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The Surrey Hotel

4.0 star property
4-star Edwardian hotel near Sky Tower

Choose dates to view prices

Photo gallery for The Surrey Hotel

Indoor pool
Property entrance
Bar (on property)
Breakfast, lunch and dinner served
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
465 Great North Road, Grey Lynn, Auckland, 1021
  • Place, Western Springs Stadium
    ‪14 min walk‬
  • Place, Eden Park
    ‪15 min walk‬
  • Place, University of Auckland
    ‪3 min drive‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Living area | Flat-screen TV

Standard Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 570 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Apartment, 1 Bedroom, Garden View

Standard Apartment, 1 Bedroom, Garden View | Living area | Flat-screen TV

Standard Apartment, 1 Bedroom, Garden View

  • 431 sq ft
  • 7 bedrooms
  • Sleeps 2
  • 1 Queen Bed
  • Garden view

View all photos for Family Room

Family Room | Desk, blackout drapes, iron/ironing board, free WiFi

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Bathroom | Shower, free toiletries, hair dryer, towels

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Motel Studio (located across the road)

Motel Studio (located across the road) | Desk, blackout drapes, iron/ironing board, free WiFi

Motel Studio (located across the road)

9.2 out of 10
Wonderful
(7 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

Auckland

Grey Lynn stay.Your stay at this Grey Lynn hotel places you within 2 miles (3 km) of Western Springs Lakeside Park and Western Springs Stadium. Eden Park and Ponsonby Road are also within 2 miles (3 km).

What's nearby

  • Western Springs Stadium - 14 min walk - 0.8 miles
  • Eden Park - 15 min walk - 0.8 miles
  • Karangahape Road - 2 min drive - 1.4 miles
  • University of Auckland - 3 min drive - 2.0 miles
  • Queen Street Shopping District - 3 min drive - 1.8 miles

Getting around

  • Auckland Kingsland Station - 2 min drive
  • MOTAT 1 Tram Stop - 16 min walk
  • Auckland Intl. Airport (AKL) - 25 min drive

Restaurants

  • ‪Canton Cafe - ‬19 min walk
  • ‪The Portland Public House - ‬18 min walk
  • ‪Holy Hop - ‬2 min drive
  • ‪Kingsland Social - ‬19 min walk
  • ‪Heritage Cuisine Of India - ‬20 min walk

About this property

The Surrey Hotel

4-star Edwardian hotel near Sky Tower
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 3229 square feet (300 square meters) and includes conference space. An indoor pool, a terrace, and a garden are also featured at the business-friendly The Surrey Hotel.

This Edwardian Auckland hotel is smoke free.

  • 83 guestrooms or units
  • 3 levels
  • 4 buildings
  • Meeting rooms
  • 3229 sq ft of conference space
  • 300 sq m of conference space
  • Built in 1980
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Surrey Hotel offers 83 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: NZD 20 to 30 for adults and NZD 20 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 20.00 to 30 for adults, and NZD 20.00 to 30 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Surrey Auckland
Surrey Hotel Auckland
Surrey Hotel Auckland
Surrey Auckland
Hotel The Surrey Hotel Auckland
Auckland The Surrey Hotel Hotel
The Surrey Hotel Auckland
Hotel The Surrey Hotel
Surrey Hotel
Surrey
New Zealand
Quality Inn Auckland
Auckland Quality Inn
The Surrey Hotel Hotel
The Surrey Hotel Auckland
The Surrey Hotel Hotel Auckland

Frequently asked questions

How close is The Surrey Hotel to the airport?

The Surrey Hotel is 15.8 mi (25-min drive) away from the Auckland Intl. Airport (AKL) airport, the closest popular airport to the property.

How much does it cost to stay at The Surrey Hotel?

As of Jan 25, 2026, prices found for a 1-night stay for 2 adults at The Surrey Hotel on Jan 27, 2026 start from $83.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Surrey Hotel have an airport shuttle?

Airport shuttle services are not available at The Surrey Hotel.

How close is The Surrey Hotel to the beach?

