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Five Seasons Almaty

2.5 star property
Almaty hotel in Bostandyk District area

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Photo gallery for Five Seasons Almaty

Reception
Exterior
Comfort Double Room, Bathtub | Desk, soundproofing, iron/ironing board, free WiFi
Comfort Double Room, Bathtub | Desk, soundproofing, iron/ironing board, free WiFi
Property grounds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Business services
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Markova Street 46A, Almaty, 540056
  • Place, Almaty Central Stadium
    ‪2 min drive‬
  • Place, Republic Square
    ‪3 min drive‬
  • Place, Dostyk Plaza
    ‪3 min drive‬
  • Airport, Almaty (ALA-Almaty Intl.)
    ‪20 min drive‬

Room options

View all photos for Comfort Double Room, Bathtub

Comfort Double Room, Bathtub | Desk, soundproofing, iron/ironing board, free WiFi

Comfort Double Room, Bathtub

  • 248 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Economy Double Room, 2 Bedrooms

Economy Double Room, 2 Bedrooms | Desk, soundproofing, iron/ironing board, free WiFi

Economy Double Room, 2 Bedrooms

  • 150 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Desk, soundproofing, iron/ironing board, free WiFi

Twin Room

  • 193 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Bathtub

Family Room, Bathtub | Desk, soundproofing, iron/ironing board, free WiFi

Family Room, Bathtub

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Almaty

Bostandyk District stay.Your stay at this Bostandyk District hotel places you within 2 miles (3 km) of Kazakhstan Museum of Arts and Botanical gardens. National Museum of Kazakhstan and Kasteev State Museum of Arts are also within 2 miles (3 km).

What's nearby

  • Almaty Central Stadium - 2 min drive - 1.0 mile
  • Republic Square - 3 min drive - 1.2 miles
  • Kazakhstan Independence Monument - 3 min drive - 1.2 miles
  • National Museum of Kazakhstan - 3 min drive - 1.2 miles
  • Dostyk Plaza - 3 min drive - 1.7 miles

Getting around

  • Almaly - 10 min drive
  • Almaty Station - 17 min drive
  • Almaty (ALA-Almaty Intl.) - 30 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪J.Z. Peking Duck - ‬9 min walk
  • ‪Restopark - ‬8 min walk
  • ‪Gaucho Kitchen - ‬9 min walk
  • ‪La Coppola - ‬9 min walk

About this property

Five Seasons Almaty

Almaty hotel in Bostandyk District area
As a guest of Five Seasons Almaty, you'll find tour/ticket assistance, a garden, and coffee/tea in a common area. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Five Seasons Almaty also features laundry facilities, dry cleaning/laundry services, and express check-in. Free self parking and valet parking are available.
  • 1 building
  • 23 guestrooms or units
  • 3 levels
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • 1 conference room
Five Seasons Almaty offers 23 accommodations with slippers and complimentary toiletries. This Almaty hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking

Food and drink

  • Coffee and tea in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV

Bathroom

  • Free toiletries
  • Slippers
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Stovetop

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KZT 3000.00 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Five Seasons Almaty Hotel
Five Seasons Almaty Hotel
Five Seasons Almaty Almaty
Five Seasons Almaty Hotel Almaty

Frequently asked questions

How close is Five Seasons Almaty to the airport?

Five Seasons Almaty is 13 mi (30-min drive) away from the Almaty (ALA-Almaty Intl.) airport, the closest popular airport to the property.

Does Five Seasons Almaty have an airport shuttle?

Five Seasons Almaty offers an airport shuttle 24 hours a day, on request, for a charge of KZT 3000.00 per vehicle, one way.

Does Five Seasons Almaty offer free breakfast?

Five Seasons Almaty does not offer free breakfast.

Is there a casino at Five Seasons Almaty?

No, there is no casino at this hotel, but Casino Zodiak (5-min drive) is nearby.

What time is check-in at Five Seasons Almaty?

Check-in begins at 2:00 PM.

Is there free parking at Five Seasons Almaty?

This hotel offers free self parking and valet parking.

Does Five Seasons Almaty have a pool?

Five Seasons Almaty does not have a pool.

Does Five Seasons Almaty have a spa?

There are no spa services available at this hotel.

How close is Five Seasons Almaty to downtown Almaty?

Five Seasons Almaty is 4.2 mi away from Almaty.

