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Mitsis Bali Paradise

4.0 star property
Family-friendly all-inclusive hotel with 2 outdoor pools

Choose dates to view prices

Photo gallery for Mitsis Bali Paradise

Aerial view
3 bars/lounges, poolside bar, beach bar
2 outdoor pools, open 8:00 AM to 6:00 PM, pool umbrellas, sun loungers
Front of property
3 restaurants; breakfast, lunch, and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • All inclusive
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Bali Melidoniou, Mylopotamos, Crete Island, 74057
  • Place, Livadi Beach
    ‪3 min walk‬
  • Place, Varkotopos beach
    ‪7 min walk‬
  • Place, University of Crete
    ‪40 min drive‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪61 min drive‬

Room options

View all photos for Twin Room, Garden View

Twin Room, Garden View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Twin Room, Garden View

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Twin Room, Side Sea View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Twin Room, Side Sea View

  • Partial sea view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Twin Room, Sea View

Twin Room, Sea View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Twin Room, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Quadruple Room, Garden View

Quadruple Room, Garden View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Quadruple Room, Garden View

  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Superior Double Garden View

Superior Double Garden View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Double Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Superior Double Side Sea View

Superior Double Side Sea View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Double Side Sea View

  • Partial sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Superior Double Sea View

Superior Double Sea View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Double Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Superior Family Room

Superior Family Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Family Room

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite Private Plunge Pool

Junior Suite Private Plunge Pool | In-room safe, blackout drapes, iron/ironing board, free WiFi

Junior Suite Private Plunge Pool

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

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About the neighborhood

Bali

Seaside stay .You'll be steps from Livadi Beach and within a 10-minute walk of Varkotopos beach. Reptisland is within 6 miles (10 km) and Melidoni Cave is within 9 miles (15 km).

What's nearby

  • Livadi Beach - 3 min walk - 0.2 miles
  • Varkotopos beach - 7 min walk - 0.4 miles
  • Rethymnon Venetian Port - 38 min drive - 26.6 miles
  • University of Crete - 40 min drive - 29.0 miles
  • Georgioupolis Beach - 55 min drive - 40.0 miles

Getting around

  • Nikos Kazantzakis Airport (HER) - 52 min drive

Restaurants

  • ‪Sinolakis Tavern - ‬3 min drive
  • ‪Serano Cafe - ‬14 min drive
  • ‪Baboo - ‬9 min walk
  • ‪Cafe Hausbrandt - ‬14 min drive
  • ‪Taverna Karavostasi (+ rooms "Sunrise") - ‬18 min walk

About this property

Mitsis Bali Paradise

Family-friendly all-inclusive hotel with 2 outdoor pools
Mitsis Bali Paradise is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

A private beach is featured. Mitsis Bali Paradise offers its guests a complimentary water park, 2 outdoor swimming pools, an outdoor tennis court, and a waterslide. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A children's pool, a seasonal outdoor pool, and a fitness center are also featured at the family-friendly Mitsis Bali Paradise. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Mylopotamos hotel is smoke free.

  • 238 guestrooms or units
  • 3 levels
  • 6 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Built in 1990
  • Buffet breakfast (free)
  • Karaoke
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
Mitsis Bali Paradise offers 238 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies or patios. Televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.

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Iberostar Waves Creta Panorama & Mare
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  • Spa
  • All inclusive plans available
  • Kids pool
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Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting
  • Children's pool
  • Free water park access
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (surcharge)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar

Things to do

  • 2 outdoor pools
  • Air hockey
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Books
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free water park
  • Games
  • Gym
  • Karaoke
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Private wine tours
  • Shopping
  • Table tennis
  • TV in common areas
  • Waterslide
  • Wine tours
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: EUR 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 80 per vehicle (one-way, maximum occupancy 5)
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open April 26 and close October 31.
  • Pool access available from 8:00 AM to 6:00 PM.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Bali Paradise Hotel Mylopotamos

Bali Paradise Mylopotamos

Bali Paradise Beach Hotel Club Wellness Mylopotamos

Bali Paradise Beach Hotel Club Wellness

Bali Paradise Beach Club Wellness Mylopotamos

Bali Paradise Beach Club Wellness

Frequently asked questions

How close is Mitsis Bali Paradise to the airport?

