2/10 Terrible
Joanne
Nov 17, 2016
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They didn't even provide tissue paper, and both their rolls of toilet paper was only 1.5-2cm thick, so they were really stingy. The wifi was really slow at night, unless you stayed up to ungodly hours or used it in the early morning.
There was a bad smell from the toilet. Water dripped down from one corner of the toilet ceiling intermittently and it was quite disgusting. There was also a big hole under the sink so I could see the the piping under the sink. This was room #212. So make sure you request to not have that room. My colleagues in rooms #813 and another level 8 room didn't seem to complain though.
The shower door didn't close properly or block the spray effectively, so the floor mat was perpetually soaked after a bath.
They only provide two bath towels. No hand or face towels.
I paid RMB379 per night for a room for one. Seems quite pricey for such a level of quality. I would rate this at most 1.5 stars out of 5.
