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Cleopatra Palace Hotel

4.0 star property
4-star beachfront resort near Fañabé Beach

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Photo gallery for Cleopatra Palace Hotel

Beach/ocean view
Minibar, in-room safe, desk, laptop workspace
Breakfast, lunch and dinner served
Property entrance
Treatment room

Reviews

9.0

Wonderful

Popular amenities

  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Parking included
    Parking includedParking included
  • Pool
    PoolPool
  • Gym
    GymGym
  • Housekeeping
    HousekeepingHousekeeping

Check-in time

2:00 PM

Check-out time

12:00 PM

Explore the area

Map
Avenida de las Américas s.n, Playa de las Américas, Arona, Tenerife, 38660
  • Popular LocationPlaya de las Américas10 min walk
  • Popular LocationLos Cristianos Beach15 min walk
  • Popular LocationSiam Park6 min drive
  • AirportTenerife (TFS-Tenerife South)20 min drive

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$309 total
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Aug 10 - Aug 11
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About the neighborhood

Arona

Beachfront retreat .Within a 10-minute walk of this Arona resort, you'll find Las Vistas Beach and Playa de las Américas. Siam Park and Fañabé Beach are also within 3 miles (5 km).
View more Resorts in AronaOpens in a new window

What's nearby

  • Las Vistas Beach - 6 min walk
  • Playa de las Américas - 10 min walk
  • Los Cristianos Beach - 15 min walk
  • Veronicas Strip - 19 min walk
  • Siam Park - 6 min drive

Getting around

  • Tenerife South Airport (TFS) - 20 min drive

Restaurants

  • ‪Hard Rock Cafe Tenerife - ‬1 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Cafetería Plaza - ‬3 min walk
  • Restaurante la Malvasia
  • ‪Hacienda Miranda - ‬1 min walk

About this property

Cleopatra Palace Hotel

4-star beachfront resort near Fañabé Beach
Cleopatra Palace Hotel offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center and a meeting room are available. A library, a terrace, and a complimentary children's club are also featured at the family-friendly Cleopatra Palace Hotel. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Arona resort is smoke free.

  • 431 guestrooms or units
  • 4 levels
  • 3 buildings
  • Built in 1996
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
Cleopatra Palace Hotel offers 431 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Arona resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Family friendly

  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Beach club
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Library
  • Outdoor pool
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Shopping
  • Tennis
  • TV in common areas
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Outdoor space

  • Balcony

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Cleopatra Palace Arona
Cleopatra Palace Hotel
Cleopatra Palace Hotel Arona
Cleopatra Palace
Cleopatra Palace Hotel Arona
Cleopatra Palace Hotel Resort
Cleopatra Palace Hotel Resort Arona

Frequently asked questions

How close is Cleopatra Palace Hotel to the airport?

Cleopatra Palace Hotel is 11.5 mi (20-min drive) away from the Tenerife South Airport (TFS) airport, the closest popular airport to the property.

How much does it cost to stay at Cleopatra Palace Hotel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Cleopatra Palace Hotel on Jul 28, 2024 start from $206.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Cleopatra Palace Hotel have an airport shuttle?

Cleopatra Palace Hotel offers an airport shuttle on request for a charge.

How close is Cleopatra Palace Hotel to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Cleopatra Palace Hotel offer free breakfast?

Cleopatra Palace Hotel does not offer free breakfast.

Is there a casino at Cleopatra Palace Hotel?

No, there is no casino at this resort.

What time is check-in at Cleopatra Palace Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Cleopatra Palace Hotel?

This resort offers free self parking.

Does Cleopatra Palace Hotel have a pool?

Cleopatra Palace Hotel features an outdoor pool and a children's pool.

Does Cleopatra Palace Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Cleopatra Palace Hotel have a spa?

There are no spa services available at this resort.

How close is Cleopatra Palace Hotel to downtown Arona?

Cleopatra Palace Hotel is 4.4 mi away from Arona.

Cleopatra Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 562 out of 1001 reviews" "
Rating 8 - Good. 340 out of 1001 reviews" "
Rating 6 - Okay. 84 out of 1001 reviews" "
Rating 4 - Poor. 10 out of 1001 reviews" "
Rating 2 - Terrible. 5 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2024

6/10 Okay

Pralad Jadavji

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bathroom/decor too commercialised.
Stayed 5 nights in Mar 2024

8/10 Good

Lawrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the beach and easy access to everything you need . Everywhere was very clean. Spacious room but dated decor. We also overlooked the building work in the neighbouring hotel and patio doors not particularly sound proof. Did have a sea view from balcony which was great. Lots of wardrobe and draws plus free safe and aircon. Bathroom more modern. Pool area is spacious and not issue getting beds. Buffet breakfast had lots of choices to accommodate all. Staff extremely helpful at check in and check out .
Stayed 4 nights in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressive architecture, friendly helpful staff, first class buffet.
Stayed 7 nights in Mar 2024

