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Palace Hotel Arusha

4.0 star property
4-star hotel with a spa, connected to a shopping center

Choose dates to view prices

Photo gallery for Palace Hotel Arusha

Deluxe Suite, 1 Queen Bed, Non Smoking | Balcony view
Front of property
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Breakfast and dinner served, local and international cuisine
Check-in/check-out kiosk
Reviews
8.0

Very good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Check out the area

Map
Makongoro Road, Arusha, Arusha Region
  • Popular LocationArusha Clock Tower3 min walk
  • Popular LocationArusha International Conference Centre5 min walk
  • Popular LocationMaasai Market and Curios Crafts9 min walk
  • AirportKilimanjaro (JRO-Kilimanjaro Intl.)71 min drive

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking, City View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 Double Bed, Non Smoking, City View

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 1 Queen Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 Double Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Queen Bed, Non Smoking

Deluxe Suite, 1 Queen Bed, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Suite, 1 Queen Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Double Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Studio, 1 Double Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Room, 1 Queen Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Kibo Palace Hotel Arusha
Pool
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (100)
The price is $178
per night
$210 total
includes taxes & fees
May 30 - May 31
Kibo Palace Hotel Arusha

About the neighborhood

Arusha

City center retreat .Your stay at this hotel will put you steps from Natural History Museum and a 5-minute walk from Arusha Clock Tower. Arusha International Conference Centre and Maasai Market and Curios Crafts are also within half a mile (1 km).

What's nearby

  • Arusha Clock Tower - 3 min walk
  • Arusha International Conference Centre - 5 min walk
  • Maasai Market and Curios Crafts - 9 min walk
  • Arusha Declaration Monument - 10 min walk
  • Njiro Complex - 6 min drive

Getting around

  • Arusha (ARK) - 26 min drive

Restaurants

  • Khan's Barbeque - 15 min walk
  • Pizza Stop - 2 min walk
  • George's Tavern - 17 min walk
  • Kitamu Cafe - 3 min walk
  • Arusha City Park - 7 min walk

About this property

Palace Hotel Arusha

4-star hotel with a spa, connected to a shopping center
Palace Hotel Arusha offers its guests a full-service spa, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business center and 3 meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Palace Hotel Arusha. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

  • 97 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Lockers available
  • Bar or lounge
  • Dining venue
Palace Hotel Arusha offers 97 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and minibars. These individually decorated and furnished accommodations include sofa beds. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. LED televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, irons/ironing boards, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

English, Swahili

Property amenities

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palace Hotel Arusha

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 60 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palace Arusha
Palace Hotel Arusha Hotel
Palace Hotel Arusha Arusha
Palace Hotel Arusha Hotel Arusha

Frequently asked questions

How close is Palace Hotel Arusha to the airport?

Palace Hotel Arusha is 5.9 mi (26-min drive) away from the Arusha (ARK) airport, the closest popular airport to the property.

How much does it cost to stay at Palace Hotel Arusha?

As of May 16, 2024, prices found for a 1-night stay for 2 adults at Palace Hotel Arusha on May 19, 2024 start from $167.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Palace Hotel Arusha have an airport shuttle?

Palace Hotel Arusha offers an airport shuttle 24 hours a day, at scheduled times, for a charge of USD 60 per vehicle, one-way.

Does Palace Hotel Arusha offer free breakfast?

Palace Hotel Arusha offers free buffet breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Palace Hotel Arusha?

No, there is no casino at this hotel.

What time is check-in at Palace Hotel Arusha?

Check-in start time: 11:00 AM; Check-in end time: midnight.

Is there free parking at Palace Hotel Arusha?

This hotel offers free self parking.

Does Palace Hotel Arusha have a pool?

Palace Hotel Arusha does not have a pool.

Does Palace Hotel Arusha have a restaurant?

Yes, there is a restaurant on site.

Does Palace Hotel Arusha have a spa?

This hotel has a spa, which features massages.

How close is Palace Hotel Arusha to downtown Arusha?

Palace Hotel Arusha is 5.7 mi away from Arusha.

Palace Hotel Arusha Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 11 out of 35 reviews" "
Rating 8 - Good. 16 out of 35 reviews" "
Rating 6 - Okay. 4 out of 35 reviews" "
Rating 4 - Poor. 3 out of 35 reviews" "
Rating 2 - Terrible. 1 out of 35 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Gail

Disliked: Cleanliness, staff & service, amenities
The Palace Hotel requires updating especially the rooms. Faded Grandeur. The lift is hit and miss. The restuarant has 2 menus however the staff only give al a carte ...although they do have a snack menu. Customer service needs to be looked into. When I questioned i did notice staff had taken off I.D badges off so i was difficult to assess. Found the staff to be quite rude and dismissive. Not an enjoyable stay im afraid.
Stayed 10 nights in Sep 2023

8/10 Good

Scott

Stayed 1 night in Jul 2023

10/10 Excellent

Evangelina

Stayed 2 nights in Jul 2022

10/10 Excellent

Heather

Stayed 1 night in Jun 2022

8/10 Good

Ali

Stayed 1 night in Mar 2022

8/10 Good

Nadim Abou

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Location is very good. The room was not very clean, there was a very bad odor in the room. It really was a shame
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, good equipment in the gym and the staff were wonderful.
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Jul 2021

8/10 Good

roger

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 1 night in Apr 2021