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Aparthotel

Gran Oasis Resort

Property class: 4
Family-friendly 4-star aparthotel near Siam Park

Choose dates to view prices

Photo gallery for Gran Oasis Resort

A resort pool area with lounge chairs, palm trees, and a building with multiple levels and outdoor seating.
An outdoor seating area with tables and chairs, a bar, and a large illuminated sign.
A spacious indoor area with a pool view, featuring a large fountain, multiple seating areas, and lush greenery.
A spacious lounge area with wicker furniture, a central coffee table, and potted plants.
A modern indoor pool area with a waterfall feature, seating, and a decorative ceiling.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free WiFi
  • Restaurant
  • Laundry

Explore the area

View in a map
Calle Meandro, s/n, Playa de las Americas, Arona, Tenerife, 38650
  • Place, Golf Las Americas
    ‪10 min walk‬
  • Place, Estadio Antonio Domínguez Alfonso
    ‪6 min drive‬
  • Place, Las Vistas Beach
    ‪8 min drive‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, a television, a chair, and a view of the outdoors.

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, a television, a chair, and a view of the outdoors.

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Murphy Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, a television, a chair, and a view of the outdoors.

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Murphy Bed
  • Free WiFi

View all photos for Family Suite, 1 Bedroom

A hotel room with a bed, a TV, a desk with a lamp, and a view of the outdoors.

Family Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 4 Twin Beds
  • Free WiFi

View all photos for Family Suite, 1 Bedroom

A hotel room with a bed, a TV, a desk with a lamp, and a view of the outdoors.

Family Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 4 Twin Beds
  • Free WiFi

View all photos for Family Suite, 1 Bedroom

A hotel room with a bed, a TV, a desk with a lamp, and a view of the outdoors.

Family Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Family Suite, 1 Bedroom

A hotel room with a bed, a TV, a desk with a lamp, and a view of the outdoors.

Family Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 4 Twin Beds
  • Free WiFi

View all photos for Family Suite, 1 Bedroom

A hotel room with a bed, a TV, a desk with a lamp, and a view of the outdoors.

Family Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Family Suite, 1 Bedroom

A hotel room with a bed, a TV, a desk with a lamp, and a view of the outdoors.

Family Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms

A spacious bedroom with a large bed, a ceiling fan, and a view of the outdoor patio.

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 3
  • 2 Double Beds OR 2 Twin Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms

A spacious bedroom with a large bed, a ceiling fan, and a view of the outdoor patio.

Suite, 2 Bedrooms

  • 1 bedroom
  • Sleeps 4
  • 2 Double Sofa Beds OR 2 Twin Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms

A spacious bedroom with a large bed, a ceiling fan, and a view of the outdoor patio.

Suite, 2 Bedrooms

  • 1 bedroom
  • Sleeps 5
  • 2 Double Sofa Beds OR 2 Twin Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms

A spacious bedroom with a large bed, a ceiling fan, and a view of the outdoor patio.

Suite, 2 Bedrooms

  • 1 bedroom
  • Sleeps 6
  • 2 Double Sofa Beds OR 2 Twin Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms

A spacious bedroom with a large bed, a ceiling fan, and a view of the outdoor patio.

Suite, 2 Bedrooms

  • 1 bedroom
  • Sleeps 3
  • 2 Double Sofa Beds OR 2 Twin Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms

A spacious bedroom with a large bed, a ceiling fan, and a view of the outdoor patio.

Suite, 2 Bedrooms

  • 1 bedroom
  • Sleeps 4
  • 2 Double Sofa Beds OR 2 Twin Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms

A spacious bedroom with a large bed, a ceiling fan, and a view of the outdoor patio.

Suite, 2 Bedrooms

  • 1 bedroom
  • Sleeps 5
  • 2 Double Sofa Beds OR 2 Twin Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms

A spacious bedroom with a large bed, a ceiling fan, and a view of the outdoor patio.

Suite, 2 Bedrooms

  • 1 bedroom
  • Sleeps 6
  • 2 Double Sofa Beds OR 2 Twin Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms

A spacious bedroom with a large bed, a ceiling fan, and a view of the outdoor patio.

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Sofa Beds OR 2 Twin Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms

A spacious bedroom with a large bed, a ceiling fan, and a view of the outdoor patio.

Suite, 2 Bedrooms

  • 1 bedroom
  • Sleeps 6
  • 2 Double Sofa Beds OR 2 Twin Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms

A spacious bedroom with a large bed, a ceiling fan, and a view of the outdoor patio.

Suite, 2 Bedrooms

  • 1 bedroom
  • Sleeps 5
  • 2 Double Sofa Beds OR 2 Twin Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms

A spacious bedroom with a large bed, a ceiling fan, and a view of the outdoor patio.

