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Zamzam Hotel and Convention

3.0 star property
Family-friendly 3-star hotel near Batu Secret Zoo

Choose dates to view prices

Photo gallery for Zamzam Hotel and Convention

Outdoor pool
Front of property - evening/night
Reception
Deluxe Suite, 1 Bedroom, Balcony, Mountain View | Premium bedding, pillowtop beds, minibar, in-room safe
View from room

Reviews

5.0 out of 10

Popular amenities

  • Spa
  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Laundry

Explore the area

Map
Jl. Abdul Gani Atas, Kelurahan Ngaglik, Batu, East Java, 65311
  • Museum Angkut
    ‪9 min walk‬
  • Jawa Timur Park 2
    ‪4 min drive‬
  • Batu Secret Zoo
    ‪4 min drive‬
  • Malang (MLG-Abdul Rachman Saleh)
    ‪31 min drive‬

Room options

View all photos for Superior Room

Superior Room | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room

  • Mountain view
  • 377 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Family Room

Family Room | View from room

Family Room

  • 398 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Suite, 1 Bedroom, Accessible, Bathtub

Premium bedding, pillowtop beds, minibar, in-room safe

Executive Suite, 1 Bedroom, Accessible, Bathtub

  • 527 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room

  • Mountain view
  • 322 sq ft
  • Sleeps 3
  • 1 Twin Bed

About the neighborhood

Batu

In Batu .You'll be within half a mile (1 km) of Museum Angkut and 2 miles (3 km) of Batu Secret Zoo with a stay here. Jawa Timur Park 2 and Batu Night Spectacular are also within 3 miles (5 km).

What's nearby

  • Museum Angkut - 9 min walk - 0.5 miles
  • Air Panas Cangar - 20 min walk - 1.1 miles
  • Batu Night Spectacular - 4 min drive - 1.9 miles
  • Jawa Timur Park 2 - 4 min drive - 1.1 miles
  • Batu Secret Zoo - 4 min drive - 1.5 miles

Getting around

  • Malang Train Station - 20 min drive
  • Malang (MLG-Abdul Rachman Saleh) - 62 min drive

Restaurants

  • ‪Bakso De Stadion - ‬19 min walk
  • ‪Warung "Pecel Madiun" Amin 2 - ‬15 min walk
  • ‪Eateria By Branche - ‬4 min drive
  • ‪Hortensia Restaurant - ‬8 min walk
  • ‪Depot Ijo Royo-Royo - ‬16 min walk

About this property

Zamzam Hotel and Convention

Family-friendly 3-star hotel near Batu Secret Zoo
Zamzam Hotel and Convention offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Spa services, a terrace, and karaoke are also featured at the family-friendly Zamzam Hotel and Convention. An airport shuttle (available 24 hours), a theme park shuttle, and a train station drop-off service are available for a fee. Self parking is free.

  • 1 building
  • 76 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 2014
  • Karaoke
  • Manager's reception (free)
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Zamzam Hotel and Convention offers 76 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. Satellite television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and hair dryers can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services.

Languages

English, Indonesian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: IDR 120,000 for adults and IDR 60,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Karaoke
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility

Room amenities

Entertainment

  • Satellite channels

Bedroom

  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 300000.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately IDR 120000 for adults and IDR 60000 for children
  • Airport shuttle fee: IDR 399000 per vehicle (one way)
  • Rollaway bed fee: IDR 300000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard.

We should mention

  • Please note that clothing is optional at Zamzam Hotel and Convention.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Zamzam Hotel Convention Batu
Zamzam Hotel Convention
Zamzam Convention Batu
Zamzam Convention
Zamzam And Convention Batu
Zamzam Hotel and Convention Batu
Zamzam Hotel and Convention Hotel
Zamzam Hotel and Convention Hotel Batu

Frequently asked questions

How close is Zamzam Hotel and Convention to the airport?

Zamzam Hotel and Convention is 20 mi (62-min drive) away from the Malang (MLG-Abdul Rachman Saleh) airport, the closest popular airport to the property.

