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Quality Inn Schenectady - Albany

2.5-star property
2788 Hamburg Street, Schenectady, NY 1-855-201-7819
2.7 out of 5
See all 13 travelocity Reviews

"For the last three years I have stayed here many times. Rooms are clean and comfortable. Very convenient location makes getting around easy. Breakfast ... " More

By markedman on Wed 10 Jul 2013

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Hotel Description

Enjoy the indoor pool at this Schenectady hotel

In Schenectady

At this Schenectady hotel, you'll be within 3 miles (5 km) of Central Park Rose Garden and 6 miles (10 km) of Proctors Theater. Museum of Innovation and Science and Rivers Casino & Resort are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 50 guestrooms offer WiFi and coffee/tea makers. Other amenities include free weekday newspapers, free local calls, and hair dryers.

Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$81* Per night/room Oct 24 - Oct 25

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Quality Inn Schenectady - Albany ratings based on 13 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Quality Inn Schenectady - Albany

Everyone (5)
4 out of 5

Posted by on Dec 17, 2019

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Comment from Hotel Management

Dec 17, 2019 by Nisha S

Thank you for your response

2 out of 5
The room and site was barely acceptable. The room carpet was filthy. My socks were black. I know this hotel rented to local construction highway workers and that is where the black came from. But, that is not an excuse not to clean the carpet. The morning food area was fine except for the prepared food. The attendant sometimes wore gloves, sometimes not. The serving container looked like it hadn't been cleaned in a long time. The garbage cans in the diner were often overflowing and the drop away lid was covered with food debris. Don't eat the prepared food here! On the positive, my bed was clean and very comfortable.

Posted by on Oct 11, 2019

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Comment from Hotel Management

Nov 4, 2019 by Nisha S.

Dear Guest, Thank you for your feedback. We regret to hear you did not enjoy your stay with us. Your concerns have been escalated to the appropriate departments. We hope you decide to stay with us again.

4 out of 5

Posted by on Jun 16, 2019

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Comment from Hotel Management

Jun 20, 2019 by Nisha S.

Thank you for your response.

2 out of 5

2 star rating deceiving

Wifi didn't work, not enough electrical outlets, shabby linens, sink and tub drained very slowly, room smelled a bit like cigarette smoke. Was clean, staff friendly. Stayed in 2 star quality inn the night before which was much nicer so we booked this one. Very disappointing.

Posted by on Aug 25, 2016

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1 out of 5

Don't bother if you want a hotel with a pool

Pros: Nothing
Cons: Staff-especially the pool staff
Location: Proctors theater
Terrible experience. Hotel uses a laptop which is frozen all the time They never want you to use or even look at the pool, They say it will open in half hour because of chemicals-not true, my family was never allowed to use the pool. Halls are dingy and dirty just as the neighborhood its locate Room are clean though and breakfast was ok. Don't book

Posted by , from NY city on May 19, 2015

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4 out of 5

A very good value

For the last three years I have stayed here many times. Rooms are clean and comfortable. Very convenient location makes getting around easy. Breakfast has a full variety from waffles to fruit. Along with good coffee and friendly service.

Posted by on Jul 10, 2013

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3 out of 5

Conveniently located close to the Thruway, and to restaurants and churches.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, free use of pc and printer.
Cons: free use of pc but not wireless.
Conveniently located to restaurants and church. The hotel was clean, and the pool looked inviting, though we didn't have time to take advantage of it.

Posted by , from Columbus, OH, USA on Nov 4, 2011

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1 out of 5

Would not recommend this hotel.

Schenectady had limited options so, having had good luck with Quality Inns in the past, I tried this one. Clearly, this hotel had seen better days - room was not very clean, had to ask to have a bedspread exchanged because of unidentifiable stains,carpet dinghy and uneven (or was the floor below uneven?). The staff were friendly and I think there was a free continental breakfast.

Posted by , from Oregon on Feb 4, 2011

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1 out of 5

Terrible night spent here

My husband and I spent one night here while visiting our son at college suffice it to say we will never return... Our room was not clean, the hallways were not clean and to add insult to injury there was No tea or Coffee until well after &:00AM when it had been promised for 6:00AM.... Inexcusable conditions.

Posted by on Oct 12, 2009

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1 out of 5

Do not stay here the staff is crazy!

This time when I was going to make my reservation, the rate was a bit high, so I compared rates and actually could have stayed at the Hilton for less. The Hilton is a few miles away and the Quality is right around the corner from the kid?s home. So I did what travel experts tell you to do. I called the Quality Inn directly and asked for a better rate. They offered me a room for $* per night. So I took it. I was never asked how many in my party. When I checked in, I was asked how many people would be staying. I told them myself and my wife. It was only then told I was on the business rate and an addition guest would be an extra 5 dollars. I protested mildly but checked in. The first night was fine. When the kids came to visit me in my room the next day, we went down to the pool. Before we could even swim a lap the owner's wife came in and demanded to know who is registered here. I said myself and my wife. Well we were asked to all leave the pool. I explained to the woman that it had never been a problem before, and that we stay regularly. That was not acceptable to her. She left and my wife and kids were discussing the situation (Do we stay? Do we go?). She then returned and we were told to leave the pool or she would call the police. Then, was told to check out immediately. And I mean immediately. We went back to the room to pack up and was called immediately and asked how soon we would be leaving. We were given less then 15 minutes to leave . I found another motel within minutes as there are several around the area. Here is the weird part. When we called Choice Hotels to complain we were told that children under 18 stay for free. So I had a hard time understanding what set the manager off. The only thing I can think is the business rate must be for only one person, and that each addition person is 5 dollars. Which at that point, the Hilton would have been cheaper. But rather than explain that to me (If that is even true) the manager made a scene in front of my children and never discussed if there was a rate difference. So no matter what, I was treated badly, rudely and unfairly. The management must be hurting for money or are just mean and nasty. I don't know. But all I can say is unless you want to also be treated badly YOU DON?T WANT TO STAY HERE!

Posted by on Jun 23, 2009

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About the Quality Inn Schenectady - Albany

Location 2788 Hamburg Street, Schenectady, NY 12303

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Quality Inn Schenectady - Albany offers its guests an indoor pool and a fitness center. A computer station is on site and wired Internet is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available daily. The business-friendly Quality Inn Schenectady - Albany also features coffee/tea in a common area, complimentary newspapers in the lobby, and a television in a common area. Free self parking is available. Smoking is allowed in designated areas at this Schenectady hotel.

  • 50 guestrooms or units
  • 2 levels
  • Built in 1987
  • Buffet breakfast (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge) , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Schenectady Station (5.8 km / 3.6 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Quality Inn Schenectady - Albany offers 50 accommodations with coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with premium cable channels. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Hotel Names

  • Quality Inn Schenectady
  • Quality Schenectady
  • Quality Inn
  • Quality Inn Schenectady Albany
  • Quality Inn Schenectady - Albany Hotel
  • Quality Inn Schenectady - Albany Schenectady
  • Quality Inn Schenectady - Albany Hotel Schenectady
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.