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Zafiro Palace Andratx

5.0 star property
Family-friendly 5-star hotel near Port d'Andratx

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Photo gallery for Zafiro Palace Andratx

Indoor pool, outdoor pool, pool umbrellas, sun loungers
2 bars/lounges, swim-up bar
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Gym
  • Breakfast available
  • Parking included

Explore the area

Map
Cromlec, 3, Andraitx, Balearic Islands, 07160
  • Playa Camp de Mar
    ‪11 min walk‬
  • Port d'Andratx
    ‪8 min drive‬
  • Santa Ponsa Beach
    ‪17 min drive‬
  • Palma de Mallorca (PMI)
    ‪38 min drive‬

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About the neighborhood

Camp de Mar

Close to the beach.You'll find Playa Camp de Mar and Golf de Andratx within a 15-minute walk of this Andraitx hotel. Cala Fornells Beach and Playa de Palmira are also within 2 miles (3 km).

What's nearby

  • Playa Camp de Mar - 11 min walk - 0.6 miles
  • Tennis Academy Mallorca - 7 min drive - 4.0 miles
  • Port d'Andratx - 8 min drive - 3.6 miles
  • Cala Fornells Beach - 10 min drive - 2.2 miles
  • Santa Ponsa Beach - 17 min drive - 7.1 miles

Getting around

  • Palma de Mallorca Son Fuster Station - 24 min drive
  • Palma de Mallorca Airport (PMI) - 38 min drive

Restaurants

  • ‪La Illeta - ‬14 min walk
  • ‪Waikiki - ‬7 min drive
  • ‪Beach Club - ‬6 min drive
  • ‪Flor de Sal - ‬19 min walk
  • ‪Casa Enrique - ‬5 min drive

About this property

Zafiro Palace Andratx

Family-friendly 5-star hotel near Port d'Andratx
Some rates at Zafiro Palace Andratx are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Zafiro Palace Andratx offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. WiFi is free in public spaces.

A fitness center, a sauna, and spa services are also featured at the luxury Zafiro Palace Andratx. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Andraitx hotel.

  • 307 guestrooms or units
  • 4 dining venues
  • 2 bars or lounges
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Swim-up bar
Zafiro Palace Andratx offers 307 air-conditioned accommodations with minibars and espresso makers. Rooms open to furnished balconies or patios. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Andraitx hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The onsite spa has 2 treatment rooms including rooms for couples. Services include massages.

Languages

English, German, Spanish

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 20 per person
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Zafiro Palace Andratx Hotel
Zafiro Palace Andratx Andraitx
Zafiro Palace Andratx Hotel Andraitx

Frequently asked questions

How close is Zafiro Palace Andratx to the airport?

Zafiro Palace Andratx is 24.2 mi (38-min drive) away from the Palma de Mallorca Airport (PMI) airport, the closest popular airport to the property.

Does Zafiro Palace Andratx have an airport shuttle?

Airport shuttle services are not available at Zafiro Palace Andratx.

How close is Zafiro Palace Andratx to the beach?

This hotel is a short 11-minute walk from Playa Camp de Mar and 7.1 mi (17-min drive) from Santa Ponsa Beach. Don't forget your sunscreen!

Does Zafiro Palace Andratx offer free breakfast?

Free breakfast isn’t provided at Zafiro Palace Andratx, but buffet breakfast is offered for a fee of EUR 20 per person. It's available every day from 8:00 AM to 10:30 AM.

Is there a casino at Zafiro Palace Andratx?

No, there is no casino at this hotel, but Mallorca Casino (18-min drive) is nearby.

What time is check-in at Zafiro Palace Andratx?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Zafiro Palace Andratx?

This hotel offers free self parking.

Does Zafiro Palace Andratx have a pool?

Zafiro Palace Andratx features an indoor pool and an outdoor pool.

Does Zafiro Palace Andratx have a restaurant?

Yes, there are 4 restaurants on site.

Does Zafiro Palace Andratx have a spa?

This hotel has a spa, which features massages.

How close is Zafiro Palace Andratx to downtown Andraitx?

Zafiro Palace Andratx is 0.2 mi away from Camp de Mar.

Zafiro Palace Andratx Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 16 out of 28 reviews
Rating 8 - Good. 6 out of 28 reviews
Rating 6 - Okay. 2 out of 28 reviews
Rating 4 - Poor. 3 out of 28 reviews
Rating 2 - Terrible. 1 out of 28 reviews

9.0/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Lauren

Traveled with family
Liked: Cleanliness, staff & service

Not worth the money

Rooms were nice but very disappointing food Pools close early (before 7pm) Some wear and tear around hotel already Did not feel like 5star quality Too expensive for what it is
Stayed 6 nights in Sep 2023

6/10 Okay

Linda

Traveled with partner
Disliked: Cleanliness, staff & service
There was a strong stench of raw sewage in our room which was coming through the air conditioning. This was sickening & resulted in us having to turn it off.At breakfast I asked for earl grey tea & was told they don’t have it. I told the waitress that we do actually have it in our room. But she still claimed they don’t have it. The fact that they did have it on site begs the question why the waitress couldn’t provide it for me?
Stayed 3 nights in Sep 2023

