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Shangri-La Golden Sands, Penang

Property class: 4
Family-friendly 4-star resort near Ferringgi Beach

Choose dates to view prices

Photo gallery for Shangri-La Golden Sands, Penang

A wooden deck with outdoor seating, a thatched-roof gazebo, and palm trees.
A hotel with multiple floors, outdoor seating areas, and a pool.
A spacious lobby with a high ceiling, a chandelier, and a reception desk. There are two sofas with cushions and a small table in the center.
A resort with a large building, a swimming pool, and a beach area.
An outdoor bar area with a tropical theme, including palm trees and potted plants.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Jalan Batu Feringgi, George Town, Penang, 11100
  • Place, Eden Parade Shopping Centre
    ‪2 min walk‬
  • Place, Ferringgi Beach
    ‪3 min walk‬
  • Place, Batu Feringghi Night Market
    ‪9 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪39 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Sea View

A spacious hotel room with a large bed, a balcony with a view, and a dining area.

Executive Room, 1 King Bed, Sea View

8.0 out of 10
Very good
(13 reviews)
  • Sea view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a sofa, a desk, and a view of a mountainous landscape.

Superior Room, 1 King Bed

7.4 out of 10
Good
(11 reviews)
  • Hill view
  • 387 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Sea View

A hotel room with two beds, a desk, a chair, and a balcony with a view of buildings.

Executive Room, 2 Twin Beds, Sea View

7.6 out of 10
Good
(4 reviews)
  • Sea view
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a desk, and a large window offering a view of a forested area.

Superior Room, 2 Twin Beds

9.0 out of 10
Wonderful
(10 reviews)
  • Hill view
  • 387 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

A hotel room with a large bed, a TV, a desk, and a balcony with a view of the city and hills.

Executive Suite, 1 King Bed

  • Sea view
  • 771 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk with a lamp, a chair, and a view of palm trees through large windows.

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(10 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a chair, and a balcony with a view of palm trees.

Deluxe Twin Room

9.0 out of 10
Wonderful
(7 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior twin Room

Hypo-allergenic bedding available, minibar, in-room safe, desk

Superior twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior king Room

Lobby

Superior king Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe twin Room

Lobby

Deluxe twin Room

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

George Town

Oceanside stay.A stay at this Batu Ferringhi resort places you within half a mile (1 km) of Ferringgi Beach and 3 miles (5 km) of Tropical Spice Garden. ESCAPE Adventureplay and Entopia by Penang Butterfly Farm are also in the area.
View more Resorts in George TownOpens in a new window

What's nearby

  • Eden Parade Shopping Centre - 2 min walk - 0.1 miles
  • Ferringgi Beach - 3 min walk - 0.2 miles
  • Batu Feringghi Night Market - 9 min walk - 0.5 miles
  • Yahong Art Gallery - 2 min drive - 0.8 miles
  • Moonlight Bay - 2 min drive - 1.0 mile

Getting around

  • Penang Sentral - 55 min drive
  • Penang Intl. Airport (PEN) - 52 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Sigi's Bar & Grill on The Beach - ‬8 min walk
  • ‪La Sands - ‬1 min walk
  • ‪Garden Cafe - ‬1 min walk
  • ‪Restaurant Power-Up - ‬2 min walk

About this property

Shangri-La Golden Sands, Penang

Family-friendly 4-star resort near Ferringgi Beach
As a guest of Shangri-La Golden Sands, Penang, you'll find a golf course, a complimentary water park, and 2 outdoor swimming pools. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center, 5 meeting rooms, and limo/town car service. A children's pool, a health club, and a library are also featured at the family-friendly Shangri-La Golden Sands, Penang. You'll have access to the outdoor pool and health club at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 4-star George Town resort.

  • 387 guestrooms or units
  • 7 levels
  • Built in 1980
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Convenience store
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Shangri-La Golden Sands, Penang offers 387 accommodations, which are accessible via exterior corridors and feature minibars and safes. A pillow menu is available. 43-inch LCD televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and bidets.

This George Town resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Similar properties

Aerial view
PARKROYAL Penang Resort
Batu Ferringhi
  • Pool
  • Spa
  • Kids pool
  • Waterslide
4.4 out of 5, Excellent, 1,000 reviews
$167 nightly
The price is $184
Sep 21 - Sep 22
Total with taxes and fees
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Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: MYR 84 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 9-hole golf course
  • Arcade/game room
  • Children's pool
  • Ecotours
  • Free children's club
  • Free water park
  • Golf lessons
  • Health club
  • Library
  • Mini golf
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Tennis lessons
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Elevator (71 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Golden Sands, Penang

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 150 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MYR 84 per person
  • Rollaway bed fee: MYR 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation.

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Golden Sands Resort Shangri-La
Golden Sands Resort Shangri-La Penang George Town
Golden Sands Shangri-La
Golden Sands Shangri-La Penang George Town
Golden Sands Batu Ferringhi
Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
Golden Sands Resort By Shangri-La Penang/Batu Ferringhi
Golden Sands Resort by Shangri La
Shangri Golden Sands, Penang
Shangri La Golden Sands Penang
Shangri-La Golden Sands, Penang Resort
Golden Sands Resort by Shangri La Penang
Shangri-La Golden Sands, Penang George Town
Shangri-La Golden Sands, Penang Resort George Town

Frequently asked questions

How close is Shangri-La Golden Sands, Penang to the airport?

Shangri-La Golden Sands, Penang is 19.2 mi (52-min drive) away from the Penang Intl. Airport (PEN) airport, the closest popular airport to the property.

How much does it cost to stay at Shangri-La Golden Sands, Penang?

