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The Ritz-Carlton, Almaty

5.0 star property
5-star luxury hotel near National Museum of Kazakhstan, connected to a shopping center

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Photo gallery for The Ritz-Carlton, Almaty

Meeting facility
Creator video
Reception
Banquet hall
2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking available
  • Pet friendly
  • Bar
  • Gym
  • Breakfast available

Explore the area

View in a map
Esentai Tower, 77/7 Al Farabi Avenue, Almaty, 050040
  • Place, National Museum of Kazakhstan
    ‪3 min drive‬
  • Place, Presidential Palace
    ‪3 min drive‬
  • Place, Almaty Central Stadium
    ‪3 min drive‬
  • Airport, Almaty (ALA-Almaty Intl.)
    ‪21 min drive‬

Room options

View all photos for Club Room, 1 King Bed, Mountain View

Frette Italian sheets, premium bedding, minibar, in-room safe

Club Room, 1 King Bed, Mountain View

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom

Grand Suite, 1 Bedroom | Living room | 55-inch LED TV with digital channels, DVD player, iPod dock

Grand Suite, 1 Bedroom

  • 1238 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, City View

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, City View

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Mountain View

Executive Suite, 1 Bedroom, Mountain View | Living room | 55-inch LED TV with digital channels, DVD player, iPod dock

Executive Suite, 1 Bedroom, Mountain View

  • 861 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Elite Room, 1 King Bed, Corner (View)

Elite Room, 1 King Bed, Corner (View) | Frette Italian sheets, premium bedding, minibar, in-room safe

Elite Room, 1 King Bed, Corner (View)

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Mountain View

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Mountain View

Frette Italian sheets, premium bedding, minibar, in-room safe

Club Room, 2 Double Beds, Mountain View

  • 431 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Mountain View

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Mountain View

  • 431 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | Living room | 55-inch LED TV with digital channels, DVD player, iPod dock

Junior Suite, 1 King Bed, City View

  • 678 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Elite Room, 2 Double Beds, Corner

Frette Italian sheets, premium bedding, minibar, in-room safe

Elite Room, 2 Double Beds, Corner

  • 498 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Frette Italian sheets, premium bedding, minibar, in-room safe

Suite, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Almaty

City center stay.Your stay at this Bostandyk District hotel places you within 3 miles (5 km) of National Museum of Kazakhstan and Almaty Central Stadium. Also, Almaty Opera House is within 3 miles (5 km) and Zenkov Cathedral is within 6 miles (10 km).

What's nearby

  • National Museum of Kazakhstan - 3 min drive - 1.7 miles
  • Presidential Palace - 3 min drive - 1.7 miles
  • Almaty Central Stadium - 3 min drive - 1.9 miles
  • Kazakhstan Museum of Arts - 3 min drive - 2.2 miles
  • Atakent Expo - 6 min drive - 1.9 miles

Getting around

  • Almaly - 13 min drive
  • Almaty Station - 21 min drive
  • Almaty (ALA-Almaty Intl.) - 32 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Tör - ‬6 min walk
  • ‪J.Z. Peking Duck - ‬15 min walk
  • ‪Coffee Varka - ‬11 min walk
  • ‪Sky Lobby Bar & Lounge - ‬5 min walk

About this property

The Ritz-Carlton, Almaty

5-star luxury hotel near National Museum of Kazakhstan, connected to a shopping center
The Ritz-Carlton, Almaty offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 10330 square feet (960 square meters) and includes a conference center. A 24-hour fitness center, a library, and a terrace are also featured at the luxury The Ritz-Carlton, Almaty. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Almaty hotel is smoke free.

  • 1 building
  • 145 guestrooms or units
  • 38 levels
  • 2 dining venues
  • Meeting rooms
  • 10330 sq ft of conference space
  • 960 sq m of conference space
  • Built in 2013
  • Deli
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
The Ritz-Carlton, Almaty offers 145 air-conditioned accommodations with iPod docking stations and DVD players. Accommodations offer separate sitting areas. Beds feature Frette Italian sheets and premium bedding. 55-inch LED televisions come with premium digital channels and pay movies. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Almaty hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Exterior
InterContinental Almaty by IHG
  • Pool
  • Spa
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, 99 reviews
$234 nightly
The price is $272
Jan 4 - Jan 5, 2026
Total with taxes and fees
InterContinental Almaty by IHG

Property amenities

Family friendly

  • DVD player
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (KZT 5,000 per stay)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; KZT 24,400 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Shopping mall
  • Ski passes
  • Ski storage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Grab bar near toilet (33 inches high)
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 55-inch LED TV with premium digital channels
  • DVD player
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heated floor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: KZT 50400 per pet (varies based on length of stay)
  • Weight limit: 22 lbs per pet
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KZT 19200.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately KZT 24400 per person
  • Valet parking fee: KZT 5000 per stay
  • Pet fee: KZT 50400 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 19200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Almaty Ritz-carlton
Ritz-carlton Almaty
Ritz-carlton Hotel Almaty
Ritz-Carlton Almaty Hotel
The Ritz carlton Almaty
The Ritz-Carlton, Almaty Hotel
The Ritz-Carlton, Almaty Almaty
The Ritz-Carlton, Almaty Hotel Almaty

Frequently asked questions

How close is The Ritz-Carlton, Almaty to the airport?

The Ritz-Carlton, Almaty is 13.2 mi (32-min drive) away from the Almaty (ALA-Almaty Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at The Ritz-Carlton, Almaty?

As of Dec 5, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Almaty on Dec 20, 2025 start from $487.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Ritz-Carlton, Almaty have an airport shuttle?

Airport shuttle services are not available at The Ritz-Carlton, Almaty.

Does The Ritz-Carlton, Almaty offer free breakfast?

Free breakfast isn’t provided at The Ritz-Carlton, Almaty, but full breakfast is offered for a fee of KZT 24400 per person. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at The Ritz-Carlton, Almaty?

No, there is no casino at this hotel, but Casino Zodiak (7-min drive) is nearby.

What time is check-in at The Ritz-Carlton, Almaty?

Check-in start time: 3 PM; Check-in end time: 11:30 PM. A fee applies for early check-in.

Is there free parking at The Ritz-Carlton, Almaty?

This hotel offers free self parking. Valet parking is available for KZT 5000 per stay.

Does The Ritz-Carlton, Almaty have a pool?

The Ritz-Carlton, Almaty features an indoor pool.

Does The Ritz-Carlton, Almaty have a restaurant?

There are 2 onsite restaurants, offering options like Mediterranean cuisine, happy hour, and light fare.

Does The Ritz-Carlton, Almaty have a spa?

This hotel has a spa, which features mani/pedis, hydrotherapy, and massages.

How close is The Ritz-Carlton, Almaty to downtown Almaty?

The Ritz-Carlton, Almaty is 3.9 mi away from Almaty.