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4.4 out of 5

"We always stay here. It is very convenient to the Mall area, the Metro, and surrounded by shopping and restaurants. " More

By a verified traveler on Tue 15 May 2018

Hotel Description

3.5-star hotel near Jefferson Memorial

Close to airport

Your stay at this Crystal City hotel places you within 3 miles (5 km) of Fashion Center at Pentagon City and Jefferson Memorial. Birchmere and Fort Myer are also within 3 miles (5 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an outdoor pool, and a fitness center. Traveling on business? Take advantage of the 6 conference rooms, 24-hour business center, and free airport shuttle. Relax with a drink at the bar/lounge and enjoy perks like free WiFi.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 308 guestrooms offer free WiFi and room service. Other amenities include coffee/tea makers, free weekday newspapers, and hair dryers.

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$89* Per night/room Nov 1 - Nov 2

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub (Hearing, Mobility)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Non Smoking (Hearing, Roll-In Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Crowne Plaza Crystal City-Washington, D.C. ratings based on 37 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Crystal City-Washington, D.C.

Everyone (14) Family (1)
5 out of 5
The rooms were large and well maintained. The desk staff, shuttle driver and restaurant staff went out of their way to make us feel welcome. The Potomac Bar staff however were not only slow but rude. I usually tip well but here it would be a mistake. Everybody can have an off night but here it was consistently bad.

Posted by on Sep 28, 2019

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Comment from Hotel Management

Sep 28, 2019 by Walter E.

Dear Guest, Thank you for staying with us and so glad to know hotel accommodation and front office team made you feel welcome. Please accept our apologies about food and beverage team not meeting your service expectations. Best regards.

3 out of 5
The place is really old but well maintained. The location is good, right across the street from an entrance to the Crystal City underground and Metro. The front desk staff is friendly and helpful, the waitstaff and bartenders not so much. Food is mediocre at best. The "pool" is a complete joke. Not much bigger or deeper than a hot tub. Maybe just call it a hot tub. No fans in the tiny bathrooms either.

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 8, 2019 by Walter E.

Dear Guest, Thank you for staying with us and making our hotel your home away from home. We are very glad to hear our team made you feel welcome and hotel location worked out for your trip. We do apologize for pool and bathroom being too small. Best regards.

4 out of 5

Posted by on Jun 15, 2019

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Comment from Hotel Management

Jun 17, 2019 by Walter E.

Thank you so much for choosing our hotel and making us your home away from home. We hope to see you in your next trip to Washington Dc area!

5 out of 5
Clean hotel with a great restaurant and bar Starbucks on site was a welcome treat

Posted by on Mar 19, 2019

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5 out of 5

Posted by on Jan 30, 2019

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4 out of 5
Excellent location , right next to the metro. Hotel staff was friendly. ..room couch needed cleaned but overall was adaquate

Posted by on Dec 16, 2018

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Comment from Hotel Management

Dec 18, 2018 by Douglas H.

Hello, Thank you for staying with us and for the 4 star rating! We have passed your comments about the couch onto our housekeeping team. Please come back and see us again soon!

4 out of 5

Posted by on Nov 13, 2018

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Comment from Hotel Management

Nov 24, 2018 by Douglas H.

Hello, Thank you for the 4 star rating! Please come see us again soon!

4 out of 5

Posted by on Oct 16, 2018

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Comment from Hotel Management

Oct 20, 2018 by Douglas H.

Hello, Thank you for the 4 Star rating! Please come back and visit us again soon!

5 out of 5
Nice hotel close to shopping, restaurants DC Metro station Crystal City was only 2 blocks away whit was also a Metro Bus stop. Would stay again. Many places to explore from here.

Posted by , from VA on Sep 14, 2018

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Comment from Hotel Management

Sep 30, 2018 by Douglas H.

Hello Nolan, Thank you for staying with us at The Crowne Plaza National Airport and for taking the time to write this review. We are glad to see you enjoyed your visit. We can't wait host you again soon!

5 out of 5
We always stay here. It is very convenient to the Mall area, the Metro, and surrounded by shopping and restaurants.

Posted by on May 15, 2018

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About the Crowne Plaza Crystal City-Washington, D.C.

Location 1480 Crystal Drive, Arlington, VA 22202

Property Features

Crowne Plaza Crystal City-Washington, D.C. offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Crystal City-Washington, D.C.. A roundtrip airport shuttle is free at scheduled times. For a fee, parking is available. This 3.5-star Arlington hotel is smoke free.

  • 1 building
  • 308 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Washington, DC (DCA-Ronald Reagan Washington National) (2.7 km / 1.7 mi)
  • Train station: Washington Union Station (7.1 km / 4.4 mi)
  • Metro station: Crystal City Station (0.5 km / 0.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Crowne Plaza Crystal City-Washington, D.C. offers 308 air-conditioned accommodations with safes and coffee/tea makers. 43-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Arlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Coffee maker
  • Shower and tub combination
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

Veranda Cafe - This restaurant specializes in American cuisine and serves breakfast and lunch.

Potomac Bar and Grille - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Special check-in instructions:

Airport shuttle service is available at scheduled times from 5 AM to midnight. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered at scheduled times from 5 AM to midnight. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 45.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 14 per person (approximately)
  • Self parking fee: USD 40 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza National Airport
  • Crowne Plaza Washington
  • Crowne Plaza Washington Hotel National Airport
  • Crowne Plaza Crystal City-Washington D.C. Hotel
  • Washington Crowne Plaza
  • Crowne Plaza Washington National Airport Hotel
  • Crowne Plaza Washington National Airport Hotel Arlington
  • Crowne Plaza City-Washington D.C. Hotel
  • Crowne Plaza Crystal City-Washington D.C.
  • Crowne Plaza City-Washington D.C.
  • Crowne Plaza Cityton DC
  • Crowne Plaza Crystal City-Washington, D.C. Hotel
  • Crowne Plaza Crystal City-Washington, D.C. Arlington
  • Crowne Plaza Crystal City-Washington, D.C. Hotel Arlington

You should know

  • Crowne Plaza Crystal City-Washington, D.C. offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.