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"I went with my mother to celebrate her 83rd birthday and we loved every minute of it. The hotel staff could not have been nicer or more solicitous of
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5-star luxury hotel near Passeig de Gracia, connected to a shopping center
Seaside stay
Within a 10-minute walk of this Eixample hotel, you'll find Tivoli Theatre and Passeig de Gracia. Placa de Catalunya and Casa Batllo are also within half a mile (1 km).
Luxury amenities
A full-service spa, 2 restaurants, and an outdoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Enjoy the 24-hour fitness center and perks like free valet parking.
Free Internet, fireplaces
The 120 soundproofed guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. Other amenities include fireplaces, flat-screen TVs, and minibars.
El Palace ratings based on 1 Verified Reviews
Review Summary
5.0
out of 5
5.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff5.0 out of 5.0
Room comfort5.0 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for El Palace
Everyone (1)
5 out of 5
Pros:The breakfast was delicious, the staff was friendly and helpful.
Cons:I think the concierge staff could have been a little more knowledgable.
Location:Perfect location. Right in the middle of shopping and action.
I went with my mother to celebrate her 83rd birthday and we loved every minute of it. The hotel staff could not have been nicer or more solicitous of our attention and needs. They sent a piece of chocolate cake to the room and upon delivery, the room service attendant played music on his phone and lit a candle. The doorman always had a kind word and a smile for us and if necessary, within seconds, we had a cab. I have one little complaint and that is the carpeting in the room had a few stains on it. I'm sure it was clean, but it looked dirty.
Posted by a verified traveler on Sep 5, 2018
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Comment from Hotel Management
Sep 19, 2018
by Jean-Marie Le Gall
Dear Mr. and Mrs.,
We would like to thank you kindly for taking the time to share your wonderful comments about the hotel with us regarding your recent stay at El Palace, through the Expedia.com website.
It is such a pleasure for us to read your positive feedback, since nothing makes us more joyful than knowing that we have achieved our main objective, which is no other than the satisfaction of our guests.
We are sorry to hear about the carpeting in the room and your experience with the concierge staff, we sincerely apologize for the inconvenience caused and we would like to thank you kindly for having informed us. I shall pass this information to each of their Manager in order to make sure that it does not reoccur in the future.
Looking forward to the pleasure of personally meeting you during your next visit, I remain at your entire disposal.
Yours Sincerely,
Jean-Marie Le Gall
General Manager
El Palace offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury El Palace. Valet parking is free. This 5-star Barcelona hotel is smoke free.
120 guestrooms or units
2 dining venues
Bar by the pool
Bar or lounge
Childcare (surcharge)
Poolside lounge chairs
Umbrellas for the pool
Business center (24 hours)
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Terrace
Garden
Newspapers in lobby (free)
Television in lobby
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Family property
Outdoor pool
Free WiFi
Soundproofed rooms
Laundry facilities
Babysitting or childcare (surcharge)
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
, Free wired Internet
Parking
Free valet parking
Transport
Airport: Barcelona Intl. Airport (BCN) (17.7 km / 11 mi)
Train station: Plaça de Catalunya Station (0.9 km / 0.6 mi)
Metro station: Urquinaona Station (0.4 km / 0.2 mi)
Property shuttles: Airport shuttle
Parking: Free valet parking
Room Amenities
El Palace offers 120 accommodations with fireplaces and minibars. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Barcelona hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Fireplace
Minibar
In-room dining (24 hours)
Flat-screen television
Coffee maker
Egyptian cotton linens
Hypo-allergenic bedding
Down blanket
Pillow options
Separate shower and tub
Rainfall showerhead
Housekeeping (daily)
Nightly turndown service
Newspapers (free)
Massage in room (surcharge)
Hair dryer
Safe
Bathrobes
Slippers
Designer toiletries
Telephone
Iron and ironing board available
Desk
Blackout drapes
Sound-insulated rooms
Climate control (air conditioning)
Unique furnishings
Unique decor
Connecting rooms available
Wheelchair accessible
Wardrobe or closet
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
El Palace has 2 restaurants on site.
24-hour room service is available.
Nearby Activities
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Spa Services
Guests can indulge in a pampering treatment at the hotel's full-service spa, Mayan Luxury Spa. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.
The spa is open daily.
Sauna in spa
Reflexology
Manicures and pedicures
Body treatments
Facial treatments
Aromatherapy treatments
Massages
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Handrails in stairways
Wheelchair accessible (may have limitations)
Accessible bathroom
Roll-in shower
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
In-room accessibility
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 5:30 AM
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Please note: this property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with foreign license plates must register their vehicle with the city in advance.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for EUR 100 per night.
Pet Policy
Pets: EUR 75 per pet, per night
Only dogs are allowed
Weight limit: 18 lbs
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Measures to reduce infection (Spain) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.
Service animals are allowed
Service animals are exempt from fees/restrictions
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Property follows sanitization practices of Safe Travels (WTTC - Global)
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Property follows regional sanitization guidelines Measures to reduce infection (Spain)
Property Registry Number - HB-000064
Property confirms they are implementing enhanced cleaning measures
Parking height restrictions apply
Online Penalty Collection
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 2.48 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: EUR 31.00 per person (approximately)
Nearby parking fee: EUR 45 per day (open 24 hours)
Pet fee: EUR 75 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: EUR 100 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
El Palace Hotel Barcelona
El Palace Hotel
Catalonia
El Palace Hotel
El Palace Hotel Barcelona
El Palace Hotel
El Palace Barcelona
Hotel El Palace Barcelona
Barcelona El Palace Hotel
Hotel El Palace
Hotel Palace
El Palace Barcelona
El Palace Hotel Barcelona
You should know
Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
The seasonal pool will open in April and close in October.
Pool access available from 10:00 AM to 6:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions
Yes, there are 2 restaurants on site.
This hotel offers free valet parking.
El Palace is 11 mi (25-min drive) away from the Barcelona (BCN-Barcelona Intl.) airport, the closest popular airport to the property.
El Palace features a seasonal outdoor pool. Guests can enjoy pool access from 10:00 AM to 6:00 PM.
This hotel is 1.9 mi (11-min drive) from Barceloneta Beach and 2.4 mi (13-min drive) from Bogatell Beach. Don't forget your sunscreen!
Pamper yourself with a day at Mayan Luxury Spa, where you can enjoy body treatments, reflexology, and massages.
Free breakfast isn't provided at El Palace, but buffet breakfast is offered for a fee of EUR 31.00 per person. It's available every day from 7:00 AM to 11:00 AM.
Check-in is from 3:00 PM - 5:30 AM.
El Palace offers an airport shuttle.
No, there is no casino at this hotel, but Casino Barcelona (4-min drive) is nearby.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