Mitsis Bali Paradise is 32.7 mi (52-min drive) away from the Nikos Kazantzakis Airport (HER) airport, the closest popular airport to the property.

How much does it cost to stay at Mitsis Bali Paradise?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Mitsis Bali Paradise on Jun 5, 2026 start from $191, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mitsis Bali Paradise have an airport shuttle?

Mitsis Bali Paradise offers an airport shuttle 24 hours a day, on request, for a charge of EUR 80 per vehicle, one-way.

How close is Mitsis Bali Paradise to the beach?

This hotel is a short 4-minute walk from Livadi Beach and 6-minute walk from Varkotopos beach. Don't forget your sunscreen!

Does Mitsis Bali Paradise offer free breakfast?

Mitsis Bali Paradise offers free buffet breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Mitsis Bali Paradise?

No, there is no casino at this hotel.

What time is check-in at Mitsis Bali Paradise?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Mitsis Bali Paradise?

Free parking is not available at this hotel. Self parking is available for a fee.

Does Mitsis Bali Paradise have a pool?

Mitsis Bali Paradise features 2 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 6:00 PM.

Does Mitsis Bali Paradise have a restaurant?

There are 3 onsite restaurants, offering options like a poolside location and ocean views.

Does Mitsis Bali Paradise have a spa?

There are no spa services available at this hotel.

How close is Mitsis Bali Paradise to downtown Mylopotamos?

Mitsis Bali Paradise is 0.5 mi away from Bali.

Mitsis Bali Paradise Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 25 out of 58 reviews
Rating 8 - Good. 25 out of 58 reviews
Rating 6 - Okay. 6 out of 58 reviews
Rating 4 - Poor. 2 out of 58 reviews
Rating 2 - Terrible. 0 out of 58 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gurbir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 6 nights in Aug 2025
Verified

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mitis Bali Paradise

Generally a very decent hotel. The staff are fantastic, the food is good and the bedrooms are a reasonable size. The pools are nice, but there did appear to be a lack of sunbeds when the hotel was busy. The outdoor gym is very basic and could do with a modest investment. The outdoor seating area would be better in the evenings if there was a bit of music. The hotel is set in a lovely position with the bay to the front and the mountains descending sharply behind the hotel forming a natural amphitheatre towards the bay.
Stayed 11 nights in Aug 2025
Verified

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked as a last minute 3 night stay for my wife and I, having not been to Crete previously. The hotel was great. Large clean room with a sea view, 2 pools, a water park and plenty of sunbeds. There is also a reserved area on the beach for hotel guests with an all inclusive bar right next to it. The food was good, with plenty of choice. I would 100% recommend this hotel. We are already looking at returning again with our kids.
Stayed 3 nights in Aug 2024
Verified

6/10 Okay

kevin

Liked: Staff & service
Disliked: Property conditions & facilities

Hotel Mitsis paradise Bali

The hotel is basic, rooms are the same. Beds uncomfortable. Food Pleasant and plentiful catering for mass production. On tap drinks especially wine, poor quality, beach bar is limited and very poorly signposted.. ipublic areas clean .. reception Niki was fabulous and very helpful and extremely happy.. overall I think it’s a reasonable hotel.. however I won’t be revisiting.
Stayed 4 nights in Sep 2024
Verified