Suite, 2 Bedrooms

  • 1 bedroom
  • Sleeps 6
  • 2 Double Sofa Beds OR 2 Twin Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms

A spacious bedroom with a large bed, a ceiling fan, and a view of the outdoor patio.

Suite, 2 Bedrooms

  • 1 bedroom
  • Sleeps 6
  • 2 Double Sofa Beds OR 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, Golf View

A hotel room with a bed, a television, a chair, and a view of the outdoors.

Suite, 1 Bedroom, Golf View

  • Golf view
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Golf View

A hotel room with a bed, a television, a chair, and a view of the outdoors.

Suite, 1 Bedroom, Golf View

  • Golf view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Murphy Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Golf View

A hotel room with a bed, a television, a chair, and a view of the outdoors.

Suite, 1 Bedroom, Golf View

  • Golf view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Murphy Bed
  • Free WiFi

APARTMENT ONE BEDROOM

  • Sleeps 10
  • Free WiFi

APARTMENT TWO BEDROOMS

  • Sleeps 10
  • Free WiFi

APARTMENT PREMIUM

  • Sleeps 10
  • Free WiFi

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About the neighborhood

Arona

Playa de las Américas stay.Your stay at this Playa de las Américas aparthotel places you within 3 miles (5 km) of Siam Park and Fañabé Beach. Also, Golf Las Americas is within half a mile (1 km) and Central Park of Arona is within 2 miles (3 km).
View more Aparthotels in AronaOpens in a new window

What's nearby

  • Golf Las Americas - 10 min walk - 0.6 miles
  • Veronicas Strip - 5 min drive - 2.1 miles
  • Estadio Antonio Domínguez Alfonso - 6 min drive - 2.1 miles
  • Los Cristianos Beach - 7 min drive - 1.5 miles
  • Las Vistas Beach - 8 min drive - 1.5 miles

Getting around

  • Tenerife South Airport (TFS) - 13 min drive

Restaurants

  • ‪Viva Mexico - ‬12 min walk
  • ‪Todo Tapas - ‬15 min walk
  • ‪El primero resto bar - ‬16 min walk
  • ‪PALMERA Coffee Brunch Tenerife sur - ‬18 min walk
  • ‪Pool Bar - ‬1 min walk

About this property

Gran Oasis Resort

Family-friendly 4-star aparthotel near Siam Park
Some rates at Gran Oasis Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Gran Oasis Resort offers its guests a full-service spa, 2 outdoor swimming pools, a 24-hour fitness center, and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A terrace, a vending machine, and an arcade/game room are also featured at the family-friendly Gran Oasis Resort. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. For a fee, parking is available.

This 4-star Arona aparthotel is smoke free.

  • 206 guestrooms or units
  • 2 bars or lounges
  • Deli
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue
Gran Oasis Resort offers 206 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Accommodations at this 4-star aparthotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch plasma televisions come with satellite channels. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include hot stone massages, sports massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Property amenities

Beach

  • Beach nearby
  • Free beach shuttle

Pool/Spa

  • 2 outdoor pools
  • Facials
  • Full-service spa
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free beach shuttle
  • Free shopping center shuttle
  • Theme park shuttle (surcharge)
  • Car rental
  • Covered self parking on site (EUR 15 per day)

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)
  • Children's pool
  • Free crib
  • Playground

Restaurants on site

  • Bar Hall
  • Pool Bar
  • Snack Bar
  • Taste
  • Veranda

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 32-inch plasma TV with satellite channels

Outdoor areas

  • Furnished balcony/patio
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Daily housekeeping
  • Gift shop/newsstand
  • Grocery/convenience store
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Next to a golf course

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Shopping
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Jet skiing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 206 units
  • Bicycle rentals
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 38.5 per vehicle (one-way)
  • Covered self parking fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. The property is professionally cleaned.

Property Registration Number A-38-4-0055300

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Gran Oasis Arona
Gran Oasis Resort Arona
Gran Oasis Resort Arona
Gran Oasis Resort Aparthotel
Gran Oasis Resort Aparthotel Arona

Frequently asked questions

How close is Gran Oasis Resort to the airport?

Gran Oasis Resort is 10.7 mi (13-min drive) away from the Tenerife South Airport (TFS) airport, the closest popular airport to the property.

How much does it cost to stay at Gran Oasis Resort?

As of Sep 8, 2026, prices found for a 1-night stay for 2 adults at Gran Oasis Resort on Sep 9, 2026 start from $193, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Gran Oasis Resort have an airport shuttle?

Gran Oasis Resort offers an airport shuttle 24 hours a day, on request, for a charge of EUR 38.5 per vehicle, one-way.

How close is Gran Oasis Resort to the beach?

This aparthotel is 1.5 mi (5-min drive) from Playa de las Américas and 1.7 mi (4-min drive) from Las Vistas Beach. Don't forget your sunscreen!

Does Gran Oasis Resort offer free breakfast?

