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"Receptionist was friendly but could have been more informative. Rooms were outdated and uncomfortable. " More

By a verified traveler on Mon 14 Oct 2019

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Hotel Description

Baton Rouge hotel in Broadmoor area

Broadmoor stay

Within a 10-minute walk of this Broadmoor hotel, you'll find Gateway 12 Shopping Center and Sherwood South Shopping Center. Sharp Road Park and Corner Square Shopping Center are also within 3 miles (5 km).

Renovated in 2016

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the express check-out. The front desk is staffed around-the-clock and laundry facilities are on offer.

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$47* Per night/room Oct 4 - Oct 5

Room, 1 Double Bed, Accessible, Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Double Bed, Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Accessible, Non Smoking (Bathtub)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

WoodSpring Suites Baton Rouge East I-12 ratings based on 7 Verified Reviews

Review Summary
1.9 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for WoodSpring Suites Baton Rouge East I-12

Everyone (4) Couples (1) Family (2)
1 out of 5
The hotel was nasty, smelly and old

Posted by on Nov 15, 2021

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Comment from Hotel Management

Dec 20, 2021 by Angelique L, On-Site Manager

Dear Shianeka. I am very disappointed to hear that you found our service to be below your standards. We pride ourselves in maintaining the highest standards for creating an exceptional guest experience! We are usually known for our great customer service and attention to detail in everything that we do. Our reputation is not something we choose to hide behind but is a benchmark to ensure continued improvement in the future. We would like to know more. Please email us with a phone number or email address so I we can discuss your issues personally.

1 out of 5
The entrance was hard to find and the desk clerk was behind a bullet-proof glass! Also, my reservation wasn't honored after I had driven over 400 miles to get there. I was simply told that they gave away the 2 rooms they had that morning, even though check-in wasn't until 3 pm. I will not book with them again!

Posted by , from Douglas on Oct 5, 2021

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Comment from Hotel Management

Oct 25, 2021 by Adam

Dear Mrytle, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Management General Manager

1 out of 5

Posted by on Sep 22, 2021

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3 out of 5

Posted by on May 14, 2021

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3 out of 5
Receptionist was friendly but could have been more informative. Rooms were outdated and uncomfortable.

Posted by on Oct 14, 2019

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3 out of 5
Staff was great but bed they have in tge rooms horrible never been in a hotel with a metal bed frame uncomfortable noisey.

Posted by on Jan 11, 2019

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Comment from Hotel Management

Jan 21, 2019 by Donald Burke

Dear Valued Guest, Thank you for your review. It is feedback like this that will enable us to provide a more memorable experience for all current and future guests. We hope to have you stay with us again in the near future. Sincerely, Management

1 out of 5

Roaches Everywhere

Cons: No free Internet, Noisy, loud music, in ghetto, have roaches
This place is disgusting and smelly. Roaches roaming free everywhere and found dead ones in my bathroom. Wouldn't let a homeless man stay here let along an animal.

Posted by , from Baton Rouge, la on Nov 17, 2012

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Comment from Hotel Management

Sep 20, 2019 by Josh Dunning

Thank you for taking the time to offer your review. Clearly we fell short in your eyes. Its our endeavor to live up to our typical reputation of great customer service in a clean, friendly environment. But reviews such as yours do provide us with a mirror into areas in which we can improve and we will strive to do just that.

About the WoodSpring Suites Baton Rouge East I-12

Location 11544 N Harrell's Ferry Rd, Baton Rouge, LA 70816

Property Features

As a guest of WoodSpring Suites Baton Rouge East I-12, you'll find a vending machine, laundry facilities, and express check-out. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis. The property offers extended parking privileges. A complete renovation of WoodSpring Suites Baton Rouge East I-12 was completed in December 2016. Smoking is allowed in designated areas at this Baton Rouge hotel.

  • 1 building
  • 121 guestrooms or units
  • 4 levels
  • Built in 2010
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

WoodSpring Suites Baton Rouge East I-12 offers 121 accommodations. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations. This Baton Rouge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided once per stay. Renovation of all guestrooms was completed in December 2016.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Shower and tub combination
  • Housekeeping (daily)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 200 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 80 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests travelling with pets are charged a USD 200 fee per stay in addition to a nightly pet fee of USD 5.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 200 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • WoodSpring Suites Baton Rouge East Hotel
  • Value Place Hotel Baton Rouge East
  • WoodSpring Suites Baton Rouge East
  • WoodSpring Suites Baton Rouge East I-12 Hotel
  • WoodSpring Suites Baton Rouge East I-12 Baton Rouge
  • WoodSpring Suites Baton Rouge East I-12 Hotel Baton Rouge

You should know

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.