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El Portal de San Lázaro

3.0 star property
3-star hotel near Santa Catalina Monastery

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Photo gallery for El Portal de San Lázaro

A courtyard with a central table, two sofas, and a large umbrella.
A hotel lobby with a reception desk, a chandelier, a framed picture, and a door.
A hotel room with a large bed, a wooden headboard, a stone wall, a small desk with a chair, and a bathroom visible through an open door.
Staircase
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
Pasaje Violin 107 - San Lazaro, Arequipa, 4001
  • Place, Santa Catalina Monastery
    ‪7 min walk‬
  • Place, Arequipa Cathedral
    ‪12 min walk‬
  • Place, Arequipa Plaza de Armas
    ‪13 min walk‬
  • Airport, Arequipa (AQP-Rodriguez Ballon Intl.)
    ‪16 min drive‬

Room options

View all photos for Twin Room

A hotel room with two beds, a nightstand with a lamp, a painting on the wall, and a bathroom door.

Twin Room

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room

A hotel room with a large bed, wooden floor, a nightstand with a lamp, a painting on the wall, and a window with curtains.

Double Room

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room

A hotel room with two beds, a nightstand, a lamp, a vase with flowers, and a wooden table.

Triple Room

  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Single Room

A hotel room with a large bed, wooden floor, a nightstand with a lamp, a painting on the wall, and a window with curtains.

Single Room

  • 151 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Arequipa

City center stay.Within a 10-minute walk of this Historical Center hotel, you'll find Santa Catalina Monastery and Arequipa Cathedral. Also, Arequipa Plaza de Armas is within half a mile (1 km) and Claustros de La Compañía is within 2 miles (3 km).

What's nearby

  • Santa Catalina Monastery - 7 min walk - 0.4 miles
  • Arequipa's Historical Museum - 7 min walk - 0.4 miles
  • Arequipa Cathedral - 12 min walk - 0.7 miles
  • Arequipa Plaza de Armas - 13 min walk - 0.7 miles
  • Yanahuara Plaza - 17 min walk - 0.9 miles

Getting around

  • Arequipa Station - 7 min drive
  • Arequipa (AQP-Rodriguez Ballon Intl.) - 23 min drive

Restaurants

  • ‪Chelawasi - ‬2 min walk
  • ‪Claustro - ‬4 min walk
  • ‪Zig Zag - ‬5 min walk
  • ‪Pasta Canteen - ‬3 min walk
  • ‪Pauta Café - ‬4 min walk

About this property

El Portal de San Lázaro

3-star hotel near Santa Catalina Monastery
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. A rooftop terrace, a library, and tour/ticket assistance are also featured at El Portal de San Lázaro. An airport shuttle (available on request) and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Arequipa hotel.

  • 20 guestrooms or units
  • Buffet breakfast (free)
  • Terrace on the roof
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
El Portal de San Lázaro offers 20 accommodations with safes and hair dryers. Beds feature premium bedding. LED televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 PM at scheduled times and on request
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No elevator
  • Wheelchair accessibility

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Portal de San Lázaro

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10.00 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

Property Registration Number 10296366531

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

El Portal San Lázaro Hotel Arequipa
El Portal San Lázaro Hotel
El Portal San Lázaro Arequipa
El Portal San Lázaro
El Portal de San Lázaro Hotel
El Portal de San Lázaro Arequipa
El Portal de San Lázaro Hotel Arequipa

Frequently asked questions

How close is El Portal de San Lázaro to the airport?

El Portal de San Lázaro is 4.9 mi (23-min drive) away from the Arequipa (AQP-Rodriguez Ballon Intl.) airport, the closest popular airport to the property.

Does El Portal de San Lázaro have an airport shuttle?

El Portal de San Lázaro offers an airport shuttle from 6 AM to 11 PM, at scheduled times, for a charge of USD 10.00. per vehicle, one-way.

Does El Portal de San Lázaro offer free breakfast?

