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Paloma Backwater Resorts

Property class: 4
Family-friendly 4-star hotel with outdoor pool

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Photo gallery for Paloma Backwater Resorts

A restaurant with a wooden interior, large windows, and a view of the water.
A waterfront hotel with multiple buildings, each featuring red roofs and reflective water surfaces.
A wooden bench and table arrangement in a dimly lit room with a stone centerpiece and a vase with a flower.
A two-story building with a swimming pool in front.
A wooden-paneled room with a large bed, a desk, and a chair.

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Kainakary.P.O, Alappuzha, Kuttanad Taluk, Kerala, 688501
  • Place, Edathua Church
    ‪8 min drive‬
  • Place, Alappuzha Beach
    ‪15 min drive‬
  • Place, Alleppey Lighthouse
    ‪16 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Queen Bed, Accessible, Lake View

A bedroom with a wooden ceiling, a bed with a red blanket, and a balcony with a view of the water.

Deluxe Double Room, 1 Queen Bed, Accessible, Lake View

  • Lake view
  • 495 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Alappuzha

Alappuzha retreat .Within 6 miles (10 km) of this hotel, you'll find Revi Karunakaran Museum and Ambalapuzha Sree Krishna Temple. Also within 9 miles (15 km) are Chettikulangara Bhagavathy Temple and Padanilam Parabrahma Temple.

What's nearby

  • Edathua Church - 8 min drive - 3.8 miles
  • Alappuzha Beach - 15 min drive - 9.0 miles
  • Alleppey Lighthouse - 16 min drive - 9.2 miles
  • Ambalapuzha Sree Krishna Temple - 17 min drive - 9.8 miles
  • Chettikulangara Bhagavathy Temple - 17 min drive - 7.9 miles

Getting around

  • Alappuzha Station - 34 min drive
  • Cochin International Airport (COK) - 158 min drive

Restaurants

  • ‪Cafe Catamaran - ‬13 min drive
  • ‪Brothers hotel - ‬10 min drive
  • ‪Cafe Leventy8 - ‬12 min drive
  • ‪Madras Veg Table Restaurant - ‬8 min drive
  • ‪Indian Coffee House - ‬10 min drive

About this property

Paloma Backwater Resorts

Family-friendly 4-star hotel with outdoor pool
Paloma Backwater Resorts offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. A children's pool, a sauna, and spa services are also featured at the family-friendly Paloma Backwater Resorts. Free self parking and valet parking are available.

This 4-star Alappuzha hotel is smoke free.

  • 35 guestrooms or units
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site
  • Coffee shop
  • 1 conference room
  • Dining venue
Paloma Backwater Resorts offers 35 accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

This Alappuzha hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and refrigerators can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 2000.0 per night.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: INR 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Paloma Backwater Resorts Resort Alappuzha
Paloma Backwater Resorts Resort
Paloma Backwater Resorts Alappuzha
Paloma Backwater s Alappuzha
Paloma Backwater Resorts Hotel
Paloma Backwater Resorts Kuttanad Taluk
Paloma Backwater Resorts Hotel Kuttanad Taluk

Frequently asked questions

How close is Paloma Backwater Resorts to the airport?

Paloma Backwater Resorts is 58.1 mi (158-min drive) away from the Cochin International Airport (COK) airport, the closest popular airport to the property.

Does Paloma Backwater Resorts have an airport shuttle?

Paloma Backwater Resorts offers an airport shuttle.

How close is Paloma Backwater Resorts to the beach?

This hotel is 7.3 mi (35-min drive) from Alappuzha Beach and 12.7 mi (39-min drive) from Omanappuzha Beach. Don't forget your sunscreen!

Does Paloma Backwater Resorts offer free breakfast?

Paloma Backwater Resorts offers free buffet breakfast every day from 7:30 AM to 10:30 AM.

Is there a casino at Paloma Backwater Resorts?

No, there is no casino at this hotel.

What time is check-in at Paloma Backwater Resorts?

Check-in begins at 2 PM.

Is there free parking at Paloma Backwater Resorts?

This hotel offers free self parking and valet parking.

