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Hotel FRANQ

4.0 star property
4-star luxury hotel in Old Town

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Photo gallery for Hotel FRANQ

Exterior
Lobby sitting area
Interior entrance
2 restaurants, lunch served
Luxury Suite | 1 bedroom, minibar, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Parking available
  • 24/7 front desk
  • Room service

Explore the area

Map
Kipdorp 10-12, Antwerp, 2000
  • Green Square
    ‪5 min walk‬
  • Antwerp Market Square
    ‪6 min walk‬
  • Antwerp Zoo
    ‪16 min walk‬
  • Antwerp (ANR-Antwerp Intl.)
    ‪9 min drive‬

Room options

View all photos for Classic Room

Classic Room | 1 bedroom, minibar, in-room safe, desk

Classic Room

9.6 out of 10
Exceptional
(4 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Room (Small)

1 bedroom, minibar, in-room safe, desk

Classic Room (Small)

9.4 out of 10
Exceptional
(3 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Cosy Room

Cosy Room | 1 bedroom, minibar, in-room safe, desk

Cosy Room

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | 1 bedroom, minibar, in-room safe, desk

Family Room, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Luxury Suite

Luxury Suite | 1 bedroom, minibar, in-room safe, desk

Luxury Suite

  • 484 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, minibar, in-room safe, desk

Junior Suite

8.0 out of 10
Very good
(1 review)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Room

9.6 out of 10
Exceptional
(8 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Antwerp

Old Town stay.Within a 10-minute walk of this Old Town hotel, you'll find University of Antwerp and Farmers' Tower. Cathedral of Our Lady and Antwerp Market Square are also within half a mile (1 km).

What's nearby

  • Green Square - 5 min walk - 0.3 miles
  • Antwerp Market Square - 6 min walk - 0.4 miles
  • Museum Aan de Stroom - 11 min walk - 0.6 miles
  • Port of Antwerp - 15 min walk - 0.8 miles
  • Antwerp Zoo - 16 min walk - 0.9 miles

Getting around

  • Antwerp Port House Tram Stop - 5 min drive
  • Antwerp Central Station - 15 min walk
  • Antwerp (ANR-Antwerp Intl.) - 23 min drive

Restaurants

  • ‪Café De Zwaan - ‬1 min walk
  • ‪Thai By Sanito - ‬2 min walk
  • ‪Fiera Antwerp - ‬3 min walk
  • ‪Hotel FRANQ - ‬1 min walk
  • ‪Den Echo - ‬3 min walk

About this property

Hotel FRANQ

4-star luxury hotel in Old Town
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A fitness center, a library, and a terrace are also featured at the luxury Hotel FRANQ. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Antwerp hotel is smoke free.

  • 42 guestrooms or units
  • 2 dining venues
  • Meeting rooms
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel FRANQ offers 42 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Antwerp hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

Dutch, English, French

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  • Restaurant
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (EUR 34 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: EUR 28 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Gym
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 16 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Handrails in hallways (35 inches high)
  • Handrails in stairways (35 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Belgian license plates must register their vehicle with the city in advance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 28 per person
  • Airport shuttle fee: EUR 90 per room (one-way)
  • Covered self parking fee: EUR 34.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Hotel Franq Antwerp
Franq Antwerp
Franq
Hotel FRANQ Hotel
Hotel FRANQ Antwerp
Hotel FRANQ Hotel Antwerp

Frequently asked questions

How close is Hotel FRANQ to the airport?

Hotel FRANQ is 4 mi (23-min drive) away from the Antwerp (ANR-Antwerp Intl.) airport, the closest popular airport to the property.

Does Hotel FRANQ have an airport shuttle?

Hotel FRANQ offers an airport shuttle 24 hours a day, on request, for a charge of EUR 90 per room, one-way.

Does Hotel FRANQ offer free breakfast?

Free breakfast isn’t provided at Hotel FRANQ, but full breakfast is offered for a fee of EUR 28 per person. It's available every day from 7 AM to 10:00 AM.

Is there a casino at Hotel FRANQ?

No, there is no casino at this hotel.

What time is check-in at Hotel FRANQ?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM.

Is there free parking at Hotel FRANQ?

Free parking is not available at this hotel. Self parking is available for EUR 34.00 per night.

Does Hotel FRANQ have a pool?

Hotel FRANQ does not have a pool.

Does Hotel FRANQ have a restaurant?

Yes, there are 2 restaurants on site.

