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The Star and Garter

3.0 star property
3-star Georgian hotel with free WiFi

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Photo gallery for The Star and Garter

Terrace/patio
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Breakfast area
Double Room | Living area | Flat-screen TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
2 High street, Andover, England, SP10 1PB
  • Andover Museum and Museum of the Iron Age
    ‪6 min walk‬
  • Finkley Down Farm
    ‪3 min drive‬
  • Thruxton Motorsport Centre
    ‪9 min drive‬
  • Southampton (SOU)
    ‪34 min drive‬

Room options

View all photos for Twin Room

Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room | Living area | Flat-screen TV

Double Room

7.8 out of 10
Good
(12 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Budget Double Room

Budget Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Budget Double Room

8.4 out of 10
Very good
(5 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Andover

In Andover .Within a 10-minute walk of the hotel, you'll find River Test and Andover Museum and Museum of the Iron Age. Also, Finkley Down Farm is within 3 miles (5 km) and Hawk Conservancy Trust is within 6 miles (10 km).

What's nearby

  • Andover Museum and Museum of the Iron Age - 6 min walk - 0.4 miles
  • Finkley Down Farm - 3 min drive - 1.9 miles
  • Hawk Conservancy Trust - 6 min drive - 4.4 miles
  • Thruxton Motorsport Centre - 9 min drive - 7.0 miles
  • Highclere Castle - 23 min drive - 16.1 miles

Getting around

  • Andover Station - 16 min walk
  • Southampton (SOU) - 38 min drive

Restaurants

  • ‪Station Hotel - ‬4 min walk
  • ‪The John Russell Fox - ‬1 min walk
  • ‪The Town Mills - ‬3 min walk
  • ‪Southampton Arms - ‬3 min walk
  • ‪Costa Coffee - ‬2 min walk

About this property

The Star and Garter

3-star Georgian hotel with free WiFi
The Star and Garter offers its guests a terrace and a garden. WiFi is free in public spaces. Free self parking is available.
  • 37 guestrooms or units
  • 2 levels
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
The Star and Garter offers 37 accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English

Similar properties

Exterior

Best Western Andover Hotel

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
3.6 out of 5, Good, 441 reviews
$79 nightly
The price is $95
Jul 4 - Jul 5
Total includes taxes and fees
Best Western Andover Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Saturday (9:00 AM - 10:00 PM) and Sunday - Sunday (9:00 AM - 3:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property is also known as

Star Garter Hotel Andover
The Star and Garter Hotel
The Star and Garter Andover
The Star and Garter Hotel Andover

Frequently asked questions

How close is The Star and Garter to the airport?

The Star and Garter is 28.3 mi (38-min drive) away from the Southampton (SOU) airport, the closest popular airport to the property.

Does The Star and Garter have an airport shuttle?

Airport shuttle services are not available at The Star and Garter.

Does The Star and Garter offer free breakfast?

The Star and Garter does not offer free breakfast. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 8:00 AM to 11:00 AM.

Is there a casino at The Star and Garter?

No, there is no casino at this hotel.

What time is check-in at The Star and Garter?

Check-in start time: 3 PM; Check-in end time: 10:00 PM.

Is there free parking at The Star and Garter?

This hotel offers free self parking.

Does The Star and Garter have a pool?

The Star and Garter does not have a pool.

Does The Star and Garter have a spa?

There are no spa services available at this hotel.

How close is The Star and Garter to downtown Andover?

The Star and Garter is 0.6 mi away from Andover.

The Star and Garter Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 206 out of 379 reviews
Rating 8 - Good. 125 out of 379 reviews
Rating 6 - Okay. 31 out of 379 reviews
Rating 4 - Poor. 8 out of 379 reviews
Rating 2 - Terrible. 9 out of 379 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After we found parking, we checked in- it was easy. The receptionist was friendly. The hotel location is good - in the pretty town centre with good amenities very close by. Room was comfy, basic but had everthing we needed for our 1 night stop over. We slept well but scratching above woke us a few times. (There were visible rats about the area).
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

2/10 Terrible

aaron

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a hotel!

Awful, not really a hotel just a series of cramped, shabby rooms around a public car park, with the backs of restaurants including bins for scenery. Handmade note in bathroom tells you to run hot tap for a bit to draw water through...10 minutes later i had warm water. No restaurant in hotel, asked at reception where in the area was nice to eat and the response of Wetherspoons from reception tells you everything about this hotel. I travel and use a lot of hotels for work and the standard of this hotel was not reflected in the price...for £90 a night ive stayed in much nicer hotels in the same area. Definitely not going back.
Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Woodstar

Booking in was easy & our room was available and we got access straight away , all the staff were welcoming & friendly . Our room was lovely & comfortable & the breakfast was excellent, would definitely stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Jenni

Stayed 1 night in Feb 2025

10/10 Excellent

Yu Yun

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited our friends living in Andover. The hotel is pretty nice. Good location. Good food breakfast. I like our stay. Only issue is the hot water system I don’t know how to make the temperature right in shower…
Stayed 1 night in Jan 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room, average but plentiful breakfast.

We had a very nicely renovated large room on the second floor of the main building, looking out onto the pedestrian High Street. A little noise from the party-goers, but got to sleep fine. Buffet breakfast was plentiful but nothing special, ie bacon overdone, cheap sausages and weak filtered coffee but nice croissant and pastries.
Stayed 1 night in Dec 2024

6/10 Okay

Sean

Stayed 1 night in Nov 2024

6/10 Okay

Harold

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Trevor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice: reception staff were friendly; room was clean; bed was comfy Not nice: the shower didn't work (alleged recent repair was botched/flow control not properly attached); breakfast staff were invisible; and breakfast (12 GBP) was missing endless things; TV mounted so high on the wall it was unusable.
Stayed 1 night in Nov 2024

4/10 Poor

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and very good value for money.

Have stayed at this hotel many times. Staff are always friendly and helpful. Rooms always warm and clean. Always get a good nights sleep in a comfy bed.
Stayed 1 night in Nov 2024

8/10 Good

Gavin

Stayed 1 night in Nov 2024

10/10 Excellent

Neil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Janda

Liked: Cleanliness, staff & service, property conditions & facilities
Very central, close to transport, quit and good value.
Stayed 6 nights in Oct 2024

8/10 Good

Douglas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Competent

Basic but very clean and comfy enough. Need better/more pillows though. Good location in the heart of Andover. Nice friendly staff. Would stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jason

Stayed 1 night in Jun 2024

10/10 Excellent

Neil

Stayed 1 night in Sep 2024

8/10 Good

Neil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Darryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean excellent parking and very convenient for a night out in town
Stayed 1 night in Sep 2024

2/10 Terrible

Jenni

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Tired!

The club next door closed approximately 2am, there was noise until 3am. The room we were staying in should not be occupied at weekends!!! It faced the sound system and It was awful. I then had to drive 130 miles with no sleep, it was not only dangerous, I paid £84 for the privilege! I have stayed at this hotel loads of times but never in that room! It is a lovely hotel, but they should think about their customers more.
Stayed 1 night in Oct 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with clean rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

Russell

Stayed 1 night in Jul 2024