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"Professional staff, beautiful view of the Mediterranean Sea and right in the heart of Alexandria. I would definitely stay here again. " More

By a verified traveler on Thu 05 Nov 2015

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Hotel Description

5-star beachfront hotel with 2 restaurants

Beachside getaway

Your stay at this Al-Muntazah hotel places you within 2 miles (3 km) of Montazah Palace and Montazah Beach. Royal Jewelry Museum and Stanley Bridge are also within 6 miles (10 km).

Luxury amenities

A private beach, 2 restaurants, and an outdoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the 6 conference rooms, free WiFi in public areas, and laundry service. 2 coffee shops/cafés offer dining options, while a bar/lounge and a gym are also on site.

Free WiFi, balconies

In addition to LED TVs with satellite channels, the 288 guestrooms offer free WiFi and balconies. Other amenities include 24-hour room service, minibars, and free bottled water. Change of towels is available on request.

City Room, 2 Twin Beds, Balcony, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$77* Per night/room Nov 6 - Nov 7

Club Suite, 1 Queen Bed, City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Balcony, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Club Room, 1 Queen Bed, Balcony, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

City Room, 2 Twin Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Club Suite, 1 Queen Bed, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Sheraton Montazah Hotel ratings based on 3 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Sheraton Montazah Hotel

Everyone (2) Family (1)
1 out of 5
Staff told me that they were overbooked and our reserved rooms weren't available. Water leaks from the ceiling in the check-in area!! After hours of traveling and being very tired, we were kept over 90 minutes to see what rooms we can get, and we ended up with 2 rooms that were, similar to many parts of the hotel, in poor physical condition with worn out laminate flooring, stinky disabled bathroom, non-functional room lights or TV (we requested service to fix these last 2 issues who were quite delayed and partially fixed the issues). Front office never answer room phone calls. Hardly any English spoken TV channels for those who don't speak Arabic. Breakfast was great with good staff attitude and customer service.

Posted by on Aug 30, 2021

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1 out of 5

don't believe the pictures!

Hotel is nothing like the pictures it shows. 4-Star rating is exaggerated. Hotel facilities are old, outdated and even deteriorated. Staff is amicable but nothing out of the ordinary. Food is limited and not that good. Wouldn't recommend it unless you get a Very cheap price

Posted by , from colombia on Jul 19, 2016

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Comment from Hotel Management

Feb 1, 2017 by mahmahm3

Dear Samir, Thank you for taking the time to share your thoughts regarding the hotel maintenance. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Sincerely, The Management

4 out of 5

Beautiful view

Professional staff, beautiful view of the Mediterranean Sea and right in the heart of Alexandria. I would definitely stay here again.

Posted by on Nov 5, 2015

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Comment from Hotel Management

Dec 3, 2015 by MSALEM

Dear Guest, I would like to seize this opportunity to express my sincere appreciation for choosing the Sheraton Montazah Hotel for your stay in Alexandria and for your wonderful feedback noted with regards to your stay with us. We do look forward to welcoming you again and always at Your Sheraton Montazah Hotel. Once again thank you and best regards, Cordially, The Management

About the Sheraton Montazah Hotel

Location Corniche Road, Alexandria,

Renovations + Closures

The property will be renovating from June 1 2021 to May 31 2022 (completion date subject to change). The following areas are affected:

  • Exterior

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Simply walk outside to feel the sun on your face at the sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Sheraton Montazah Hotel like an outdoor pool, a children's pool, and a fitness center. There are 2 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This luxury hotel also offers a sauna and a terrace. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Alexandria hotel.

  • 1 building
  • 288 guestrooms or units
  • 14 levels
  • 2 dining venues
  • 2 coffee shops
  • 5511 sq ft of conference space
  • 512 sq m of conference space
  • Built in 1981
  • Bar or lounge
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • On private beach
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Montazah Hotel offers 288 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 49-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11 AM.

La Mamma Restaurant - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Cafe Coquillage - This café serves breakfast, lunch, and dinner. Open daily.

Café Rendez Vous - This coffee shop serves breakfast, lunch, and dinner. Open daily.

Aquarius Discotheque - This bar serves light fare only. Open daily.

Caesar Bar - This restaurant specializes in barbecue and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach, a sauna, and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Please note that according to the government restrictions during the COVID-19, the Hotel maximum occupancy per room is only 2 persons

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EGP 300.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Sheraton Montazah Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash

Safety features at this property include a fire extinguisher and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • One child stays free
  • Car recommended
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EGP 200 per person (approximately)
  • Uncovered self parking fee: EGP 70 per day
  • Rollaway bed fee: EGP 300.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Montazah
  • Hotel Sheraton Montazah
  • Montazah Hotel
  • Montazah Sheraton
  • Montazah Sheraton Hotel
  • Sheraton Hotel Montazah
  • Sheraton Montazah
  • Sheraton Montazah Alexandria
  • Sheraton Montazah Hotel
  • Sheraton Montazah Hotel Alexandria
  • Alexandria Sheraton
  • Sheraton Hotel Alexandria
  • Sheraton Alexandria
  • Sheraton Montazah Hotel Hotel
  • Sheraton Montazah Hotel Alexandria
  • Sheraton Montazah Hotel Hotel Alexandria

You should know

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Pool access available from 9:00 AM to 7:00 PM.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.