Mercure Alice Springs Resort

4.5 star property
4.5-star luxury hotel in East Side

Choose dates to view prices

Photo gallery for Mercure Alice Springs Resort

Outdoor pool, pool umbrellas, sun loungers
Lobby sitting area
View from room
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
34 Stott Terrace, East Side, NT, 0870
  • Australian Aboriginal Dreamtime Gallery
    ‪8 min walk‬
  • Todd Mall
    ‪11 min walk‬
  • Lasseters Casino
    ‪4 min drive‬
  • Alice Springs, NT (ASP)
    ‪15 min drive‬

Room options

Superior Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Twin Room, Multiple Beds

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Room, 1 Queen Bed

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room, 2 Double Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Queen Beds, Garden View

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Balcony, Garden View

  • 366 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Alice Springs

East Side stay.Within a 10-minute walk of this East Side hotel, you'll find Olive Pink Botanic Garden and Mbantua Fine Art Gallery and Cultural Museum. Australian Aboriginal Dreamtime Gallery and Todd Mall are also within half a mile (1 km).

What's nearby

  • Australian Aboriginal Dreamtime Gallery - 8 min walk - 0.4 miles
  • Todd Mall - 11 min walk - 0.6 miles
  • Alice Springs Reptile Centre - 12 min walk - 0.7 miles
  • Lasseters Casino - 4 min drive - 2.0 miles
  • Alice Springs School of the Air - 6 min drive - 2.8 miles

Getting around

  • Ciccone Alice Springs Station - 8 min drive
  • Alice Springs, NT (ASP) - 16 min drive

Restaurants

  • ‪KFC - ‬8 min walk
  • ‪Asian Noodle House - ‬11 min walk
  • ‪Thai De Cuisine - ‬12 min walk
  • ‪Miyabi Sushi - ‬13 min walk
  • ‪Piccolo's - ‬13 min walk

About this property

Mercure Alice Springs Resort

4.5-star luxury hotel in East Side
Mercure Alice Springs Resort offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 4 meeting rooms available. A terrace, a vending machine, and multilingual staff are also featured at the luxury Mercure Alice Springs Resort. Self parking is free.

  • 139 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 1974
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Elevator
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Alice Springs Resort offers 139 accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

This Alice Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Japanese, Korean

Similar properties

Property amenities

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: AUD 20 to 35 for adults and AUD 12 to 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 49

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 20 to 35 for adults, and AUD 12 to 15 for children
  • Late check-out fee: AUD 49 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property uses solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property uses solar energy.

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Alice Springs Chifley
Alice Springs Chifley Resort
Alice Springs Resort
Chifley Alice Springs
Mercure Alice Springs Resort Opening July 2017
Chifley Resort
Chifley Resort Alice Springs
Resort Alice Springs
Mercure Resort Opening July 2017
Mercure Alice Springs Opening July 2017
Mercure Opening July 2017
Mercure Alice Springs
Chifley Alice Springs Resort
Mercure Alice Springs Resort (Opening July 2017)
Mercure Alice Springs Side
Mercure Alice Springs Resort Hotel
Mercure Alice Springs Resort East Side
Mercure Alice Springs Resort Hotel East Side

Frequently asked questions

How close is Mercure Alice Springs Resort to the airport?

Mercure Alice Springs Resort is 10.1 mi (16-min drive) away from the Alice Springs, NT (ASP) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Alice Springs Resort?

As of May 22, 2025, prices found for a 1-night stay for 2 adults at Mercure Alice Springs Resort on Jun 1, 2025 start from $175.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Alice Springs Resort have an airport shuttle?

Airport shuttle services are not available at Mercure Alice Springs Resort.

Does Mercure Alice Springs Resort offer free breakfast?

Free breakfast isn’t offered at Mercure Alice Springs Resort, but buffet breakfast is offered for a fee of between AUD 20 and 35 for adults, AUD 12 and 15 for children. It's available every day from 6 AM to 10 AM.

Is there a casino at Mercure Alice Springs Resort?

No, there is no casino at this hotel, but Lasseters Casino (5-min drive) is nearby.