4/10 Poor

Silviya

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Check in was wonderful, Vasiliki was very polite and professional. Finding the parking of the hotel was a tricky one. There were 5 spaces near the entrance - all taken when we arrived, so we parked on the street and got a ticket. The room was spacious and beautiful. Being on the ground floor, there is no balcony, instead a lovely space with table and chairs, and sea view. There is no mosquito net, though and the isolation allows you to hear everything in the hallway and the next room. The negative surprise was 2 empty mini bars and the fact that you need to pay for a bottle of water, in an all inclusive hotel. You also nees to go to the reception desk to get a key for the safe and, again, pay for it. The next negative surprise was the lack of amenities. There are no slippers, minimum bathroom amenities, no laundry bag and no bathrobe, not even even places to hang the towels :( I would never expect that a 4 star hotel will not have slippers or bathrobes, that was so disappointing. When I called for an iron and ironing board - the hotel does not provide ironing board and the iron you need to take from the reception desk, personnel can not bring it to the room. They eventually found an ironing board and even managed to deliver everything in the room. Last, hopefully, surprise, after calling to ask for a late check out, we were informed that we can use the room until 16:00 with a surcharge. Perfectly normal, of course, accept when you have informed the personnel th
Stayed 2 nights in Sep 2023
Verified

8/10 Good

PATRICK CHARLES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dans les chambres ,remplacer les rideaux de douche par des portes coulissantes, car avec la ventilation automatique le rideau colle au corps lors de la douche et diminue de moitie la surface exploitable du bac et provoque une gène désagréable.
Stayed 10 nights in May 2025
Verified

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel propre et rénové. Très belle piscine avec vue imprenable sur la mer et les montagnes. Personnel courtois et nourriture excellente! Mention honorable à Ioannis à la réception!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Besnik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En fantastiskt vistelse på detta fina hotell. Personalen har ett trevligt bemötande, städningen var perfekt och maten var fantastisk! Vi har varit på Kreta flera gånger, men detta hotell var på en annan nivå. Hotellet har en egen strand med bar och egna solstolar.
Stayed 7 nights in Aug 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Siisti paikka

Siisti kohde, mutta ruoka ja juomat oli melko sanomatonta laadultaan.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surclassement à notre arrivée avec une suite familiale, au top Petits bâtiments perdus dans les bougainvilliers très agréables Très bon accueil, un bon prix sur place pour le tout inclus Buffets variés et très bons Superbe vue depuis le restaurant Piscine agréable avec vue sur la baie Une très bonne animation variée Mini club sympa Plage avec transats en contrebas Bref nous avons passé un super séjour de 3 jours avant la rentrée
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Myriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien situé en Crète pour découvrir les environs, le bon petit déjeuner avec de magnifiques vues sur la mer, le personnel très gentil et aimable avec nous et notre petite (quasiment tous parlent quelques mots de français), je recommande vivement d'y séjourner!
Stayed 7 nights in Sep 2022
Verified

8/10 Good

Christophe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
L’emplacement est super. L’hôtel est assez calme. Par contre la literie n’est pas confortable et le frigo dans la chambre n’a pas de grande utilité puisqu’il ne fonctionne plus lorsque que nous sortons de la chambre.
Stayed 7 nights in Sep 2022
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, nice breakfast but pool too noisy

Reception staff were very good especially Niki (excellent English!).As others have commented the pool area can be extremely loud at times, not conducive to a relaxing break. That said, the free beach facilities make a decent alternative. Choice and quality of breakfast items was excellent. One minor issue - why are there no locked facilities for storing suitcases for guests leaving later in the afternoon?
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

PAVEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Нормальный отель. Жить можно.
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful customer service from hotels.com

The hotel was fantastic but customer service with hotels.com was appaling
Stayed 1 night in Sep 2019
Verified

8/10 Good

Sven-Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bali201909

Frukost, rum, WiFi var bra. Trycket i vattenledningarna var uselt. Det är en brant backe upp till hotellet. Bra med bevakad parkering.
Stayed 4 nights in Sep 2019
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good - perfect location and pool/beach set up is great
Stayed 2 nights in Aug 2019
Verified

8/10 Good

SYLVIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour très positif bali paradis est super bien par contre nous n avons pas eu les 2 chambres avec la vue indiquée lors de la réservation et les 2 chambres dans 2 bâtiments separes
Stayed 14 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schoon hotel, mooie gerenoveerde kamer (120). Prive strand op 200 meter vanaf hotel. Goede ligging, dichtbij de hoofdweg. Elke dag animatie voor jeugd en ouderen. Uitgebreid ontbijt. Zeer vriendelijk personeel.
Stayed 9 nights in Jul 2019
Verified