Five Seasons Almaty Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 22 out of 42 reviews
Rating 8 - Good. 13 out of 42 reviews
Rating 6 - Okay. 5 out of 42 reviews
Rating 4 - Poor. 2 out of 42 reviews
Rating 2 - Terrible. 0 out of 42 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shamshod

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient place
Stayed 1 night in Aug 2025

10/10 Excellent

Glenn

Stayed 1 night in Aug 2025

10/10 Excellent

Xuân

Stayed 2 nights in Aug 2025

6/10 Okay

Minji

Disliked: Cleanliness, property conditions & facilities
It was okay. Stairs are very dangerous bc it’s weirdly slanted. Almost fell down the stairs. There is also NO AC and it was scorching hot
Stayed 5 nights in Jul 2025

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price, just a bit far away from the main touristy parts 30 min minimum to get to bars and restaurants helpful staff English was spoken well
Stayed 6 nights in Apr 2025

8/10 Good

Sudhanshu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice and clean. The only thing I didnt like about my room was lighting. It was quite dim. The room could use some more lights.
Stayed 3 nights in Apr 2025

10/10 Excellent

ROMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unexpectedly nice

It was a cheap and surprisingly good room - for this price I expected scam or hostel. The room looks exactly as on the pic, quite spacious. Bathroom is okay. Shampoo, soap, dental kit, slippers were provided during check-in. Cards payment accepted. No elevator, so 3rd floor is quite a challenge with a 25 kg suitcase. I slept very well on this large bed, it was quite a surprise too. Overall, very unexpected and cheap stay. No caffe around, so either get food delivery or walk for some time to shopping mall.
Stayed 1 night in Feb 2025

8/10 Good

Abdulhafiz

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff at fiveseasons were very polite, helpful and accomodating.
Stayed 7 nights in Dec 2024

8/10 Good

abdul

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Friendly staff and value for money
Stayed 4 nights in Dec 2024

10/10 Excellent

Pavel

Traveled with family
Liked: Staff & service, property conditions & facilities
Your staying will much depend on the next door neighbors. If you get a team of sport teenagers, your nights will be a nightmare and you will have to look for their coach to make them quiet.
Stayed 4 nights in Nov 2024

10/10 Excellent

Manya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overall experience at the property was great. The staff was helpful and courteous. The stay is high value with private room with attached bathroom at 11k tenge per night. There is a shared kitchen with utensils and amenities like stove, microwave, fridge. The room was basic and heated; great deal at this price. I found the room to be clean and spacious. There is 24 hr reception and I could easily checkin in the middle of the night. Wifi is also available. There is a mart nearby for basic stuff. They don't have hair dryer in room so you can borrow it from reception.
Stayed 5 nights in Oct 2024

10/10 Excellent

Aditya

Traveled with group
Liked: Cleanliness
Property is value for money, dont expect many facilities at this price, area surrounding the property consist of corporate buildings, departmental store and restaurants are near by it is 3km from city center
Stayed 2 nights in Oct 2024

4/10 Poor

Christopher

Disliked: Staff & service, amenities, property conditions & facilities
Was surprised by the rudeness of the hosts.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ryan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value budget hotel

For 7000 kzt (about $17) this is a real bargain. Service is fine and the room was reasonably clean (didn’t see any bugs). It’s not right downtown but not too far either (45 min walk or 10 min taxi ride to the historic center). The curtains weren’t that thick so a lot of light comes in the room in the morning- not great if you want to sleep in.
Stayed 1 night in Aug 2020

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely hard to beat price for $15 per night.

I was a solo taveler. I paid $15 USD per night for two nights for a clean room that has a private bathroom and would sleep 5 people. Breakfast was $2 USD. I went on to stay at a very nice hotel after this, but the value here would be hard to beat, especially because one of the nights was just so I could sleep due to arriving from the airport at 2am.
Stayed 2 nights in Jan 2020

4/10 Poor

Marlis, Boise

Disliked: Cleanliness, staff & service

Lots of cockroaches

The room was large & the beds were not as hard as in China. We could not get a good night's sleep due to all the cockroaches. They were crawling on us in the bed & walls. The front desk people do not speak any English. Location was too bad for walking around.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was much better than expected. The overall stay was really good. The people at the hotel are very nice and very helpful.
Stayed 8 nights in Jan 2019

10/10 Excellent

JinQuan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to city centre

Great staff which provide good service. Good location and big rooms. Provided us with local SIM cards upon arrival.
Stayed 4 nights in Jun 2018

10/10 Excellent

Mahe, South Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location is in the centre close to bus and metro r

The staff was helpful, The facilities are clean, good beds. Location is in the centre close to bus and metro routes. I recommend this hostel.
Stayed 1 night in Apr 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice facility, welcoming staff, but I got assigned to a room with 3 single beds instead of a bedroom with a double bed. Works were undergoing on the staircase so it was a bit messy. No lift.
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wish I could stay longer.

Staff are consistently obliging and full of helpful suggestions. 5 Seasons is located in a safe area with bus connections to town.
Stayed 2 nights in Jul 2017

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super value hostel - genuine service care

The staff was extremely kind and helpful for my last-minute tourism needs (needed to find an affordable car/taxi to go to a mountain location within the hour). Yes, there were at some points local dogs barking.

8/10 Good

tom

Liked: Cleanliness, property conditions & facilities

barking dogs but good value

Good value except for the barking dogs interrupting our sleep

10/10 Excellent

TSUYOSHI, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
すべてが素晴らしいです。
Stayed 1 night in Aug 2025

8/10 Good

SU MIN

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025