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Hotel Description

3-star ski hotel with downhill skiing

Near the slopes

You'll find Gastein Ski Resort and Stubnerkogel Cable Car within a 15-minute walk of this Bad Gastein hotel. Also, Felsentherme Spa is within half a mile (1 km) and Bad Gastein Waterfall is within 2 miles (3 km).

Renovated in 2016

This hotel features a spa tub, a gym, and a restaurant. Take advantage of ski storage on site, and enjoy downhill skiing. Bring the family and enjoy the free kid's club, playground, and arcade/game room.

Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$137* Per night/room Mar 31 - Apr 1

Triple Room, Balcony, Mountainside

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Room, Balcony, Hill View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room, Balcony

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Basic Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Residence AlpenHeart offers its guests a spa tub and a fitness center. A terrace, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly Residence AlpenHeart. Limited free parking is available on a first-come, first-served basis. A complete renovation of Residence AlpenHeart was completed in December 2016. This 3-star Bad Gastein hotel is smoke free.

  • 1 building
  • 21 guestrooms or units
  • 2 levels
  • Deli
  • Kid's club (free)
  • Ski equipment storage
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Bad Gastein Station (0.8 km / 0.5 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Residence AlpenHeart offers 21 accommodations with safes and slippers. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Desk
  • Ensuite bathroom

Food & Drink

Onsite venue - This restaurant specializes in Regional cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a spa tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Playground on site
  • Sledding nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Downhill skiing on site

Spa Services

  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 3

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8 AM - 9 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests booked in Half Board rates must check-in by 6 PM to receive dinner. Dinner service ends at 8 PM.

The front desk at this property is open daily from 8 AM - 9 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

  • One child stays free
  • Service animals are allowed
  • Front desk opens daily at 8 AM
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Front desk closes daily at 9 PM
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Security system
  • Staffed front desk
  • Children stay free - maximum age 3
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Debit cards
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night
  • Tourism fee: EUR 1.10 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence AlpenHeart Hotel Bad Gastein
  • Residence AlpenHeart Hotel
  • Residence AlpenHeart Bad Gastein
  • Residence AlpenHeart Hotel
  • Residence AlpenHeart Bad Gastein
  • Residence AlpenHeart Hotel Bad Gastein

You should know

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.