10/10 Excellent

darren

Traveled with partner
Liked: Cleanliness, staff & service
Amazing hotel
Stayed 6 nights in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in great location
Stayed 7 nights in Feb 2024

8/10 Good

Pat

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Hotel is heading for refurbishment so they seem to have cut down on general maintenance in the rooms. Staff, food and general areas are great.
Stayed 12 nights in Feb 2024

8/10 Good

Robert

Stayed 7 nights in Feb 2024

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the beach and the main shopping street.Will stay again on our visit around this Autumn.
Stayed 4 nights in Feb 2024

6/10 Okay

patrick

Liked: Cleanliness, staff & service
Stayed 9 nights in Jan 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

4/10 Poor

Clive

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Sadly, our recent stay did not go well - We have stayed at this hotel many times over the years and we have always been impressed and pleased with our stay. However, on this occasion there has been a major change in attitude of management and guest services - rude, not listening and unwilling to listen and not understanding and unwilling to understand. Certainly we were not treated as VIP and felt treated as Low Life - As a senior doctor and nurse, we were officially reprimanded by Guest services for celebrating my Birthday on the balcony at midnight - we were not noisy or drunk. My wife is Registered Blind in the UK and partially Deaf - this was not listened to or understood. The second day, after dinner in town for my Birthday, I was unwell coming home and needed to rest and lie down to fend off a bout of nausea - I have Crohn’s Disease which can cause nausea and sickness after eating - We were shouted out in the hotel and reprimanded for bad behaviour - We were not listened to about my Crohn’s Disease and not understood. Guest services stated repeatedly that it was ‘Not Their Concern’ !! They were only concerned about other guests. We were then quite abruptly asked to leave the hotel the morning after at 11am and told to pack and leave the room within 15 minutes - We were told Management had made this decision but we were not allowed to discuss this with management or guest services. We were escorted out of the hotel with our case and bags with nowhere to stay !!
Stayed 3 nights in Feb 2024

8/10 Good

Stephen

Liked: Staff & service, property conditions & facilities, room comfort
Good breakfast and near local bars.
Great location in las americas, easy walking to edeje or los cristiamos. Breakfast buffet excellent with live piano music. Rooms ok but not brilliant compared to newer hotels. Many restaurants for lunch and evening meals nearby. Very expensive compared to other hotels los. Cristianos and las americas. Needs a loyalty for regular visitors.
Stayed 6 nights in Jan 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 7 nights in Jan 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab Holiday
Lovely hotel & staff thoroughly enjoyed our December break. I would however like to have tea making facilities in the room ( just a suggestion)
Stayed 7 nights in Dec 2023

8/10 Good

Tracy

Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Nov 2023

10/10 Excellent

Natassha Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfection. From start to finish the architecture, atmosphere and aesthetics were incredible. The food was lovely, the only one downfall was the quality of coffee, it wasn’t very strong. The location was excellent. The pianist who played with breakfast was sensational. The excursions lady was excellent. It was the first holiday for me and my partner and I couldn’t fault it. I would revisit in a heartbeat.
Stayed 7 nights in Oct 2023

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the room With the sea view Must be the best in Tenerife. Very hjgh rate of cleanliness throughout the Hotel Staff very courteous and helpful,just loved it.
Stayed 7 nights in Oct 2023

10/10 Excellent

JOHN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would like to see tea/ coffee facility in room
Stayed 7 nights in Oct 2023

8/10 Good

paul, Hinckley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect beach location.
Stayed 7 nights in Oct 2023

10/10 Excellent

Dov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best location in the area. (this year!!!)
The location and the breakfast are fantastic. The team will make all they can to make your stay the best as they can. (thanks to Deil, Antonio, and others). The clean, sandy beach is just outside of the hotel. Go early and take the right side- it's less crowded and the waves are calmer. By the hotel, you will find huge amount of restaurants and shops, and it was very safe to walk around. Don't miss the sunset by the Starbucks' beach. Last thing: don't miss the spa with it's heated seawater pool. And now the "not so good" stuff : 1- the front of the hotel is the "Hard Rock Cafe" but you will not hear the noise. 2- To the opposite, the outside right wing suffers from the street parties till 11:30pm. (rooms 3xxx) 3- The rooms on the outside left wing (7xxx) are quit at evenings and nights but during the day there was some light construction noise from the opposite hotel. I think that maybe it will open by the end of next year (Dec 2024). So after then, consider choosing the rooms with the pool view . 4. If you like a really hot Jacuzzi, please remember that the outside one is only 27 degrees centigrade. the inside one is about 33-34.
Stayed 8 nights in Sep 2023

10/10 Excellent

Amit

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and lovely hotel
Stayed 3 nights in Sep 2023

6/10 Okay

Emil

Business traveler
No bar, no breakfast. Neighborhood in decline.
Stayed 11 nights in Jun 2023