This hotel is 7.4 mi (20-min drive) from Takapuna Beach and 8.4 mi (21-min drive) from Milford Beach. Don't forget your sunscreen!

Does The Surrey Hotel offer free breakfast?

Free breakfast isn’t offered at The Surrey Hotel, but full breakfast is offered for a fee of between NZD 20.00 and 30 for adults, NZD 20.00 and 30 for children. It's available every day from 7 AM to 10:30 AM.

Is there a casino at The Surrey Hotel?

No, there is no casino at this hotel, but SkyCity Casino (6-min drive) is nearby.

What time is check-in at The Surrey Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at The Surrey Hotel?

Free parking is not available at this hotel.

Does The Surrey Hotel have a pool?

The Surrey Hotel features an indoor pool.

Does The Surrey Hotel have a restaurant?

Yes, there is a restaurant on site.

Does The Surrey Hotel have a spa?

There are no spa services available at this hotel.

How close is The Surrey Hotel to downtown Auckland?

The Surrey Hotel is 1.9 mi away from Auckland.

The Surrey Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 237 out of 989 reviews
Rating 8 - Good. 427 out of 989 reviews
Rating 6 - Okay. 217 out of 989 reviews
Rating 4 - Poor. 78 out of 989 reviews
Rating 2 - Terrible. 30 out of 989 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not bring a pet.shops were okay, nice spots to eat
Stayed 3 nights in Oct 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Arrived late, left early, so only contact was with receptionist who was very pleasant and efficient. Up to same good standard as on previous visit. Thank you
Stayed 2 nights in Oct 2025

10/10 Excellent

Payton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly, walking distance for concerts, and very clean. Only downsides was a bit noisy due to old building and bed could use replacing.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Stayed 1 night in Sep 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for us and the bus to the rugby was amazing - thank you
Stayed 1 night in Sep 2025

10/10 Excellent

Hinarangi

Stayed 3 nights in Sep 2025

6/10 Okay

Steve

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Hongwei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receipt service nice
Stayed 2 nights in Sep 2025

10/10 Excellent

Renz Wilhelm

Stayed 1 night in Sep 2025

8/10 Good

Alistair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi i liked the Staff friendly and helpful i lost my phone and they where great shame about the noisy roadworks
Stayed 2 nights in Sep 2025

8/10 Good

Hannah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price, clean
Stayed 1 night in Sep 2025

8/10 Good

Philippa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised, very comfortable room, great location, will use again
Stayed 1 night in Sep 2025

8/10 Good

Daphne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The size of the room was good.
Stayed 1 night in Sep 2025

8/10 Good

Rachel, Whangarei

Liked: Cleanliness, staff & service, property conditions & facilities
Good place tonstay overnight. The pool hours are limited; 10am-7pm. No early morning swim or after dinner swim. Friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Clean & tidy, walking distance to many shops & cafes. Off street parking great too.
Stayed 3 nights in Jul 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, pool and close to shops
Stayed 1 night in Jul 2025

10/10 Excellent

Linda, Palmerston North

Stayed 2 nights in Jul 2025

10/10 Excellent

Carmen

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and service - super helpful! Lovely room, would stay here again 100%
Stayed 2 nights in Jun 2025

8/10 Good

Shelly D.

Stayed 12 nights in Jul 2023

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids always enjoy the pool
Stayed 1 night in May 2025

8/10 Good

Vikki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel because of the location, amenities and the rooms are good. It has a cozy British pub feeling restaurant and a pool. It is convenient to town without being too close. I have enjoyed staying here for years.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bring Your Baby!

Mahara and the team are friendly, professional and so welcoming! This is our second stay and we absolutely recommend it for families with babies. Peaceful and quiet at night, too.
Stayed 2 nights in Mar 2025

8/10 Good

Mia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay at this establishment. Would definitely stay here again
Stayed 1 night in Mar 2025

10/10 Excellent

Anishea

Traveled with group
Great service from staff, clean facilities, good food.
Stayed 1 night in Mar 2025