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Hotel Description

Luxurious 5-star hotel with outdoor pool

In Ambalapuzha

At this Ambalapuzha hotel, you'll be within 3 miles (5 km) of Alleppey Lighthouse and 6 miles (10 km) of Vembanad Lake. Alappuzha Beach is within 6 miles (10 km) and Marari Beach is within 12 miles (20 km).

Free perks

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Enjoy the gym and perks like free valet parking.

Free WiFi, balconies

Featuring conveniences like refrigerators and coffee/tea makers, the 58 guestrooms also offer free WiFi and TVs with cable channels. Balconies, 24-hour room service, and minibars are also available.

Heritage Cottage

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$99* Per night/room Jan 30 - Jan 31

Lake View Premium

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Lake View Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

About the Sterling Lake Palace Alleppey

Location Thirumala Ward, Ambalapuzha, Kerala 682 001

Renovations + Closures

The following facilities or services will be unavailable from December 1 2020 to December 31 2021 (dates subject to change):

  • Fitness facilities
  • Spa/Beauty services
  • Swimming pool

Property Features

Sterling Lake Palace Alleppey offers its guests a children's pool, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. Free breakfast is available. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Spa services, a library, and a terrace are also featured at the luxury Sterling Lake Palace Alleppey. You'll have access to the outdoor pool and health club at a partner property. Free self parking and valet parking are available. This 5-star Ambalapuzha hotel is smoke free.

  • 58 guestrooms or units
  • Breakfast available (free)
  • Cabanas by the pool (free)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Train station: Alappuzha Station (6 km / 3.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Sterling Lake Palace Alleppey offers 58 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature Egyptian cotton sheets. Refrigerators and coffee/tea makers are provided. Guests can surf the web using the complimentary wireless Internet access. Televisions come with cable channels. Additionally, rooms include complimentary bottled water and fans. Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Housekeeping (daily)
  • Safe
  • Desk
  • Air conditioning
  • Fan

Food & Drink

Guests are served free breakfast.

SEA FOOD RESTAURANT - Onsite seafood restaurant.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fishing on site
  • Rowing or canoeing on site
  • Golfing nearby
  • Boat tours on site
  • Volleyball on site
  • Kayaking nearby
  • Motor boating on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including Ayurvedic.

  • Hot stone massage
  • Deep tissue massage
  • Manicures and pedicures
  • Facial treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide a negative PCR COVID-19 test result. Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in. For more details, please contact the property using the information on the booking confirmation.

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. At check-in, guests must provide a negative PCR COVID-19 test result. The negative COVID-19 test must have been administered no more than 72 hours prior to check-in.

  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Negative COVID-19 test result must be of specific type(s): PCR
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lake Palace Backwater Resort
  • Lake Palace Luxury Backwater
  • Lake Palace Luxury Backwater Resort
  • Palace Luxury Backwater
  • Palace Luxury Backwater Resort
  • Lake Palace Luxury Backwater Resort Alappuzha
  • Lake Palace Luxury Backwater Alappuzha
  • Sterling Alleppey Ambalapuzha
  • Sterling Lake Palace Alleppey
  • Sterling Lake Palace Alleppey Hotel
  • Lake Palace A Luxury Backwater Resort
  • Sterling Lake Palace Alleppey Ambalapuzha
  • Sterling Lake Palace Alleppey Hotel Ambalapuzha

You should know

  • To get to the property, guests need to transfer by boat. Transfers need to be confirmed in advance by contacting the property at the number on the booking confirmation.
  • Pool access available from 8 AM to 8 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.