Does Zamzam Hotel and Convention have an airport shuttle?

Zamzam Hotel and Convention offers an airport shuttle 24 hours a day, on request, for a charge of IDR 399000 per vehicle, one way.

Does Zamzam Hotel and Convention offer free breakfast?

Free breakfast isn’t provided at Zamzam Hotel and Convention, but full breakfast is offered for a fee of IDR 120000 for adults and IDR 60000 for children. It's available every day from 7 AM to 10 AM.

Is there a casino at Zamzam Hotel and Convention?

No, there is no casino at this hotel.

What time is check-in at Zamzam Hotel and Convention?

Check-in start time: 3:30 PM; Check-in end time: noon.

Is there free parking at Zamzam Hotel and Convention?

This hotel offers free self parking and extended parking.

Does Zamzam Hotel and Convention have a pool?

Zamzam Hotel and Convention features an outdoor pool and a children's pool.

Does Zamzam Hotel and Convention have a restaurant?

Zamzam Hotel and Convention is home to Panderman Resto, which features international cuisine.

Does Zamzam Hotel and Convention have a spa?

This hotel doesn't have a spa, but it does offer spa services.

How close is Zamzam Hotel and Convention to downtown Batu?

Zamzam Hotel and Convention is 0.3 mi away from Ngaglik.

Zamzam Hotel and Convention Reviews

Reviews

5.0
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

4.6/10

Property conditions & facilities

Reviews

8/10 Good

Mohd, Kuala Lumpur

Liked: Cleanliness, staff & service, room comfort
Near to at least a couple of attractions, Muaeum Angkut and Agrofarm.
Stayed 2 nights in Aug 2018

6/10 Okay

Parag

Liked: Cleanliness, staff & service, room comfort

ZamZam - NOT a value for money

The carpet in the reception and on to the staircase is dirty. The room was large but lacked warmth. The flooring was tiled which gave the room a cold look. The shower area though had curtains was not separate from the rest of the bathroom, making the whole floor wet. No hand towels were provided, only a box of tissues. Light seeped in early in the morning through the glass pane of the door leading to the balcony (no curtains provided there) and also in the night from the corridor outside through the glass pane above the door. A noisy place - chatter from the other guests in the reception area could be heard into the room. A very poor location - it is in a very quiet neighbourhood and within miles of literally no commercial activity. The water in the swimming pool appeared dirty.
Stayed 3 nights in Nov 2017

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort

Wet bathroom hate it!

Hotel was loud! Lobby music could here in my room. Not worth the price and can't afford free water? Come on!!! Wet bathroom!!! Nothing worse than wake up to pee and step on a wet floor because the shower drain is beside the toilet. I would never stay there again

4/10 Poor

Dominik, München

Disliked: Cleanliness, property conditions & facilities, room comfort

Gut für Veranstaltungen, mittelmäßig für Erholung

Das Hotel macht auf den ersten Blick einen sehr guten Eindruck, allerdings gab es für mich ein paar unschöne Details. Das Zimmer war schön groß mit kleiner Terrasse Richtung Pool, allerdings wurde es mit der Sauberkeit nicht so genau genommen. Das Fliesenmuster im Bad versteckt sehr gut den Schmutz, unter der Couch tauchten Haare und Staub auf. Das Bett war sauber, aber leider viel zu hart und für mich zu unbequem um erholsam zu schlafen. Dazu kam, dass ich um den 1. Mai dort war, was auch in Indonesien ein Feiertag ist - das Hotel war gut besucht und es wurde Abends gefeiert, was nicht zu überhören war. Für Veranstaltungen ist das Hotel gut geeignet, wer Ruhe haben möchte sollte ein anderes Hotel wählen. Die Aussicht über Batu ist toll, allerdings gibt es wenig Aussichtspunkte im oder um das Hotel. Zu Fuß kommt man in 15-20 min zum Transport - Museum, in die Stadt dauert es noch mal so lange. Taxi ist sehr günstig, hat aber eine Mindest-Pauschale von 30k IDR. Grab kostet die Hälfte, ist aber nicht immer/überall verfügbar.