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Hotel Matelote

3.0 star property
3-star hotel in Historisch Centrum

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Photo gallery for Hotel Matelote

Courtyard
Deluxe Suite | In-room safe, desk, blackout drapes, free cribs/infant beds
Deluxe Suite | In-room safe, desk, blackout drapes, free cribs/infant beds
Front of property
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Haarstraat 11A, Antwerp, 2000
  • Place, Antwerp Market Square
    ‪3 min walk‬
  • Place, Cathedral of Our Lady
    ‪3 min walk‬
  • Place, Green Square
    ‪4 min walk‬
  • Airport, Antwerp (ANR-Antwerp Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, blackout drapes, free cribs/infant beds

Standard Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 161 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, blackout drapes, free cribs/infant beds

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, blackout drapes, free cribs/infant beds

Junior Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, desk, blackout drapes, free cribs/infant beds

Deluxe Suite

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Antwerp

Historisch Centrum stay.With a stay at this Historisch Centrum hotel, you'll be steps from Antwerp City Hall and Antwerp Market Square. Cathedral of Our Lady and National Maritime Museum are also within half a mile (1 km).

What's nearby

  • Antwerp City Hall - 3 min walk - 0.2 miles
  • Steen Castle - 3 min walk - 0.2 miles
  • Antwerp Market Square - 3 min walk - 0.2 miles
  • Cathedral of Our Lady - 3 min walk - 0.2 miles
  • Green Square - 4 min walk - 0.3 miles

Getting around

  • Antwerp Port House Tram Stop - 4 min drive
  • Antwerp-South Station - 5 min drive
  • Antwerp (ANR-Antwerp Intl.) - 21 min drive

Restaurants

  • ‪Clodette - ‬1 min walk
  • ‪Cafe Den Uilenspiegel - ‬2 min walk
  • ‪Arte - ‬2 min walk
  • ‪Café De Vuile Was - ‬1 min walk
  • ‪Falafel Tof - ‬1 min walk

About this property

Hotel Matelote

3-star hotel in Historisch Centrum
As a guest of Hotel Matelote, you'll find a terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Hotel Matelote also features concierge services, express check-in, and express check-out.

This 3-star Antwerp hotel is smoke free.

  • 10 guestrooms or units
  • Breakfast available (surcharge)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • No smoking on site
Hotel Matelote offers 10 air-conditioned accommodations with safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 14 per person

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • 5G smartphone data speed
  • Air conditioning
  • Desk
  • Heating
  • Safe
  • Smartphone
  • Unlimited smartphone data usage
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Saturday (7:30 AM - 8:00 PM) and Sunday - Sunday (7:30 AM - 8:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.39 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. 

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Hotel Matelote
Hotel Matelote Antwerp
Matelote
Matelote Antwerp
Matelote Hotel Antwerp
Hotel Matelote Hotel
Hotel Matelote Antwerp
Hotel Matelote Hotel Antwerp

Frequently asked questions

How close is Hotel Matelote to the airport?

Hotel Matelote is 6.1 mi (21-min drive) away from the Antwerp (ANR-Antwerp Intl.) airport, the closest popular airport to the property.

Does Hotel Matelote have an airport shuttle?

Airport shuttle services are not available at Hotel Matelote.

Does Hotel Matelote offer free breakfast?

Free breakfast isn’t provided at Hotel Matelote, but buffet breakfast is offered for a fee of EUR 14 per person. It's available every day from 8:00 AM to 11:00 AM.

Is there a casino at Hotel Matelote?

No, there is no casino at this hotel.

What time is check-in at Hotel Matelote?

Check-in start time: 3 PM; Check-in end time: 8:00 PM.

Is there free parking at Hotel Matelote?

Free parking is not available at this hotel.

Does Hotel Matelote have a pool?

Hotel Matelote does not have a pool.

Does Hotel Matelote have a spa?

There are no spa services available at this hotel.

How close is Hotel Matelote to downtown Antwerp?

Hotel Matelote is 0.1 mi away from Antwerp.

Hotel Matelote Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 120 out of 238 reviews
Rating 8 - Good. 83 out of 238 reviews
Rating 6 - Okay. 28 out of 238 reviews
Rating 4 - Poor. 7 out of 238 reviews
Rating 2 - Terrible. 0 out of 238 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant. friendly, comfortable, inexpensive.