Does Paloma Backwater Resorts have a pool?

Paloma Backwater Resorts features an indoor pool, an outdoor pool, and a children's pool.

Does Paloma Backwater Resorts have a restaurant?

Yes, there is a restaurant on site.

Does Paloma Backwater Resorts have a spa?

This hotel has a spa, which features massages.

How close is Paloma Backwater Resorts to downtown Alappuzha?

Paloma Backwater Resorts is 0.6 mi away from Kainakary.

Paloma Backwater Resorts Reviews

Reviews

5.6
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 2 out of 5 reviews

6.8/10

Cleanliness

5.2/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

SRINIVASAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good start post COVID

Enjoyed our stay here. This was our first vacation post COVID. We made up for all that we missed because of COVID. Would recommend a good lake view room. Also take a stroll outside the resort along the river. Don't miss the speed boat ride, you will go through narrow river lanes and low bridges. There is a small jetty for speed boat and shikara within the property itself. Thanks for all the staff for making this memorable,
Stayed 2 nights in Jun 2022
Verified review

2/10 Terrible

Rajesh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BUYER BEWARE

We stayed at this HIGHLY OVERRATED hotel in 2 rooms between December 18-20th 2017. The Hotels offers lousy service, lousy housekeeping, a third class restaurant with a dirty torn menu. The airconditioner in our room was leaking profusely and we had to place towel and bathmats on the floor to absorb the water. Early in the morning we were workers started maintenance work on the roof of nearby cottages. There is little or no lighting in the restaurant at night and mosquitoes and insects crawl all over the food. The hotel offers only fixed food menus served as buffets through Breakfast Lunch and Dinner there is no a la carte available for these meals. The food quality is bad. Justin the Manager / Steward in charge of the restaurant is frankly useless. His alternate Anup is a good man and tries to make the best of a horrible situation. The waitressing staff are untrained, tables are left dirty for long periods after guests have finished their meals. A complete and total waste of money. This Hotel (??) should be closed down and I intend to complain about the agency which accorded it Four Star rating. Hotels.com are equally responsible in featuring this hotel on its website, and this is the last time ever that I will book a hotel through Hotels.com.
Stayed 3 nights in Dec 2017
Verified review

8/10 Good

Renata

Liked: Cleanliness, property conditions & facilities, room comfort

Relaxing place with fabulous views

Great, luxurious place to stay. Beautiful views (but wish they'd clean the rubbish out of the water!). They also offered us a free boat ride on the first night which was fantastic. We stayed off peak so there weren't many people there and it was very quiet. Staff were great and the room we stayed in had excellent views of the lake. I only wish they served alcohol as it would have been nice to have a drink by the pool. The food was also excellent, although many of the things on the menu weren't available (again this is probably as many people weren't staying there so that is understandable). The place did not have much of an atmosphere and was far from things (but great if all you wanted to do was relax).
Stayed 2 nights in Mar 2019
Verified review

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Room comfort

مايصلح للعائلات

المكان بعيد وغير مناسب للعائلات
Stayed 1 night in Dec 2018
Verified review

2/10 Terrible

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Do NOT recommend

Booked this hotel for two nights during a birthday trip with my mother. The hotel is on a hard-to-access road, not easy to get to town. The website indicates they have amenities that do not exist (a curio shop, full service restaurant). The restaurant was barebones and the food seemed as if it may have been sitting for some time. There was little to do and because of the location it was not easy to get into town to go explore. Nothing on the website indicated the property did not serve alcohol. As it was a birthday celebration, we were hoping for a bit of wine to celebrate the dinner. We were disappointed upon arrival and decided to cut our reservation short. The front desk manager seemed understanding and agreed it was ok for us to stay only one night (of a two-night reservation) and said we could be refunded the second night given we determined this within hours of arriving. We confirmed this again in the morning when leaving. Since then, the hotel has ignored Orbitz's requests to confirm this so blocked the refund. They are simply not responding to multiple emails. They misrepresent information about their property and do not tell the truth to guests. I cannot recommend a stay at this hotel.
Stayed 2 nights in Dec 2017

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