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4.0 out of 5

"I t was true to form with the Disney excellence. Nice pool and food/drink options. Very efficient elevator system. " More

By a verified traveler on Mon 27 Jan 2020

Hotel Description

Family-friendly 3.5-star hotel near Disney California Adventure® Park

Close to airport

Within a 10-minute walk of this Anaheim Resort hotel, you'll find Downtown Disney® District and Disney California Adventure® Park. Also, Disneyland® is within half a mile (1 km) and Anaheim Convention Center is within 2 miles (3 km).

Family-friendly fun

This hotel features a restaurant, an outdoor pool, and a poolside bar. There's fun for all ages with a children's pool and an arcade/game room, and supervised childcare is an added bonus. Enjoy the fitness center and perks like free WiFi.

In-room dining

Offering conveniences like sitting areas and coffee/tea makers, the 489 guestrooms also have room service and TVs. Free weekday newspapers, free local calls, and hair dryers are also available.

Standard, City View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Limited Time Offer Rate

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard Wheelchair Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard View - Hearing Accessible

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Premium Room (Upper Level Theme Park View)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Disney's Paradise Pier Hotel-On Disneyland® Resort Property ratings based on 8 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Disney's Paradise Pier Hotel-On Disneyland® Resort Property

Everyone (6) Family (2)
5 out of 5
I t was true to form with the Disney excellence. Nice pool and food/drink options. Very efficient elevator system.

Posted by on Jan 27, 2020

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5 out of 5

Posted by on Jan 18, 2020

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4 out of 5

Posted by on Jun 28, 2019

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5 out of 5

Posted by on Mar 15, 2019

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Comment from Hotel Management

Mar 15, 2019 by Demosthenes

Thank you for being our Guest at Disney's Paradise Pier Hotel, and for taking the time to rate your experience. We truly appreciate it. We hope you will have the opportunity to stay with us again soon.

5 out of 5

Great winter getaway

Beach theme hotel washed away my winter blues. Hotel staff was attentive, friendly, and helpful. Loved the complimentary water daily.

Posted by , from Elk, Wa on Feb 21, 2018

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1 out of 5

Close to downtown Disney but lacking disney magic

First of all we booked a king size bed with a tub for my husband and I. Once we walked into our room there was a double queen bed with a handicap shower. When asked to move rooms they said there were none available and tried to blame travelocity for the error. After the staff called travelocity it was confirmed that the error was on the resorts end not travelocity. We told the front desk we wanted our money back and would be happy to go down the street and book a different hotel. They insisted we stay and gave us a credit of $70 for there buffet and 2 fast passes for one of the parks. We decided to hit the buffet which had a very limited selecton of food and desert. The bill was $79 for two people and they also added a gratuidty for our server of $9 even tho we served ourselves. The room needed serious updating. The shower head was falling off of the wall and if you are taller than 5ft it makes it awkard to stand under the running water. The elevator system is a joke and less than 10 people fit in it. The hotel however did compensate us for our awful experience as they did refund us $150 for the inconvenience as well as the compted meals, parking and fast passes. After doing some yelp research the other disney hotels sound like a rip off too so we won't be staying at any of them. There are plenty of reasonable hotels in the area for half the price. Don't waste your hard earned money on a let down like this hotel.

Posted by , from Central coast, CA on May 22, 2017

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4 out of 5

Great being walking distance from the parks!

Pros: See above.
Cons: Elevator capacity.
We flew into SNA/John Wayne, shuttled easily to hotel and had easy walks into the parks. Hotel was nice (hopefully for near $300/nt./room). Elevator was usually a 10+ minute wait, mornings and evenings. Easy morning snack in lobby was nice, before launching out for the day. Staff (one desk person) was great help converting a prepaid 2 day, 1 park each to a 3 day park hooper ticket with no problems. They tried to place us near our friends room (witout us asking).

Posted by , from San Jose, CA on Sep 16, 2016

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3 out of 5

Reviewed for Thanksgiving weekend trip.

Pros: Very Clean
Cons: Customer Services, Customer should always comes first.
Location: None
Very disappointed, Clerk at the front desk would not go out of their way to help you. They either answer Yes or No, but no explanations. Checking out was terrible, manager was busy shooting the breeze, talking with the clerks and laughing instead of helping the customer. Very different customer services than The California Disneyland Hotel, which they are professional and outstanding customer services. I would never expected this from Disneyland hotels.

Posted by , from Oceanside, Ca on Nov 30, 2015

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About the Disney's Paradise Pier Hotel-On Disneyland® Resort Property

Location 1717 S Disneyland Dr, Anaheim, CA 92802

Renovations + Closures

This property is closed from March 16 2020 to September 30 2020 (dates subject to change).

Property Features

Disney's Paradise Pier Hotel-On Disneyland® Resort Property offers its guests an outdoor pool, a children's pool, a spa tub, and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An arcade/game room, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Disney's Paradise Pier Hotel-On Disneyland® Resort Property. For a fee, parking is available. This 3.5-star Anaheim hotel is smoke free.

  • 489 guestrooms or units
  • 15 levels
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Game room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: John Wayne Airport (SNA) (20.9 km / 13 mi)
  • Train station: Anaheim Regional Transportation Intermodal Center (7.6 km / 4.7 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Disney's Paradise Pier Hotel-On Disneyland® Resort Property offers 489 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.

  • Sitting area
  • In-room dining (limited hours)
  • Television
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 11:30 AM.

Disney's Paradise Pier Hotel-On Disneyland® Resort Property has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 30 per person (approximately)
  • Self parking fee: USD 20 per night
  • Valet parking fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Disney's Paradise Pier Hotel On Disneyland® Resort Property
  • Disney's Paradise Pier Hotel On Disneyland Resort Property
  • Disney's Paradise Pier Disneyland Resort Property
  • Disney's Paradise Pier Disneyland Resort Property Anaheim
  • Disney's Paradise Pier Hotel Disneyland Resort Property Anaheim
  • Disney's Paradise Pier Hotel-On Resort Property
  • Disney's Paradise Pier Hotel-On Disneyland® Resort Property
  • Disney's Paradise Pier Hotel-On Disneyland® Property
  • Disney's Paradise Pier Hotel-On Disneyland® Property Anaheim
  • Disney's Paradise Pier Hotel-On Disneyland® Property

You should know

  • Pool access available from 9 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.