Does Hotel FRANQ have a spa?

There are no spa services available at this hotel.

How close is Hotel FRANQ to downtown Antwerp?

Hotel FRANQ is 0.4 mi away from Antwerp.

Hotel FRANQ Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 175 out of 259 reviews
Rating 8 - Good. 67 out of 259 reviews
Rating 6 - Okay. 15 out of 259 reviews
Rating 4 - Poor. 2 out of 259 reviews
Rating 2 - Terrible. 0 out of 259 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and location.
Stayed 1 night in Feb 2025

10/10 Excellent

Rachel

A lovely hotel. Centrally located and I had a nice big room.
Stayed 5 nights in Mar 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Liked this hotel and would stay there again. However next time we would pay a little extra and opt for a bigger room than we had on this stay. We were there for 4 nights , and the room we had was probably only suitable for a 1 or 2 night stay.
Stayed 4 nights in Feb 2025

10/10 Excellent

Gillian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Stayed 3 nights in Dec 2024

6/10 Okay

Shahrooz

Traveled with group
Liked: Room comfort
Disliked: Property conditions & facilities

Fine

Nice hotel and good locations. Friendly staff and nice breakfast. But the condition of the rooms and corridors was outdated and needing maintenance.
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant hotel with great staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort

Fantastic Hotel

Very good hotel, short walk to the old town and not too far from the train station The hotel staff are fantastic and very obliging We would recommend this hotel to anyone looking for a luxury stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Donna, Laredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so happy that I chose Hotel FRANQ for my last stop in Belgium - at the end of a trip when you start to get a little bit tired. The staff was remarkable, going above and beyond in every way. The room was spacious and comfy - the right amount of luxury without being stuffy. And, as a treat I had dinner one night at their Michelin starred Restaurant FRANQ and the food and the staff were amazing. I loved this place and would choose it again if I were to visit Antwerp again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Liliane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Eddie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel with high quality services and decor. I look forward to future visits.
Stayed 2 nights in Jul 2024

8/10 Good

Alyson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel but disappointed with broken shower

My mum and I stayed for 3 nights, the hotel is gorgeous, great location and the staff are really friendly. I would have given 5 stars, however, we were disappointed that our shower was broken during our stay and wouldn't drain properly. On reporting, an engineer came on the second night, but was even worse. We were not offered any form of compensation for this.
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect place to stay in Antwerp. It’s located centrally - close to the train station, historic town square including the church designed by Ruben, and is walkable to local hangouts and shopping areas. The hotel has a cool history being a former bank and the staff are knowledgeable about this history and the area.
Stayed 1 night in Jun 2024

10/10 Excellent

Ginger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing time at this hotel the staff was awesome and extremely helpful. I would definitely stay at this property again and recommend it to friends and family.
Stayed 2 nights in Jun 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Well located. EXCELLENT restaurant.
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Traveled with family
Liked: Property conditions & facilities, room comfort

Excellent hotel in a great location

Lovely hotel stay in Antwerp with the family. The staff are exceptional and the stay was very comfortable and pleasant. A great location just a couple blocks from the old town and a few blocks to the Diamond district. Make sure to ask the front desk for any recommendations you need as all their suggestions were great. We would definitely stay here again and recommend it highly.
Stayed 2 nights in Mar 2024

10/10 Excellent

Patanjali

Stayed 2 nights in Mar 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional stay!

Everything was marvelous from the glass of Prosecco at checkin to the impeccable service to the very last minute. Cannot say enough about the solicitude of the staff.
Stayed 3 nights in Mar 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and restaurant were lovely. Great location. Staff friendly and helpful. Would stay here again!
Stayed 2 nights in Dec 2023

10/10 Excellent

Emile

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff was very friendly and helpful. My biggest problem with this hotel is the bed. The bed was awful. Waking up on vacation sore and uncomfortable isn't ideal. The breakfast was wonderful as was the staff on duty for the breakfast.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, clean and great location

Weekend stay, our room faced the courtyard and was very quiet & comfortable. Hotel is well located within walking distance to old town & the port. We walked from the train station to the hotel and it was okay distance if you don’t have a lot of luggage but a taxi may be a better choice
Stayed 2 nights in Nov 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel - very well appointed and well staffed. Rooms were a good size for Europe and beds very comfortable with nice linens. Especially loved the welcome glass of Prosecco during check in! Great stay and beautiful area!
Stayed 2 nights in Nov 2023