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Hotel Sercotel Maya Alicante

3.0 star property
3-star family-friendly hotel near Alicante Harbour, connected to a rail/subway station

Choose dates to view prices

Photo gallery for Hotel Sercotel Maya Alicante

Minibar, in-room safe, desk, blackout drapes
Seasonal outdoor pool, pool umbrellas, sun loungers
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Daily buffet breakfast (EUR 14 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Canónigo Manuel Penalva, 2, Alicante, Alicante, 3002
  • Place, Castle of Santa Barbara
    ‪3 min walk‬
  • Place, Postiguet Beach
    ‪5 min walk‬
  • Place, Alicante Harbour
    ‪13 min walk‬
  • Airport, Alicante (ALC-Alicante Intl.)
    ‪13 min drive‬

Room options

View all photos for Superior Room (With Views)

Superior Room (With Views) | Minibar, in-room safe, desk, blackout drapes

Superior Room (With Views)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Triple)

Room (Triple) | Minibar, in-room safe, desk, blackout drapes

Room (Triple)

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout drapes

Superior Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room

Classic Room | Minibar, in-room safe, desk, blackout drapes

Classic Room

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

Minibar, in-room safe, desk, blackout drapes

Premium Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Alicante

City center stay.Within a 10-minute walk of this Carolinas Bajas hotel, you'll find Archaeological Museum of Alicante and Plaza Mar 2 Shopping Centre. Castle of Santa Barbara and Lift to Castillo de Santa Barbara are also within half a mile (1 km).

What's nearby

  • Castle of Santa Barbara - 3 min walk - 0.2 miles
  • Postiguet Beach - 5 min walk - 0.3 miles
  • Alicante Town Hall - 13 min walk - 0.7 miles
  • Alicante Harbour - 13 min walk - 0.7 miles
  • Explanada de Espana - 13 min walk - 0.7 miles

Getting around

  • Alicante (YJE-Alicante Train Station) - 3 min drive
  • Raspeig Tram Station - 15 min drive
  • Alicante Intl. Airport (ALC) - 22 min drive

Restaurants

  • ‪VIPS Plaza Mar 2 - ‬5 min walk
  • ‪Restaurante Alba - ‬2 min walk
  • ‪La Estancia - ‬4 min walk
  • ‪Café El Mirador - ‬7 min walk
  • ‪Ribs - ‬7 min walk

About this property

Hotel Sercotel Maya Alicante

3-star family-friendly hotel near Alicante Harbour, connected to a rail/subway station
Hotel Sercotel Maya Alicante offers its guests a seasonal outdoor pool, a fitness center, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 2799 square feet (260 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Hotel Sercotel Maya Alicante. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Alicante hotel.

  • 1 building
  • 194 guestrooms or units
  • 11 levels
  • Meeting rooms
  • 2799 sq ft of conference space
  • 260 sq m of conference space
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hotel Sercotel Maya Alicante offers 194 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, and hair dryers.

This Alicante hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

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The price is $106
Mar 22 - Mar 23
Total with taxes and fees
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Property amenities

Family friendly

  • Children's pool
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 12 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 21-cm TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Self parking fee: EUR 12 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Eurocard, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in March and close in November.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Maya Alicante
Maya Alicante
Hotel Maya Hotel
Hotel Maya Alicante
Hotel Maya Hotel Alicante

Frequently asked questions

How close is Hotel Sercotel Maya Alicante to the airport?

Hotel Sercotel Maya Alicante is 14.6 mi (22-min drive) away from the Alicante Intl. Airport (ALC) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Sercotel Maya Alicante?

As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at Hotel Sercotel Maya Alicante on Mar 15, 2026 start from $99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Sercotel Maya Alicante have an airport shuttle?

Airport shuttle services are not available at Hotel Sercotel Maya Alicante.

How close is Hotel Sercotel Maya Alicante to the beach?

This hotel is a short 11-minute walk from Postiguet Beach and 13-minute walk from Puerto Deportivo. Don't forget your sunscreen!

