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Hotel Description

Family-friendly 4-star resort near Alcudia Beach

Seaside stay

You'll find Alcudia Beach and Alcudia Port within 3 miles (5 km) of this Alcudia resort. Bahia de Pollensa and S'Albufereta are also within half a mile (1 km).

Full-service spa, sauna

A full-service spa, 3 restaurants, and 4 outdoor pools are all featured at this eco-friendly resort. There's fun for all ages with a free kid's club and mini golf, and families will appreciate the onsite laundry facilities. Enjoy the 2 indoor pools and perks like free self parking and free WiFi.

Free WiFi, balconies

In addition to flat-screen TVs with satellite channels, the 532 guestrooms offer free WiFi and balconies. Other amenities include refrigerators, minibars, and room service.

Classic Room (village)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max
$176* Per night/room Aug 22 - Aug 23

Standard Room (Maris )

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Room (Village Plus)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Premium Room (Village Pure)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Pollentia Maris Room adults 1 Child

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Family Suite (PLUS)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Renovations + Closures

The property is closed during November, December, January, and February.

All-inclusive Details

All-inclusive room rates at PortBlue Club Pollentia Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Gratuities

  • Additional gratuities accepted
  • Surcharge for premium or imported alcoholic beverages
  • All onsite activities, and facilities and equipment included
  • Gratuities not included
  • Only non-alcoholic beverages included

Property Features

Some rates at PortBlue Club Pollentia Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of PortBlue Club Pollentia Resort, you'll find a full-service spa, 4 outdoor swimming pools, and 2 indoor swimming pools along with outdoor tennis courts and a sauna. There are 3 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 4 bars/lounges. Public spaces have free WiFi. Event space at this resort measures 7158 square feet (665 square meters) and includes a conference center. A children's pool, a fitness center, and spa services are also featured at the family-friendly PortBlue Club Pollentia Resort. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 4-star Alcudia resort is smoke free.

  • 532 guestrooms or units
  • 2 levels
  • 3 dining venues
  • 3 bars by the pool
  • 4 bars or lounges
  • 7158 sq ft of conference space
  • 665 sq m of conference space
  • Built in 1986
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Palma de Mallorca Airport (PMI) (61.9 km / 38.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

PortBlue Club Pollentia Resort offers 532 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include bidets and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private balcony
  • Minibar
  • In-room dining
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10 AM.

Denario - This buffet restaurant serves breakfast, lunch, and dinner.

Ancora - This buffet restaurant serves breakfast and dinner. Open daily.

Grill Aquarius - This restaurant serves lunch only. Guests can enjoy drinks at the bar. Open daily.

Room service is available.

Nearby Activities

4 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

Guests under 13 years old are not allowed in the swimming pool or health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Miniature golf on site
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Snorkeling nearby
  • Parasailing nearby
  • Hiking/biking trails on site
  • Tennis lessons on site
  • Volleyball on site
  • Water skiing on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Racquetball/squash on site
  • Fitness classes on site
  • Basketball on site
  • Scooter/moped rentals on site
  • Bicycle rentals on site
  • Scuba diving on site
  • Golf lessons available nearby

Spa Services

The onsite spa has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 14 per person (approximately)
  • Airport shuttle fee: EUR 85.00 per person (roundtrip)
  • Late check-out fee: EUR 25 (subject to availability)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Club Pollentia
  • Club Pollentia Resort
  • Club Resort Pollentia
  • Pollentia
  • Pollentia Club
  • Pollentia Club Alcudia
  • Pollentia Club Resort
  • Pollentia Club Resort Alcudia
  • Pollentia Resort
  • Pollentia Club Hotel Alcudia
  • Pollentia Club Resort Alcudia, Majorca
  • Pollentia Hotel Alcudia
  • PortBlue Club Pollentia Resort Alcudia
  • PortBlue Club Pollentia Resort
  • PortBlue Club Pollentia Alcudia
  • PortBlue Club Pollentia
  • PortBlue Club Pollentia Alcudia, Majorca
  • PortBlue Club Pollentia Resort & Spa Alcudia Majorca
  • Portblue Club Pollentia
  • PortBlue Club Pollentia Resort Resort
  • PortBlue Club Pollentia Resort Alcudia
  • PortBlue Club Pollentia Resort Resort Alcudia

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • PortBlue Club Pollentia Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.