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Royal Palace Hotel

3.0 star property
3-star hotel in Jetysu District

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Photo gallery for Royal Palace Hotel

Meeting facility
Suite | Minibar, in-room safe, desk, iron/ironing board
Interior
Lobby
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
Zhansugurov av., 178, Almaty, 050066
  • Place, MEGA Park
    ‪6 min drive‬
  • Place, Panfilov Park
    ‪7 min drive‬
  • Place, Zenkov Cathedral
    ‪7 min drive‬
  • Airport, Almaty (ALA-Almaty Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Single Room

Minibar, in-room safe, desk, iron/ironing board

Standard Single Room

  • 258 sq ft
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite

Suite | Minibar, in-room safe, desk, iron/ironing board

Suite

  • 280 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 King Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Standard King Room

  • Sleeps 2
  • Free WiFi

Suite

  • Sleeps 2
  • Free WiFi

Standard Single Room

  • Sleeps 1
  • Free WiFi

About the neighborhood

Almaty

Jetysu District stay.Your stay at this Jetysu District hotel places you within 3 miles (5 km) of Gabit Musrepov Kazakh Theatre for Children and Youth and MEGA Park. Hippodrome and 28 Panfilov Heroes Memorial Park are also within 6 miles (10 km).

What's nearby

  • Gabit Musrepov Kazakh Theatre for Children and Youth - 6 min drive - 2.9 miles
  • MEGA Park - 6 min drive - 3.1 miles
  • 28 Panfilov Heroes Memorial Park - 7 min drive - 3.4 miles
  • Panfilov Park - 7 min drive - 3.6 miles
  • Zenkov Cathedral - 7 min drive - 3.6 miles

Getting around

  • Almaty Station - 9 min drive
  • Almaly - 15 min drive
  • Almaty (ALA-Almaty Intl.) - 28 min drive

Restaurants

  • ‪Гламур - ‬18 min walk
  • ‪KFC - ‬3 min walk
  • ‪У Рощи - ‬5 min drive
  • ‪Место Встречи - ‬2 min walk
  • ‪Кафе "Рамазан - ‬3 min drive

About this property

Royal Palace Hotel

3-star hotel in Jetysu District
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1927 square feet (179 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Royal Palace Hotel also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Almaty hotel.

  • 72 guestrooms or units
  • Meeting rooms
  • 1927 sq ft of conference space
  • 179 sq m of conference space
  • Built in 2009
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Royal Palace Hotel offers 72 accommodations with minibars and safes. Cable television is provided.

Bathrooms include showers, bathrobes, slippers, and hair dryers. This Almaty hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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Lobby
Renion Park Hotel
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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 6 reviews
$102 nightly
The price is $118
Jun 14 - Jun 15
Total with taxes and fees
Renion Park Hotel

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: KZT 3,500 for adults and KZT 3,500 for children
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royal Palace Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KZT 9000.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately KZT 3500 for adults and KZT 3500 for children
  • Airport shuttle fee: KZT 5000 per vehicle (one-way, maximum occupancy 11)
  • Airport shuttle fee per child: KZT 5000 (one-way)
  • Rollaway bed fee: KZT 9000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Palace Almaty
Royal Palace Hotel Almaty
Royal Palace Hotel Hotel
Royal Palace Hotel Almaty
Royal Palace Hotel Hotel Almaty

Frequently asked questions

How close is Royal Palace Hotel to the airport?

Royal Palace Hotel is 8.5 mi (28-min drive) away from the Almaty (ALA-Almaty Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Royal Palace Hotel?

As of Jun 9, 2026, prices found for a 1-night stay for 2 adults at Royal Palace Hotel on Jun 10, 2026 start from $78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Royal Palace Hotel have an airport shuttle?

Royal Palace Hotel offers an airport shuttle 24 hours a day, on request, for a charge of KZT 5000 per vehicle, one-way.

Does Royal Palace Hotel offer free breakfast?

Free breakfast isn’t provided at Royal Palace Hotel, but continental breakfast is offered for a fee of KZT 3500 for adults and KZT 3500 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Royal Palace Hotel?

No, there is no casino at this hotel, but Casino Zodiak (11-min drive) is nearby.

What time is check-in at Royal Palace Hotel?

Check-in begins at 2:00 PM.

Is there free parking at Royal Palace Hotel?

This hotel offers free self parking.

Does Royal Palace Hotel have a pool?

Royal Palace Hotel does not have a pool.

Does Royal Palace Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Royal Palace Hotel have a spa?

There are no spa services available at this hotel.

How close is Royal Palace Hotel to downtown Almaty?

Royal Palace Hotel is 6.7 mi away from Almaty.

Royal Palace Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 9 out of 26 reviews
Rating 8 - Good. 9 out of 26 reviews
Rating 6 - Okay. 2 out of 26 reviews
Rating 4 - Poor. 3 out of 26 reviews
Rating 2 - Terrible. 3 out of 26 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Stayed 7 nights in Sep 2025
Verified

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great hotel for a very good price.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, affordable hotel. Great staff and good food. I would recommend staying here! Not far from airport.
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Robert

Liked: Staff & service
Close to airport for early flight. WIFI was good and dinner. Not a walk around place. Clean aged but maintained ok.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean
Stayed 1 night in Oct 2025
Verified

8/10 Good

Francez April Jane Berciles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a decent stay overall, but a couple of things could be improved. The rooms aren't soundproof, so I was often woken up in the middle of the night by the sound of doors banging from outside. Also, the AC in our original room wasn't working well, and we had to request a room change. That said, the rest of our experience was great. The staff were very helpful and accommodating, which we really appreciated.
Stayed 5 nights in Aug 2025
Verified

2/10 Terrible

Andrey

Liked: Cleanliness, staff & service
The hotel was very old and I requested a non-smoking room however my room smelled like a smoking room. My windows were street view and I could hear the cars all night long. Also there was karaoke till 3:00 a.m. in the morning at the hotel. I wasn't able to get a good night's sleep.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Abdusame

It was under construction
Stayed 7 nights in Apr 2024
Verified

8/10 Good

Gökmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Уютно и чисто
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good transit hotel

I used this hotel as a transit hotel and stayed for 10 hours. It was about 30mins away from the airport. The room was clean and comfortable and great value for money.
Stayed 1 night in Aug 2021
Verified

8/10 Good

Graham

Liked: Staff & service, property conditions & facilities, room comfort

Overnight stopover in Almaty

This was an overnight stopover between flights. Location of the hotel was in reasonable distance away from Almaty airport and was very reasonable for the cost of a 1 nights stay. I agree with previous comments regarding this hotel where I would not book this hotel if you were planning to use this hotel as a base exploring Almaty and surrounding areas, however would recommend for an overnight stopover between flights.
Stayed 1 night in Dec 2020
Verified

6/10 Okay

Fazliddin

Average

Real three star hotel. Room was clear, though, the staff was very much friendly and supportive. Airport shuttle service was very much useful too.
Stayed 1 night in Sep 2018
Verified

8/10 Good

Ashutosh

Stayed 1 night in Oct 2025
Verified

8/10 Good

Ashutosh

Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ausdangdat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Francoise

Disliked: Cleanliness

Poudre zux yeux

Stayed 1 night in Aug 2025
Verified

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Parvona

Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Junaid

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

mohammed junaid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024
Verified

4/10 Poor

Jonas

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Paul

Stayed 2 nights in Feb 2024
Verified

2/10 Terrible

Muhammad

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2023
Verified

4/10 Poor

Raimi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023