Does Hotel Sercotel Maya Alicante offer free breakfast?

Free breakfast isn’t provided at Hotel Sercotel Maya Alicante, but buffet breakfast is offered for a fee of EUR 14 per person. It's available on weekdays from 7:30 AM to 10:30 AM and weekends from 8:00 AM to 11:00 AM.

Is there a casino at Hotel Sercotel Maya Alicante?

No, there is no casino at this hotel, but Casino Mediterraneo (18-min walk) is nearby.

What time is check-in at Hotel Sercotel Maya Alicante?

Check-in start time: 4:00 PM; Check-in end time: noon.

Is there free parking at Hotel Sercotel Maya Alicante?

Free parking is not available at this hotel. Self parking is available for EUR 12 per night.

Does Hotel Sercotel Maya Alicante have a pool?

Hotel Sercotel Maya Alicante features a seasonal outdoor pool and a children's pool.

Does Hotel Sercotel Maya Alicante have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Sercotel Maya Alicante have a spa?

There are no spa services available at this hotel.

How close is Hotel Sercotel Maya Alicante to downtown Alicante?

Hotel Sercotel Maya Alicante is 0.1 mi away from Raval Roig.

Hotel Sercotel Maya Alicante Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 374 out of 1003 reviews
Rating 8 - Good. 461 out of 1003 reviews
Rating 6 - Okay. 129 out of 1003 reviews
Rating 4 - Poor. 28 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Lebrant

Liked: Cleanliness, staff & service, amenities
Room was great, location was great, bathroom could use a refurbished, seemed old
Stayed 1 night in Nov 2025

10/10 Excellent

Jacinta

Stayed 7 nights in Nov 2025

8/10 Good

Justine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was great to see the same staff on our return to this great hotel. We were upgraded & had the newly renovated rooms. Fabulous view & cleaners done a lovely job daily.
Stayed 7 nights in Nov 2025

10/10 Excellent

Samiru

Clean rooms, friendly sta
Stayed 6 nights in Nov 2025

10/10 Excellent

gary

Liked: Cleanliness, staff & service, amenities
Room was clean and tidy. All the staff we're friendly and helpful. Good location to tram way and easy walk to town. Only negative is that the walls are not sound proof.... SO EAR PLUGS AN ABSOLUTE ESSENTIAL
Stayed 7 nights in Nov 2025

8/10 Good

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is very nice and very convenient. The remodeled rooms (Superior and Premium) are worth the extra money. The front desk staff is excellent—both professional and welcoming. We have stayed at the Maya numerous times and will continue to make it our go-to hotel in Alicante.
Stayed 1 night in Oct 2025

8/10 Good

Stephanie Jane

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and staff were polite. The variety of food on offer for breakfast was also good. One of our party asked for avocado at breakfast to be told it was not available yet it was available on the lunchtime poolside menu which was a little disappointing. It was good to have the convenience of a public bus stop outside the hotel which went into the old town.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Hotel Maya, on and off, for a number of nights while our apartment was being remodeled. We were pleased, above all, with the staff at the front desk, who helped to make our checking-in and checking-out as easy and pleasant as possible. Our heartfelt thanks go to them. The Superior rooms at Hotel Maya are comfortable and nice, and the cleaning staff did a wonderful job of making up the rooms when we had back-to-back stays. Hotel Maya is a very nice place to stay in Alicante. It is directly adjacent to the tram station and a short 10 minute walk down to the plaza overlooking the sea--and a short walk from there to the beach.
Stayed 1 night in Nov 2025

10/10 Excellent

Nissa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Lovely staff and clean well organised hotel
Stayed 2 nights in Oct 2025

8/10 Good

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Very professional, welcoming, and helpful staff. We have stayed multiple nights, on and off. The Superior Rod are quite nice.
Stayed 2 nights in Oct 2025