What time is check-in at Mercure Alice Springs Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Mercure Alice Springs Resort?

This hotel offers free self parking.

Does Mercure Alice Springs Resort have a pool?

Mercure Alice Springs Resort features an outdoor pool.

Does Mercure Alice Springs Resort have a restaurant?

Mercure Alice Springs Resort is home to Barra on Todd Restaurant, which features a poolside location and light fare.

Does Mercure Alice Springs Resort have a spa?

There are no spa services available at this hotel.

How close is Mercure Alice Springs Resort to downtown Alice Springs?

Mercure Alice Springs Resort is 0.4 mi away from Alice Springs.

Mercure Alice Springs Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 388 out of 1000 reviews
Rating 8 - Good. 425 out of 1000 reviews
Rating 6 - Okay. 124 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay in Alice Springs

Mercure Resort was a lovely place to stay. The room was spacious, clean and comfortable. The reception staff went out of their way to be helpful. The resort is an easy walk to town. The WiFi was spotty at times. And I wish the food offerings at breakfast were hotter. But I would definitely recommend this resort.
Stayed 3 nights in Feb 2025

8/10 Good

john

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ok hotel , nice swimming pool. The restaurant menu is poor ,limited choice and its the only hotel in the Southern Hemisphere where I've ever been charged for water with a meal
Stayed 2 nights in Feb 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Can walk to town.
Stayed 1 night in Feb 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to city centre. safe in day time. Great staff. Walkable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
A very comfortable place to stay with excellent staff.
Stayed 2 nights in Feb 2025

6/10 Okay

Kimberli

Stayed 1 night in Feb 2025

2/10 Terrible

NG Council

Stayed 1 night in Jan 2025

8/10 Good

Hakan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant hotel. Our room was large and the bed was very comfortable. Nice pool. Everywhere in the hotel was quiet as it was their low season. Restaurant food for breakfast and evening meal was mixed standard. The staff were friendly and helpful. We were advised not to wander around Alice Springs in the evening.
Stayed 2 nights in Jan 2025

8/10 Good

Lynette

Liked: Staff & service, amenities
Beautiful setting and my room was excellent. The pool swim-up bar is shown as operational, however, it is closed down and filthy. Not pleasant to look at. The food in the restaurant was very good.
Stayed 1 night in Feb 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

6/10 Okay

Patrick

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
In general the property was fairly maintained and in a convenient location however there wasn’t much on the menu for dinner.
Stayed 3 nights in Dec 2024

6/10 Okay

Christopher

Traveled with partner
Liked: Staff & service
I couldn't fault the staff, they were all friendly and helpful. However, there were a few negative points: The chairs in the dining room needed a good clean. The glass fencing around the pool were smeary and needed cleaning. The rubbish bin by the pool wasn't emptied for at least a couple of days. Alice Springs itself did not feel safe at all, even during the day, so we did not venture out in the evening - I realise this is no fault of the hotel but it would have been nice if we were warned about this when checking in. Finally, about a month before we were due to arrive our flight got changed which meant we wouldn't arrive until a day later. Despite contacting the hotel they wouldn't refund for the first day and didn't even offer a room upgrade. It is a shame about these points, as it wouldn't take much effort to bring it round. But instead it just felt a little tired and neglected.
Stayed 5 nights in Dec 2024

2/10 Terrible

Kimberli

Stayed 1 night in Nov 2024

6/10 Okay

Matthew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Dec 2024

6/10 Okay

Kimberli

Stayed 1 night in Nov 2024

6/10 Okay

Catherine

Traveled with family
This property is clean but needs updating. The location is beautiful, though.
Stayed 1 night in Dec 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Matt

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Nov 2024

8/10 Good

Angelique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

BEZEL

Stayed 1 night in Oct 2024

10/10 Excellent

Martin

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice room. Brilliant luggage lift for rooms on second floor. Excellent breakfasts but reserve ahead for better price. Tasty dinners. Helpful reception staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying will definitely return on next trip
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

oluwaseun

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 2 nights in Oct 2024

6/10 Okay

Annette

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024