This hotel is ideally situated near to the Grote Markt and Cathedral. It is in a handsome old building, which has a peaceful central courtyard for sitting in (to cool down in summer? - we were here in autumn, so didn't need it but it would be delightful were one to need a rest from sightseeing). The interior has been tastefully modernised. Because the building is listed, no lift has been installed (no problem for us, who are keen walkers). The owner/manager has lived in the district a long time, knows the city very well, and is willing to give friendly and reliable advice. Cooks an excellent boiled egg. Breakfast a pleasure. We were upgraded free of charge and our room - at the top under the eaves - was large and well-appointed. Thoroughly recommendable - a real enhancement to our stay. Should we return, we will definitely choose this hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful stay

Perfectly located on a street with no cars, so it was quiet and peaceful. The suite had a skylight so we could see the stars. Felt more like family than a guest there.
Stayed 2 nights in Sep 2025

10/10 Excellent

Barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Hotel Matelote. Erik was really friendly and knowledgeable about the area. Hotel is situated right by the cathedral and is central to everything.
Our room
Our room
Stayed 3 nights in Sep 2025

10/10 Excellent

Warren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ended up with a really spacious suite. Great staff and well located in the center of town, down a small alley (with restaurants etc down it.. a nice alley) and super walkable and close to public transport. Had a great time, just wish we could have stayed longer. There are only stairs in the building (no elevator) due to the historic nature of the building. and the stairs are steep and narrow in this area of the world, with a slight curvature to the base of the stairs in this building, so just be mindful if you have big clunky suitcases. Would totally stay again.
Stayed 1 night in Aug 2025

8/10 Good

Annina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was great and the owner was personable and helpful in guiding on our stay. We would stay there again
Stayed 1 night in Jun 2025

8/10 Good

Margaret

Liked: Staff & service

Quiet, central hotel

The hotel was very central and quiet and the staff very helpful and friendly. The breakfast was fresh but limited choice. The room was spacious with a comfortable bed but the decor needed refreshing, quite a few scratches on paintwork and the towels a little thin and scratchy.
Stayed 4 nights in May 2025

10/10 Excellent

Jaz

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff. Very central and convenient location.
Stayed 1 night in May 2025

10/10 Excellent

Fay, Bayfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maarten was there to check us in even though it was Sunday with a marathon running, making our arrival a challenge. Everything was great
Stayed 2 nights in Apr 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Carol

Traveled with group
Central location but quiet. Very helpful staff
Stayed 3 nights in Sep 2024

6/10 Okay

LOURDES

Liked: Cleanliness, staff & service
Location is great and you can walk to most of the downtown attractions, although we don't recommend walking from the train station (20-min walk through cobblestone streets rolling luggage). The hotel was clean and the staff was friendly. The room was quiet facing the courtyard, rather than the street. We didn't try the breakfast because there are lots of cafes around. The stair steps are very narrow and I got nervous going up/down with our suitcases. The A/C wasn't cool enough and the bed wasn't very comfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

AmirFarrokh

Stayed 2 nights in Jun 2024

10/10 Excellent

Kristie

Stayed 2 nights in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great quirky hotel with friendly staff

We received an upexpected upgrade to our booking to a larger room on the top floor of the hotel. This meant negotiating three flights of stairs but it was worth it for the extra room. Lots of nice touches including complimentary water and a small bottle of wine in the fridge. The quirky hotel was just what we wanted and there was a free coffee machine in the reception area where soothing classical music was always playing. The owner was very friendly and explained the building's history. The Matelote is in a great position, close to Het Steen, the Grote Markt and lots of Antwerp's shops, cafes and bars.
Stayed 3 nights in May 2024

10/10 Excellent

Kymm

Liked: Cleanliness, staff & service, property conditions & facilities
the location is perfect, the lack of an elevator compensated by the quaintness and care that is given by the staff is offset. We will definetely stay here again.
Stayed 2 nights in May 2024

10/10 Excellent

Ashley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got upgraded to suite room. Very unique , modern, and very spacious. The rooms we had were accessed by a small spiral staircase, which is ok by us but perhaps not ideal for person with mobility issue. Receptionist and Eric were very helpful giving recommendations. Few steps away from the center of Antwerp. Breakfast was good and unlimited coffee and tea during the day. Very recommend this hotel. Paid parking 4 min walking distance.
Stayed 1 night in May 2024

8/10 Good

kevin

Liked: Cleanliness, staff & service, room comfort
Fantastic location in a semi funky boutique hotel. Large comfortable room and huge bathroom. Good bed with nice linens. Friendly staff but aren’t there in the evening. You would need to call them. Very steep steps to rooms.
Stayed 2 nights in Apr 2024

10/10 Excellent

Tommi

Stayed 1 night in Mar 2024

10/10 Excellent

Caroline

Liked: Cleanliness, property conditions & facilities, room comfort
Great room, clean and superb bathroom, very hospitable
Stayed 4 nights in Mar 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Tatiana, New York

Stayed 2 nights in Jan 2024

10/10 Excellent

A.A.N.M.

Stayed 1 night in Dec 2023