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super upgrade gekregen een suite met ontbijt voor 32 euro!!!!
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel in a Great Location

The Bali Paradise is a lovely clean hotel set in beautiful grounds with good facilities. Two pools with great views down to the bay, tennis, table tennis, boules, mini golf - all free to use plus pool tables (2 Euros). Bali is a lovely resort covering a number of small bays between Heraklion and Rethymnon. Each bay has a number of good tavernas with well priced Greek food. A quaint tourist train runs between each of the bays for 5 Euros return. This is good if you don't like steep hills as the resort is a series of climbs to and from the beaches. The hotel has 99% French guests but this didn't bother us - a chance to test out the little French we could remember from school. Hotel staff and animations team mostly spoke good English although entertainments and activities were unsurprisingly all in French. All staff were friendly and helpful. We stayed on a bed and breakfast basis which suited as it allowed us to try out the local tavernas but everyone else seemed to be all inclusive. Food and drink was plentiful and of good quality. Would definitely recommend as long as you can cope with hills and don't mind being the only English couple in the hotel.
Stayed 7 nights in Sep 2018
Verified

6/10 Okay

Verified traveler

Amazing hotel, not so good staff

The hotel is beautiful however when we walked in, no one helped us with our bags. We had to carry 4 bags (between the 2 of us) up steap hills. Check in was nice and quick. Once we got into the room we found out it was two single beds they put together (even though we specifically asked for a double) and the wifi wasnt connecting to our room. When we complained to reception they apologised but didn’t do anything until i put a negative feedback on here. They then quickly fixed the problem and we were moved to another room (which had wifi and one double bed). the hotel does offer a lot and their pool was incredible. The buffet was very good and the best one ive been to in Greece. Overall the place was nice but i wish we were treated better. During our stay one of the waitresses was very rude because we decided to change our table (the sun was way to strong on top of our heads). Once again when we complained they did not do anything. While the hotel is nice some of the staff need to be more professional.
Stayed 2 nights in Sep 2018
Verified

6/10 Okay

Stefano

Liked: Cleanliness

Disappointing

The location is very nice, and the view from the room is wonderful. The room itself was functional, but too old-fashion and plain for a 4-star hotel (for instance, the shower had a tent instead of glass panels, so a lot of water went out). Breakfast was rich but chaotic. Moreover, there were no specific options for celiacs (as my girlfriend is), as I would expect from a 4-star hotel. Finally, the hotel is targeted at French people, so ~95% of the guests came from France. No one was hostile to us, neither from the staff nor from the guests, but I don't like hotels made for a specific category of people.
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Svetlana

Liked: Staff & service, property conditions & facilities, room comfort

Хороший отель, для французов

Отель нам понравился. Территория большая, красивая, ухоженная, есть 3 бассейна (один из них с горками, работает по определённым часам). Завтраки вкусные, но не слишком разнообразные. Номера убирают не слишком чисто. Уборка это для нас самый большой минус в этом отеле. Анимация вся на французском, в том числе и детская. Хотя для детей там куча развлечений у аниматоров, что-то типа детского лагеря! На ресепшн очень доброжелательные сотрудники. Отель расположен недалеко от пляжа, на пляже есть зона с лежаками для отдыхающих отеля,большой плюс. Мы заказывали трансфер из аэропорта, потопу что достаточно сложно добираться своим ходом. Интернета в нашем номере практически не было. Хорошо ловил в зоне ресепшн. Есть 2 телеканала на русском языке. Чудесный балкон с видом на море.
Stayed 9 nights in Jul 2018
Verified

8/10 Good

Verified traveler

Liked: Staff & service

Bon hôtel

Hôtel bien situé Club français. Beaucoup de monde.
Stayed 1 night in Jun 2018