Gran Oasis Resort does not offer free breakfast.

Is there a casino at Gran Oasis Resort?

No, there is no casino at this aparthotel.

What time is check-in at Gran Oasis Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Gran Oasis Resort?

Free parking is not available at this aparthotel. Self parking is available for EUR 15 per day.

Does Gran Oasis Resort have a pool?

Gran Oasis Resort features 2 outdoor pools and a children's pool.

Does Gran Oasis Resort have a restaurant?

Gran Oasis Resort is home to Veranda, which features international cuisine.

Does Gran Oasis Resort have a spa?

This aparthotel has a spa, which features mani/pedis, facials, and sports massages.

How close is Gran Oasis Resort to downtown Arona?

Gran Oasis Resort is 3.3 mi away from Arona.

Gran Oasis Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 87 out of 187 reviews
Rating 8 - Good. 72 out of 187 reviews
Rating 6 - Okay. 19 out of 187 reviews
Rating 4 - Poor. 7 out of 187 reviews
Rating 2 - Terrible. 2 out of 187 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, communication
Spotless room, excellent facilities, lots of grounds staff keeping the complex clean, heated pools in February- great stay and looking forward to visiting again
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Kelly

Lovely hotel, little out of the way from most things.
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Adam F Di

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall, very nice resort that was family oriented. The food was just mediocre - most dishes lacked flavor and the variety could have been better.
Stayed 6 nights in Mar 2024
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, room comfort, communication

Nice propertu

Great property and lovely location. Right next to golf etc with a good supermarket on site. About €10 away from the main strip and beach etc
Stayed 4 nights in Nov 2023
Verified review

8/10 Good

Hugh

Liked: Cleanliness, amenities, communication
All the staff were fantastic and friendly, especially the hard so but happy team in the restaurant!! The rooms were tired and basic but ok, air con was ok! The property is at the edge of both las americas and los christianos so costs about €8-10 each way in a taxi. Main pool absolutely Baltic but middle one fantastic hence the beds all going by 8am!!
Stayed 7 nights in Mar 2024
Verified review

10/10 Excellent

Paramjit

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely 4 Star hotel, air conditioning provides a nice chill during the mid day sun. Decor very nice and very clean, the room smell nice and are over two floors with beds provided in both. The only negative whilst checking bed sheets in one of the beds a crockroach crawled out of the sheets - this probably happened whilst the room was being aired or came in with the sheets. The breakfast is good but dishes could be cleaned.
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Bill

Liked: Cleanliness, amenities, property conditions & facilities, communication
The resort is beautiful and the room was gorgeous (we had a 2-level with a kitchen, which was nice even though we went with AI). The food at the buffet was delicious with a lot of options, I would have preferred an a la mode restaurant on site for some variety, but what is there is excellent. The activities staff are wonderful (all the staff were wonderful, actually!), but the games room was lacking (broken machines, missing billiards balls, etc.). Easy to get a lounge chair. Well appointed amenities. Overall, it was a perfectly relaxing holiday. I would certainly go back.
Stayed 3 nights in May 2023
Verified review

10/10 Excellent

Jana

Liked: Cleanliness, check-in, communication, listing accuracy
Propre idéal pour les familles personnel adorable
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Suvi

Liked: Cleanliness, room comfort, communication
Hieno ja siisti hotelli. Kaksikerroksinen huoneisto ilmastoinnilla oli todella kiva. Vuodevaatteet hyvät. Aamiainen, lounas ja päivällinen todella hyvä ja monipuolinen, juomat sisältyvät hintaan, joka oli plussaa. Lapsille monta uima-allasta. Ainoa miinus on sijainti, koska kaukana rannasta ja palveluista. Mercadona löytyy onneksi 1 km kävelymatkan päästä.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Daniel

Liked: Cleanliness, room comfort, communication
Die Anlage, die Zimmer und der Pool sind schön und gepflegt. Das einzige Problem ist jeweils das Frühstücksbuffet welches nicht allzu gut unterhalten war. Viele Produkte waren schnell nicht mehr verfügbar oder nicht nachgefüllt. In diesem Bereich besteht Verbesserung.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Larissa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wunderbare warme Pools, toller neuer Wasserpark für kleinere Kinder. Ganz tolles Personal, alles sehr gepflegt und sauber. Wir waren begeistert!
Stayed 6 nights in Feb 2025
Verified review

8/10 Good

Emma

Liked: Cleanliness, room comfort, communication
Bra boende för familj då vi hade en lgh med 2 våningar. Bra sängar och sköna kuddar. Köket va ingen höjdare. Det fanns inte heller så mycket sittmöbler inne. Frukosten inget att ha. Skralt med utbud.
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Emilio

Liked: Cleanliness, amenities, property conditions & facilities, communication
Un poco alejado del centro de playa de la Américas
Stayed 4 nights in Feb 2024
Verified review