8/10 Good

Richard G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2023

2/10 Terrible

john michael

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
After finding out there had been a break in in my room. I was not moved and spent the rest of my stay in an unsafe room. Management did nothing to resolve the matter and have done nothing since. It was quiet during my stay and could have moved rooms easily. I have no idea why they were reluctant to move me but I almost checked out but my wife convinced me otherwise that the hotel would do the right thing. On this case they didn’t and they fell very short of the mark of what is expected of a 5 start resort…

10/10 Excellent

Daniel

Traveled with family
Liked: Amenities
Amazing hotel. We’ll be back!
Stayed 3 nights in Aug 2023

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Fiona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first visit, very impressed. Will definitely be returning.
Stayed 5 nights in Aug 2022

10/10 Excellent

Martin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A massive thanks to all the team, they were so welcoming an amazing family holiday and we are already booking our return.
Stayed 8 nights in Jul 2022

10/10 Excellent

Darren

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will return

Very clean and tidy.
Stayed 4 nights in Sep 2021

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost 5 Star, Wonderful Holiday For A Couple

Our stay at Zafiro palace was wonderful - ALMOST perfect, but not quite. Here's the rundown: We stayed in September when it was much more quiet than the Summer months, and likely made a huge difference in our stay. As a couple, it was lovely, quiet, and we had no trouble getting whatever daybeds we wanted. However in the Summer this might be very different with families running around and the hotel much busier. Service was excellent throughout our stay. It seems that most of the growing pains have been taken care of; the staff was always accomodating. Our only issue was that it rained one night and it dumped mud in our private pool. It took an entire day to get somebody to clean it, and presents a problem to many of the rooms with pools. We rented a car so no issue with taxis, etc. at night. I'd recommend just getting a car if you are staying in the summer so you don't have to deal with waiting for taxis with 50 other guests. The breakfast buffett was wonderful everyday. Huge selection, fresh, and delicious. Seating on the patio overlooking the water was perfect every morning. The views and rooms are INCREDIBLE from the hotel. The skypool is unparalleled and an amazing place to relax, have a drink, and spend the day. However - not all room blocks are created equally. There are certain blocks that have a golf course or parking lot view, no ocean view. You will likely be very dissapointed if you get placed in these blocks, so call ahead and ask for the best room blocks!!
Stayed 4 nights in Sep 2021

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

we stayed there three weeks ago and it was such an amazing hotel that we returned last week with our family. the rooms were clean spacious and elegant and the hot tub was a bonus that we were not expecting. The pool areas were beautiful and we felt thoroughly spoilt byt the kindness and attentiveness of the staff
Stayed 7 nights in Aug 2021

10/10 Excellent

V

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

It was absolutely amazing one of the best hotels I have stayed in. Immaculate and the staff could not do enough for us
Stayed 3 nights in Aug 2021

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel

After reading some reviews we were nervous but we haven’t experienced anything bad in the stay at Zafiro. All staff could be more helpful and courteous. Food excellent. We had swim up room which was amazing. It was my birthday while visiting the property and I had a lovely surprise in the restaurant with a bottle of cava and a birthday cake. The only thing is if you want things to do this is not the area but it’s only 7 euros to Andratx where you have lots of restaurants.
Stayed 3 nights in Jul 2021

4/10 Poor

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service

Poor for 5-star

The hotel was lovely however the standard and service was not reflective of a 5-star hotel. Curtains were hanging off in bedroom, staff clueless when asked any questions or for advice, could not get a spa app and when we did they were drilling in the room next door throughout. Bottles in the room were metal capped (no bottle opener provided) towels in room not refreshed for 2/3 days. Lifts broken throughout stay (with baby and pram) minibar not stocked according to minibar menu.
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2023

8/10 Good

Claus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekt

Stayed 6 nights in May 2023

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

6/10 Okay

Michael

Liked: Property conditions & facilities, room comfort

Zu groß, Zuviel Lärm

Zu groß, zu viele Familien mit kleinen Kindern, gegenüber Gebäude 1 lärmt die Klimaanlage des anderen Hotels und lässt einem das Wort nicht verstehen. Haben dann ein anderes Zimmer bekommen, das fein wir. Außerdem kann man als Mann mit 182 cm in keinem Pool schwimmen, da keiner tiefer als 110 cm ist.
Stayed 7 nights in Apr 2022

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

10/10 Excellent

nikolai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2021

10/10 Excellent

Natasja

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goede service, al onze speciale verzoeken werden hoffelijk in behandeling genomen. Prachtige mooie rustige locatie. Mooi strandje in de buurt (2 mins loopafstand). Mooie kamer met pool, adembenemende uitzicht.
Stayed 3 nights in Sep 2021

10/10 Excellent

Johan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star!

A great stay. A 5 star experience!
Stayed 1 night in Sep 2021

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5****** de los de verdad

El hotel tiene una ubicación perfecta en CAMP DE MAR - Andratx a 5 min andando de una de las mejores playas de Mallorca y para cenar a 5 min en coche de porte Andratx y 10 min en coche de Pueeto Portal. En un entorno maravilloso con vistas al mar y en la sierra de tramuntana. Hotel nuevo con instalaciones maravillosas y un equipo deseando agradarte. Más no se puede pedir … mención especial a los bajos con Jacuzi en la terraza y piscina privada. En una palabra Espectacular
Stayed 6 nights in Aug 2021

10/10 Excellent

karin

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2021