10/10 Excellent

geoff

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great base when visiting Alicante. We went as part of a stag party so were sharing a triple room. They had only allocated a double and a single bed but we asked to change to 3 beds and they worked really hard to facilitate that, despite the hotel being very busy. Great staff. Lovely pool area and great value.
Stayed 4 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maya hotel

Room was lovely. Refurbished 8th floor with open balcony looking up to the castle and a view of the sea. Pillows were about 6 inches thick so went and bought some from the shopping centre as they had no other option. Pool bar was broken so no drinks at the pool. Staff were very friendly and helpful. Location was fine. Was up a hill but ok for us.
Stayed 6 nights in Oct 2025

8/10 Good

NICOLA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

6/10 Okay

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at the Maya several times now. This last stay was in an older room that was showing its age. The bathtub shower was difficult to get in and out of, and the hot water turned cold then hot again during showers. As well, the toilet filled and refilled noisily all night long during our stay. Our advice would be to insist on a remodeled room. The older ones are passable, but not pleasant. All this said, the hotel is in a very convenient location (to la playa and the tram) and the staff is very accommodating. We will stay here again--but will press for a remodeled room.
Stayed 1 night in Oct 2025

10/10 Excellent

Beatrice Adriana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and tidy room, walkable distance to the beach and restaurants, pool and gym facilities. A special thank you for her kindness to the receptionist lady with long braids, I don’t remember her name but she was very nice and welcoming with us.
Stayed 1 night in Oct 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a recently remodeled room, which was very nice. The AC, which we needed, was remarkably quiet. The staff at the Maya is nice and professional, but the check-in process is quite slow. We have stayed at the Maya before, and we will stay there again. For the price and the location in Alicante, it is a great hotel option.
Stayed 3 nights in Oct 2025

10/10 Excellent

Anne

Stayed 2 nights in Oct 2025

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very easy hotel to stay

Parking was great , easy and loads of space available . Lovely pool and area around . Walking 10 mins to beach
Stayed 1 night in Oct 2025

10/10 Excellent

Susan Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
The walls are very thin between the rooms so ear plugs are recommended. The reception staff are very helpful
Stayed 7 nights in Oct 2025

10/10 Excellent

Mark, Los Angeles

Stayed 3 nights in Oct 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service

Overall good and an enjoyable stay

Overall, I really enjoyed my stay here. Breakfast was varied and plentiful. Something for everyone. Bar food and drink prices were reasonable. Food portions were huge! The menu needs better descriptions of what to expect - it's not clear what comes with fries etc. The whole hotel was very clean. Check in was fine but more information could have been given at check in (or in the room) about the hotel and the area. (Small tip - please don't announce the room number of female travellers as everyone behind me could hear) I was there during the weather warning and the forecasted heavy rain - this meant lots of guests staying in and around the hotel. The bar staff were very rushed and short-staffed. It's a pity the hotel hadn't brought in support and planned for this. The breakfast and bar staff were excellent though - always very helpful and friendly! I had read reviews about poor noise insultation between rooms and I had no problems for 5 of my 6 nights. Unfortunately, an inconsiderate man moved into the room next door on my last night and he was extremely loud. When I asked him to reduce the noise level, he and his female guest (I believe she had another room in the hotel) laughed and got louder and louder. Not the fault of the hotel though. I didn't report it to them as I was leaving the next day. Hopefully no-one else has their stay spoiled by this rude man.
Stayed 6 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Really nice hotel. Excellent breakfast. Nice pool with sunbeds. Helpful staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for tram & bus. Helpful staff. Had to ask for coffee / tea / milk and kettle.
Stayed 4 nights in Sep 2025

8/10 Good

Simin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, excellent location for metro, rooms a little dated but fine, breakfast has good variety for all the family!
Breakfast sweet treats
Breakfast sweet treats part 2
The view from our 4th floor room
Stayed 2 nights in Sep 2025

8/10 Good

Ross

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities
Pet friendly, good parking, close to beach and restaurants. Hotel and particularly the rooms/bathrooms are too dated to award 4 or 5 stars however staff are great and so is location
Stayed 1 night in Sep 2025