4.1 out of 5

"Nice and quiet clean breakfast was good too the staff was nice also " More

By a verified traveler on Wed 05 Sep 2018

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Hotel Description

4-star hotel near National Aquarium in Baltimore

City center stay

Within a 15-minute walk of this Downtown Baltimore hotel, you'll find Walters Art Museum and Washington Monument. National Aquarium in Baltimore and USS Constellation are also within 2 miles (3 km).

Free breakfast

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the free cooked-to-order breakfast each morning.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 300 guestrooms also offer free WiFi and kitchenettes. Other amenities include iPod docks, 24-hour room service, and flat-screen TVs with satellite channels.

Suite, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$80 per night

Suite, 2 Bedrooms, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two-Room Suite, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Embassy Suites Baltimore - Inner Harbor ratings based on 45 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites Baltimore - Inner Harbor

Everyone (16) Family (1)
4 out of 5

Nice hotel great view

Nice and quiet clean breakfast was good too the staff was nice also

Posted by on Sep 5, 2018

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3 out of 5
Pros: near Inner Harbor, parking beside hotel, clean Cons: 1) elevators are a nightmare! During breakfast and checkout time we had to take the stairs. Very narrow stairwell. Hotel has 30+ floors. 2)Breakfast area is so crowded! They really need 2 areas to help. Waited 30+ minutes to get food at the buffet. 3) no pool! We were told that the new hotel owners filled in the pool. I didn’t see this update when booking.

Posted by on Jul 30, 2018

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Comment from Hotel Management

Jul 31, 2018 by Andrew - GM

Thanks for your review and the kind comments in regards to our location and Housekeeping team. We were quite busy this past weekend with large groups so i apologize for the elevator waits and crowds at breakfast. Thanks for staying and I hope to welcome you back soon.

2 out of 5

Inner Harbour, Maryland

Pros: The staff were very accommodating and pleasant. Breakfast was great. The omelet cooks were extremely kind and the service was good.
Cons: Provided discounted parking at local lot for hotel guests.
Location: It was not too far from the inner harbor, however the area can be a little seedy at night.
I initially booked a Queen room, but after making a change in my reservation I was told that I had to take a King room (that I did not need) at an additional rate. The Queen room was booked through Travelocity for $107.00 but I was charged $129.00 for the King room. I protested to no avail. When I entered the bedroom of the first room, I found a roach crawling on the wall. I immediately contacted the front desk to report my findings & was moved to a different room. I traveled with food and perishable items that I placed in the refrigerator only to wake up the next morning to find that the power wasn't on the microwave & refrigerator. I contacted the front desk & an engineer/maintenance employee reset the switch on the wall. He stated that sometimes the guests switch the power off. However, after purchasing additional food and placing it in the refrigerator, I found the power to be off again the next morning. I pushed the reset button and started the power on the microwave and refrigerator w/out contacting the desk. Later that day after returning from an outing I found the power off again. I pushed the reset button again & contacted the desk to explain the problem. An engineer brought a different refrigerator. I advised him that the problem did not lie with the refrigerator b/c it should not have caused the power to go off every 8-12 hours. He replaced the refrigerator and moved microwave in a different outlet. The power was off when woke up the next morning, losing food

Posted by on Jun 18, 2018

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Comment from Hotel Management

Jun 21, 2018 by Andrew

So sorry to read this. I will look ito your issues right away Thanks Andrew

1 out of 5

Posted by on May 29, 2018

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Comment from Hotel Management

Jun 3, 2018 by Andrew

Could you contact me at hotel to explain the reason for the low rating? Thanks

5 out of 5

Loved it!

I had an awesome time. Breakfast buffet was amazing and happy hour was too, couldn't ask for anything better. Also a great location for anyone going to Rams Head Live or Pier 6 Pavilion, only a 15 minute walk. Staff was nice and helpful with any questions. Didn't have any issues with hearing other people in their rooms.

Posted by , from PA on Apr 29, 2016

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4 out of 5

Nice hotel within walking distance of inner harbor

Pros:
Cons: Free Wi-Fi
Location:
Very friendly staff. Room was comfortable and clean. Excellent breakfast. They do not offer free wi-fi access which is really my only negative.

Posted by on Apr 18, 2016

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5 out of 5

Great stay!

Pros: The suite style room is awesome. Hotel is dog friendly which was great because we had to bring our dog with us on the trip.
Came into town for the Garth Books concert. The hotel was great. Cant beat the complimentary Happy Hour and breakfast. Staff was awesome as well.

Posted by on Feb 1, 2016

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5 out of 5

Excellent Hotel!

This was by far one of the best hotels we have booked last minute. The beds were comfy, staff was so helpful and pleasant, room was clean, and the breakfast was delicious. I have stayed in more expensive hotels that are not nearly as good as this one. We're adding this hotel to our list of places to stay when we travel.

Posted by on Dec 30, 2015

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5 out of 5

Nice hotel walking distence to attractions

Great hotel. Nice room and great breakfast. Walking distence to all attractions and bars

Posted by on Nov 24, 2015

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1 out of 5

Bad experience all around

Pros: Breakfast was the only plus.
Cons: Front desk staff could improve their customer service skills, however I understand they are at the mercy of their general manager.
Location: Plenty of places to eat and drink. Plenty of sites to see. Kona Grill was great.
Elevators hardly worked which resulted in a traffic jam of people waiting 20min at a time. Our room smelled damp and dirty water pumped up through the drains in the kitchenette, bathroom sink and bathtub. When I spoke to the front desk about the situation I was told that they were all booked up and could not put us in another room. As we were checking out I was asked how our stay was and I let them know that it was horrible. After some back and forth (about 15 min or so) they finally offered me a complimentary 1 nights stay at Embassy Suites. I asked if I could use it anywhere and they said no at which point I refused the offer. Why would I want to stay another night in such a poorly maintained hotel?

Posted by on Oct 11, 2015

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About the Embassy Suites Baltimore - Inner Harbor

Location 222 Saint Paul Pl, Baltimore, MD 21202

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. You'll find a 24-hour business center on site. A 24-hour fitness center, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Embassy Suites Baltimore - Inner Harbor. Parking is available for a fee. This 4-star Baltimore hotel is smoke free.

  • 300 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall) (20.2 km / 12.6 mi)
  • Train station: Baltimore Penn Station (2.4 km / 1.5 mi)
  • Metro station: Charles Center Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Embassy Suites Baltimore - Inner Harbor offers 300 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, designer toiletries, and hair dryers. This Baltimore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • Deep soaking tub
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free cooked-to-order breakfast daily from 6 AM to 9 AM. The hotel hosts a free manager's reception daily.

Stacks Bar & Grill - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per stay.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Weight limit: 75 lb

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 34 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Rollaway bed fee: USD 20.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Baltimore Inner Harbor Embassy Suites
  • Embassy Suites Baltimore Inner Harbor
  • Embassy Suites Hotel Baltimore Inner Harbor
  • Embassy Suites Baltimore Inner Harbor Hotel
  • Embassy Suites Inner Harbor Hotel
  • Embassy Suites Inner Harbor

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.