See all properties
Save

Pheasant Run Resort

2.0 star property
Family-friendly stay with outdoor pool in West Chicago

Choose dates to view prices

Pheasant Run Resort

Photo gallery for Pheasant Run Resort

Indoor pool, outdoor pool, sun loungers
Standard Room, 1 King Bed, Tower | Premium bedding, in-room safe, desk, blackout drapes
Interior
Indoor pool, outdoor pool, sun loungers
Indoor pool, outdoor pool, sun loungers

Overview of Pheasant Run Resort

Reviews
6.8

Popular amenities

  • Hot TubHot TubHot Tub
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • GymGymGym
  • LaundryLaundryLaundry

Explore the neighborhood

Map
4051 E Main Street, West Chicago, IL, 60174
  • Popular LocationCharlestowne Mall15 min walk
  • Popular LocationArcada Theater6 min drive
  • Popular LocationKane County Fairgrounds10 min drive
  • AirportRomeoville, IL (LOT-Lewis University)48 min drive

Room options

Tower 2 queens

  • 248 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Tower

Standard Room, 1 King Bed, Tower | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Tower

  • 193 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Similar properties

Aerial view
Eaglewood Resort and Spa
Pool
Hot Tub
Spa
Pet friendly
4.2 out of 5, Very Good, (1007)
The price is $185
per night
$225 total
includes taxes & fees
May 18 - May 19
Eaglewood Resort and Spa

About the neighborhood

West Chicago

In suburbs.You'll be within half a mile (1 km) of Dupage Expo Center and 2 miles (3 km) of Charlestowne Mall with a stay here. Also, Dellora A. Norris Cultural Arts Center is within 3 miles (5 km) and St. Charles Heritage Center and Camp Kane is within 6 miles (10 km).

What's nearby

  • Dupage Expo Center - 1 min walk
  • Charlestowne Mall - 15 min walk
  • Arcada Theater - 6 min drive
  • Kane County Fairgrounds - 10 min drive
  • Central Dupage Hospital - 13 min drive

Getting around

  • West Chicago Station - 11 min drive
  • Chicago, IL (DPA-Dupage) - 4 min drive

Restaurants

  • McDonald's - 9 min walk
  • Portillo's - 14 min walk
  • Hawthorne's Backyard - 6 min drive
  • Starbucks - 13 min walk
  • Panda Express - 2 min drive

About this property

Pheasant Run Resort

Family-friendly stay with outdoor pool in West Chicago
Pheasant Run Resort offers its guests an indoor pool, an outdoor pool, a health club, and a spa tub. There's a snack bar/deli on site. Business amenities include a 24-hour business center and meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 79997 square feet (7432 square meters) and includes a conference center. A sauna, a library, and a terrace are also featured at the family-friendly Pheasant Run Resort. Free self parking is available.

This West Chicago hotel is smoke free.

  • 293 guestrooms or units
  • 16 levels
  • 5 buildings
  • Meeting rooms
  • 79997 sq ft of conference space
  • 7432 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
Pheasant Run Resort offers 293 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This West Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and refrigerators can be requested.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Free crib
  • Indoor pool
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle available
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Snack bar/deli

Things to do

  • Arcade/game room
  • Golf
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Piano
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and cash.

We should mention

  • Up to 3 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pheasant Resort
Pheasant Run Resort St. Charles
Pheasant Run Resort
Pheasant Run St. Charles
Pheasant Run Resort West Chicago
Pheasant Run West Chicago
Pheasant Run Resort Hotel
Pheasant Run Resort West Chicago
Pheasant Run Resort Hotel West Chicago

Frequently asked questions

How close is Pheasant Run Resort to the airport?

Pheasant Run Resort is 1.8 mi (4-min drive) away from the Chicago, IL (DPA-Dupage) airport, the closest popular airport to the property.

Does Pheasant Run Resort have an airport shuttle?

Airport shuttle services are not available at Pheasant Run Resort.

How close is Pheasant Run Resort to the beach?

This hotel is 15.1 mi (28-min drive) from Centennial Beach.

Does Pheasant Run Resort offer free breakfast?

Pheasant Run Resort does not offer free breakfast.

Is there a casino at Pheasant Run Resort?

No, there is no casino at this hotel, but Grand Victoria Casino (15-min drive) and Hollywood Casino Aurora (22-min drive) are nearby.

What time is check-in at Pheasant Run Resort?

Check-in start time: 4 PM; Check-in end time: 1:00 AM.

Is there free parking at Pheasant Run Resort?

This hotel offers free self parking.

Does Pheasant Run Resort have a pool?

Pheasant Run Resort features an indoor pool and an outdoor pool.

Does Pheasant Run Resort have a spa?

There are no spa services available at this hotel.

How close is Pheasant Run Resort to downtown West Chicago?

Pheasant Run Resort is 3.6 mi away from West Chicago.

Pheasant Run Resort Reviews

Reviews

6.8
Rating 10 - Excellent. 216 out of 983 reviews" "
Rating 8 - Good. 275 out of 983 reviews" "
Rating 6 - Okay. 253 out of 983 reviews" "
Rating 4 - Poor. 138 out of 983 reviews" "
Rating 2 - Terrible. 101 out of 983 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Walter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
Went as a family trip and my family had a great time.
Stayed 1 night in Feb 2020

2/10 Terrible

Holly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
one of the worst stays
This hotel is absolute awful. It’s rare that there isn’t a thing positive to say but the staff were unfriendly and not helpful; the hotel is run down; there were many drunk people in the pool; there was only a “gas station” quality breakfast and no other food available; our bathtub was clogged. Honestly, it was awful,
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Closing is a good thing
I understand why its going out of business. Run down. Inattentive customer service. Keys constantly not working.
Stayed 2 nights in Feb 2020

2/10 Terrible

Antoinette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Don’t go it’s full of false advert intent and I had to pack up and leave when a bed bug went across my pillow and coffee came out of the tub horrible
Stayed 1 night in Feb 2020

4/10 Poor

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1.5 stars
There was trash all over the hotel and the water in the shower was yellow and there was no water in the toilet there is no way this was a 3 star hotel
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beast is a swimming pool, the room where ok too
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

2/10 Terrible

Alissa

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This place sucks
Customer service is horrible as well as the hospitality of this resort. The manager is rude and hector at the front desk was disrespectful. I would not stay here again. The resort is really nice especially all the different pools and hot tubs.
Stayed 1 night in Jan 2020

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Stayed 1 night in Jan 2020

6/10 Okay

ANNA MARIE

Liked: Room comfort
Disliked: Cleanliness
The pool got cold as the waterfall went down awhile the room we stayed in was dirty we have been coming for years they have gone downhill oh the pool looked like it had not been vacuumed either in a while
Stayed 1 night in Jan 2020