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Hotel Description

Upscale ski hotel with 2 restaurants

Winter getaway

Within a 10-minute walk of the hotel, you'll find Republic Square and National Museum of Kazakhstan. Also, Presidential Palace is within half a mile (1 km) and Colibri is within 2 miles (3 km).

Luxury amenities

A full-service spa, 2 restaurants, and 2 outdoor tennis courts are all featured at this smoke-free hotel. There's a ski shuttle, and ski rentals and ski passes are available on site. There's fun for all ages with a children's pool and a playground, and in-room childcare is an added bonus.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 277 guestrooms also offer free WiFi and Select Comfort beds. LCD TVs come with cable channels, and other amenities include 24-hour room service and minibars.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
$139* Per night/room Oct 1 - Oct 2

Club Room (Intercontinental)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 Twin Bed (Intercontinental)

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed (Intercontinental)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

About the InterContinental Almaty, an IHG Hotel

Location 181 Zheltoksan Street, Almaty, 50013

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Business center
  • Dining venue(s)

The following facilities are closed on Sunday and Saturday:

  • Fitness facility
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna

Property Features

Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). InterContinental Almaty, an IHG Hotel helps provide the perfect winter holiday with ski equipment rentals and ski passes. When the sun goes down, sip après-ski drinks in one of the hotel's 2 bars/lounges. There are 2 restaurants on site, along with a snack bar/deli. Public spaces have free WiFi. This luxury hotel also offers a children's pool, a health club, and outdoor tennis courts. Free self parking is available. This 5-star Almaty hotel is smoke free.

  • 277 guestrooms or units
  • 11 levels
  • 2 dining venues
  • 2 bars or lounges
  • 10840 sq ft of conference space
  • 1007 sq m of conference space
  • Built in 1996
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment rentals
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 2
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Almaty Station (4.5 km / 2.8 mi)
  • Property shuttles: Airport shuttle, train station pick-up, ski shuttle, theme park shuttle, casino shuttle, and shopping center shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

InterContinental Almaty, an IHG Hotel offers 277 accommodations with minibars and laptop-compatible safes. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 26-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Almaty hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Select Comfort beds
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.

Asian Cafe - This buffet restaurant serves breakfast, brunch, and dinner. A children's menu is available.

Sunset Efes Beer Garden - Overlooking the garden, this sports bar serves lunch and dinner. A children's menu is available. Open select days.

Atrium Lounge & Bar - This lobby lounge serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours. Open daily.

Tennis Bar / Restaurant - Onsite restaurant. Reservations are required. Open select days.

24-hour room service is available.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Mountain biking nearby
  • Tennis lessons on site
  • Downhill skiing nearby
  • Playground on site
  • Bicycle rentals nearby
  • Fitness classes on site
  • Ski lessons available nearby
  • Basketball on site
  • Hiking/biking trails nearby
  • Ski equipment rentals on site
  • Golf lessons available nearby

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.

  • Number of treatment rooms 2
  • Body treatments
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KZT 14560.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Diners Club, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for lunch and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: KZT 11536 per person (approximately)
  • Airport shuttle fee: KZT 9000 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: KZT 14560.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ALMATY InterContinental
  • InterContinental ALMATY
  • InterContinental Hotel ALMATY
  • InterContinental Almaty Hotel
  • InterContinental Almaty
  • InterContinental Almaty, an IHG Hotel Hotel
  • InterContinental Almaty, an IHG Hotel Almaty
  • InterContinental Almaty, an IHG Hotel Hotel Almaty

You should know

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • InterContinental Almaty, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.