El Portal de San Lázaro offers free buffet breakfast every day from 7 AM to 9 AM.

Is there a casino at El Portal de San Lázaro?

No, there is no casino at this hotel.

What time is check-in at El Portal de San Lázaro?

Check-in start time: noon; Check-in end time: midnight.

Is there free parking at El Portal de San Lázaro?

This hotel offers free self parking.

Does El Portal de San Lázaro have a pool?

El Portal de San Lázaro does not have a pool.

Does El Portal de San Lázaro have a restaurant?

Yes, there is a restaurant on site.

Does El Portal de San Lázaro have a spa?

There are no spa services available at this hotel.

How close is El Portal de San Lázaro to downtown Arequipa?

El Portal de San Lázaro is 0.4 mi away from Arequipa.

El Portal de San Lázaro Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 18 out of 35 reviews
Rating 8 - Good. 17 out of 35 reviews
Rating 6 - Okay. 0 out of 35 reviews
Rating 4 - Poor. 0 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Goran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

one night before colca

One night stay on the way to colca canyon. Hotel is in historic centre, 10min walk to plasa the armas. Even closer are some bars and restaurants with good music and food. Room was small but clean, breakfast excellent, staff helpful and pleasant. Perfect for several nights in arequipa. Recommended. a
Verified review

8/10 Good

Luiz Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Pay attention to your bags.There is no elevator.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Wasim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I almost don't want to leave a review so as not to further expose this adorable little gem. We didn't know what to expect, but were headed to Arequipa for a 9 day business trip and needed something affordable that we can call home base that was close to everything as well as a convenient taxi/uber pickup spot to get us to various parts of town for work, and this fit every single bill! Ridiculously friendly and warm staff, great delicious fresh breakfast (sometimes even made to order), a lovely rooftop terrace and even a relaxing outdoor area with seating on the 2nd floor as well, all centered around an adorable quaint courtyard that serves as a meeting place, comfortable work place, or just a spot to kick back and read a book. It's right near the middle of the San Lazaro district, the oldest district in Arequipa, made up of narrow white cobblestone streets and volcanic rock buildings, all within minutes walking distance to several delicious eateries, breweries and coffee shops. The facilities are surprisingly quiet, very secure, and it made for our home away from home in all the best ways, and none of the worst lol, all the perfect price. Loved it and will certainly look for availability next time we're in town. Thanks so much to the wonderful staff for accommodating all our needs.
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Gabrielle

Liked: Cleanliness, amenities, property conditions & facilities
Une belle chambre propre, quelques cheveux dans le lit à l’arrivée, douche chaude et bel emplacement. Déjeuner de base mais un personnel excessivement chaleureux et accueillant
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Gilles Joseph Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le mobilier extérieur offrait différents niveaux d'ensoleillement et de confort. Fauteuils, divans, chaises longues etc. La terrasse pour le déjeuner (petit déjeuner pour les français) était magnifique avec vue sur les monts enneigés. L'établissement a été rénové mais à quelques endroits les murs et les plafonds fendillent ou la peinture boursoufle. Ils devraient pouvoir corriger cela par un entretien continu.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Paloma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Everything exceeded expectations. This hotel has a very homey feel. Only downside is that there is no restaurant, but many places to eat nearby.
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Staff was very friendly and even after checking out. They let you keep you luggage in a storage area in case you have a later flight. Very recommended.
Stayed 2 nights in May 2019
Verified review

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All great, the place is really nice, the only small issue detected- no hot water during two days.
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nos gustó tanto, que repetimos

Las instalaciones están muy bien, situado en un buen barrio cerca de la plaza de armas, con restaurantes y bares, pero en una calle muy tranquila. Casa antigua bien restaurada y como todas, sin ascensor. Buenas vistas des de las terrazas. Exelente trato personal
Stayed 2 nights in Aug 2018
Verified review