6/10 Okay

Dr Miguel

Liked: Cleanliness, room comfort, communication

Fint sted for kort opholdt

Fint for kort opholdt og børn venligt
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Veli-Matti

Liked: Cleanliness, amenities, property conditions & facilities, communication
Upea paikka, kauniisti sisustettu. Siisti. Ystävällinen, mukava ja huumorintajuinen henkilökunta. Paljon ohjelmaa hotellillakin, jos olisi siellä viettänyt päivänsä. Muutamana päivänä aamupalalta puuttui tiettyjä tarjoiluja, mutta nekin varmaan vain siksi, että oli niin paljon majoittujia.
Stayed 7 nights in Jan 2023
Verified review

10/10 Excellent

jarmo juhani

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todella viihtyisä ja hyvin pidetty majoituspaikka, all inclusive loistava valinta pienestä lisähinnasta
Stayed 7 nights in Jun 2022
Verified review

10/10 Excellent

Olufunmilayo

Liked: Amenities, property conditions & facilities, communication
The property itself was great, clean and comfortable beds and good facilities. The rooms were huge and well equipped with self catering needs. The location of the hotel was quiet and only a walking distance into Playa de las Americas. Would definitely like to stay here again.
Stayed 5 nights in May 2022
Verified review

10/10 Excellent

Expedia

Liked: Cleanliness, room comfort, communication

Great family resort

Great hotel, very clean, heated pools, excellent breakfast and attention to detail throughout. Rooms are well equipped with everything you need.
Stayed 6 nights in Feb 2022
Verified review

8/10 Good

Daniel

Liked: Cleanliness
Séjour très agréable. Propreté impeccable. Petit déjeuner moyen mais bon rapport qualité prix d'un point de vue général.
Stayed 7 nights in Dec 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very efficient front off desk. I can’t thank him enough for helping me with my paperwork. Lovely hotel. Beautiful duplex.
Stayed 2 nights in Jun 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Fantastic family resort

Fantastic covid safe stay with a huge 2 storey apartment with a balcony on each floor. We had such a lovely time we extended our stay by 3 days and the hotel gve a great deal and ensured we could keep the same apartment
Stayed 4 nights in Oct 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort, communication

Nice for a couple together but not for a family.

Nice hotel complex with apartments however not great for sharing for more than 2 people. The extra beds in the open plan living room are very comfortable and a lack of space to use them and store luggage as well. Avoid all inclusive deal as the food is not very good.
Stayed 7 nights in Dec 2020
Verified review

6/10 Okay

Damien

Liked: Room comfort
Disliked: Cleanliness, communication

Bon potentiel mais prestations médiocres

Plusieurs points négatifs pendant ce séjour : Ménage pas fait alors qu'il était précisé que le ménage était effectué chaque jour. Seules les serviettes étaient changées, le sol laissé en piteux état, femmes de ménage qui n'avaient pas d'aspirateur et des cheveux et poils étaient sans cesse retrouvés. Après de multiples demandes d'amélioration à ce sujet, rien n'a changé au fil des 3 semaines passées sur place, nous avons dû acheter le matériel pour faire nous même notre ménage... De plus les appartements sont équipés d'un ballon d'eau chaude de 50 litres donc, si vous êtes nombreux ou adeptes de longues douches, fuyez ! Sans parler de la coupure générale d'électricité que nous avons subie pendant plus de 12 heures, avec pour seul dédommagement proposé suite à réclamation qu'un petit déjeuner.... Donc plutôt déçus de la prestation de cet hôtel dans l'ensemble. Pourtant, les appartements sont spacieux, bien aménagés et dans un cadre sympa, il y avait beaucoup mieux à faire en se donnant un peu de peine ! Dommage....
Stayed 9 nights in Dec 2020
Verified review

6/10 Okay

Wayne

Liked: Cleanliness
Disliked: Communication

An honest opinion.

Not for us. Great for kids, teenagers and families. Not for the middle aged and older. No Porters and we had to climb 62 stairs to get to our room. Room was great. A/C inadequate, might as well not been there. Room No 23. Too many Sunbeds crammed around 2 small pools, far too claustrophobic for us, awful! Food could have been much better. Staff were awesome.
Stayed 1 night in Nov 2020
Verified review

4/10 Poor

Wayne

Liked: Cleanliness, room comfort

An honest opinion.

Not for us, a middle aged couple, very well travelled. Just too many kids and families for us. Two small pools with Sunbeds crammed around them, awful. Food could have been better but could have been worse. Room was up 62 steps and no Porters!! Not good when you’re nearly 60. Staff were brilliant, couldn’t fault them. No complaints with the room, a junior suite with a downstairs bedroom. Far too busy for us but fabulous for families and teenagers.
Stayed 1 night in Nov 2020

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