2/10 Terrible
David Oliver, Rhododendron
Jun 24, 2025
Liked: Cleanliness
Disliked: Amenities
I needed to book a quick overnight stay to park my car and get some sleep on my way from Malaga to the Sierra Nevada. On the day I’m supposed to arrive, I get a message telling me that the reception closes at 10. Although I managed to get them to hide a key for me, they didn’t tell me anything about the parking. There was a sign at reception saying hotel parking available for a fee and there was what appeared to be parking places out front. When I get into the room, there’s only one pillow(I need two to sleep). I can’t call down to get another pillow because nobody is there. It didn’t really matter because the AC in the room was either full on or completely off so I had to stay awake all night turning it on and off every 30 minutes (again I couldn’t call down or ask for another room because nobody was there). A couple of hours later I’m roused by the desk clerk knocking on my door and telling me that the police are outside, giving me a ticket. Then she sends me down the road to where I can park my car. When I get there, there’s no signage for hotel parking or anything. It’s a 10 minute walk back to the hotel. Only when I complain that hotel parking was advertised and now I have to carry my luggage 10 minutes down the street, does she tell me that there’s actually hotel parking a three minute walk away around the corner. I still don’t know why she didn’t send me to hotel parking, but a three minute walk is not what I consider “Hotel parking” either.
David Oliver
Stayed 1 night in Jun 2025