10/10 Excellent

Idoia

Beautiful and friendly hotel

We spent a couple of days there and everything was perfect. We arrived early in the morning after spending the night on a bus and they offered hot drinks straight away. They prepared our room as soon as they could and we were allowed to check in earlier than expected so we could rest. Really nice touch on their side! The place is beautifully decorated with paintings and art and it feels like a high end hotel. Beds are very comfy, bathroom clean and shower powerful. Breakfast is good (they even go to the baker to get the delicious bread first thing in the morning before they sell them out). The location is good, in a quiet street, about 10 minutes walk from the main attractions. Great stay and highly recommended.
Stayed 2 nights in Aug 2018
Verified review

8/10 Good

Jocelyn

Bon hôtel

Hôtel situé un tout petit en dehors du centre-ville mais cela permet d’etre au calme et en quelques minutes à la plave des armes. Hôtel propre, eau chaude et petit-déjeuner correct
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Localização ótima, atendimento excelente, o que deixou a desejar foi a limpeza dos quartos.
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Ottima soluzione per visitare Arequipa. Posizione quasi centrale
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hôtel

Hôtel très propre et super service ! Un peu bruyant car les chambres donnent sur un patio intérieur et sont peu isolées, mais l hôtel est en général super
Stayed 1 night in Jul 2018
Verified review

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel close to the attractions

We had a lovely stay at El Portal de San Lazaro. It’s on a quiet street off the main road, and walkable to the Plaza and the attraction. Special mention to Israel the hotel manager, who gave us excellent restaurant recommendations and was a great host. Only issue we faced was that the hotel doesn’t have central heating, and nights were cold. They did give us extra blankets, though!
Stayed 2 nights in May 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely location, beautiful interior

Perfect location in the small and windy stone streets of Arequipa. Quick walk to main square and the park. Close to all top rated attractions in AQP. Staff is great and rooms are clean and nice. Good breakfast. Really lovely to be able to walk to all we wanted to see...
Stayed 1 night in Jan 2018
Verified review

10/10 Excellent

stefany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendado 100%

Es un hotel cálido, a 10 minutos de la plaza, cerca de todo son muy amables y atentos en todo momento. Sí lo recomiendo.
Stayed 2 nights in Nov 2017
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice hotel, great location, hard bed

The hotel is very charming. Nice staff, basic rooms but quiet, bed could be more comfy. Great location. Overall, good value. would come again.
Stayed 1 night in Oct 2017
Verified review

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, right there in historical Arequipa.

Excellent staff, nice and clean room. Staff went overboard to make me feel welcome and satisfied.
Stayed 1 night in Oct 2017
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great boutique hotel

Beautiful hotel with open architecture and multiple areas to sit and hang out outside with views of the three volcanoes. A steal at the price. 5 minute walk to the convent, 10 minute walk to the plaza de armas. Comfortable bed, plenty of hot water. Small room but with all the space outside the rooms did not mind this.
Stayed 3 nights in Aug 2017
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We've been in Peru for seven week and this wasn't the best place we s stayed. Wish we could have stayed longer than one night.
Stayed 1 night in Aug 2017
Verified review

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Knowledgeable staff. Luxurious feel. Detail of the hotel in keeping with the feel and history of the area. Close to great restaurants and shopping.
Verified review

8/10 Good

manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel ordenado en todo.

Muy buen hotel...lo recomiendo.
Verified review

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in central Arequipa

Really nice hotel, good location (walking distance to the plaza de Armas). You definitely get good value for the price. 24-hours reception and we could leave our luggage in the hotel while trekking in the Colca Canyon, which we really appreciated. The manager is very helpful as well if you'd like to get tips on trekking tours.
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ospitalità unica

Durante la nostra vacanza in Sud America, abbiamo soggiornato 3 notti in questo hotel. Abbiamo incontrato un'accoglienza e attenzione davvero unica da parte del proprietario e di tutto lo staff. Ottima anche la posizione (a due passi dal centro e da ottimi ristoranti), la pulizia e la colazione.