As of Sep 11, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Golden Sands, Penang on Oct 4, 2026 start from $117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Shangri-La Golden Sands, Penang have an airport shuttle?

Airport shuttle services are not available at Shangri-La Golden Sands, Penang.

How close is Shangri-La Golden Sands, Penang to the beach?

This resort is a short 3-minute walk from Ferringgi Beach and 0.6 mi (2-min drive) from Moonlight Bay. Don't forget your sunscreen!

Does Shangri-La Golden Sands, Penang offer free breakfast?

Free breakfast isn’t provided at Shangri-La Golden Sands, Penang, but continental breakfast is offered for a fee of MYR 84 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Shangri-La Golden Sands, Penang?

No, there is no casino at this resort.

What time is check-in at Shangri-La Golden Sands, Penang?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Shangri-La Golden Sands, Penang?

This resort offers free self parking.

Does Shangri-La Golden Sands, Penang have a pool?

Shangri-La Golden Sands, Penang features 2 outdoor pools and a children's pool.

Does Shangri-La Golden Sands, Penang have a restaurant?

Yes, there is a restaurant on site.

Does Shangri-La Golden Sands, Penang have a spa?

There are no spa services available at this resort.

How close is Shangri-La Golden Sands, Penang to downtown George Town?

Shangri-La Golden Sands, Penang is 7.1 mi away from George Town.

Shangri-La Golden Sands, Penang Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 422 out of 1003 reviews
Rating 8 - Good. 340 out of 1003 reviews
Rating 6 - Okay. 133 out of 1003 reviews
Rating 4 - Poor. 72 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Manal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay Great food Helpful staff
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Chong Hock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is very comprehensive, great for family retreat with pool, beach and gym ~ The location is perfect if you would like walk around to visit the night market : ) Definitely would recommend this hotel : )
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place always wanting to help you out all staff were wonderful
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Khader Ali Akbar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and better hospitality
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Franz

Child friendly hotel. Family had a great time.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liang Jen

Liked: Cleanliness, staff & service, property conditions & facilities
good breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ka Ku Frankie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent, they are courteous and helpful despite being super busy, and the Adventure Zone is perfect for family with children 10 or below. My daughter loved the handicrafts and the snake show!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Bevan

Liked: Cleanliness
The breakfast buffet was a lovely surprise. It was extensive and offered a wide variety of international food.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Jynan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing from Beginning to end , staff & service amazing definitely will stay again 👍👍
Stayed 8 nights in Jan 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. Lots of pools, shame about the beech
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Beng choo

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean but very dated. The hotel is centrally located and within walking to local eateries and the night market. This is good as everything inside the hotel is very overpriced. I Breakfast was ok but not worth the money if not included in the room for free. The beach is eroded which is a shame. The pool so very nice. I previously stayed at the Hard Rock and found that to be better value for money.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, the staff very courteous, nice deck chairs to enjoy the sea breeze and sounds of the ocean. Only short coming was the missing beach and ability to swim in the sea .
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

??

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very good.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Hayder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place for family
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Sinead

Liked: Amenities
Disliked: Property conditions & facilities
Breakfast was very busy, floor Staff a bit chaotic and the place was dirty. The young staff at Sigi’s were just wonderful, friendly, so pleasant and accomodating but the older staff a bit rude-disappointing to see. Security on grounds were lovely as were the guys in Lobby.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Mohd Asraf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly and the staff was amazing. Also had a gluten free breakfast area and some good options for dinner, including gluten free pasta! There is almost zero beach access now though. We were disappointed by that.
Stayed 8 nights in Feb 2026
Verified review

6/10 Okay

Shona

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had high hopes when we arrived at Shangri-la Golden Sands and the staff were nothing but polite, pleasant and helpful throughout our stay. However, we quickly noticed that our bathrooms weren’t the cleanest - there strands of hair everywhere and a slight smell of sewer. There were plumbing issues - which the hotel fixed upon request. The dinner buffet was very mediocre and somewhat disappointing- only because I associated Shangri-la with better buffet food.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our welcome, check in, room and staff were excellent. The hotels pools, Adventure Zone and buffet breakfast was amazing. The outer hallways were a little worn down. The hallway on the 4th floor smelled like vomit or rotten milk was spilled on the carpet. The staff worked tirelessly to clean it up but the smell was still there. Towards the end of the trip water was leaking from the ceiling and a bucket was put on the ground in the hallway. It just needs some updating. However our room was fine. Nice cold air conditioning and clean. Wonderful ocean view balcony. Despite the small things I'd definitely stay here again!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 4 nights in Jun 2024
Verified review

8/10 Good

Wasim

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, amenities were available, had some minor issues in our room and addressed immediately. Room service was also very responsive and available at all hours
Stayed 5 nights in Dec 2025
Verified review

4/10 Poor

Imran

Disliked: Cleanliness, property conditions & facilities
The rooms are filthy and the entire resort is very old and tired. If you're coming to this part of penang, id recommend Park Royal. Avoid this place if your budget allows.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Kirsten

Liked: Cleanliness
Firstly, let me start by saying we were staying as a couple and didn’t realise it was the school holidays in south east Asia, so this definitely colours my review. The pool area looked amazing when we arrived, but the entire time we were there it was completely crowded with kids - who were having an amazing time and it’s definitely a great resort for families. For us, it was so noisy, overcrowded and you couldn’t get an alcoholic drink until 3pm… and even then, there never seemed to be anyone around in the lounge to serve drinks so you have to head over to Sigi’s. I promise I’m not usually a day drinker, but when I’m on holiday at a resort, a day time cocktail is part of holidaying. In good news, you can wander next door to the Rasa resort, which is way quieter and serves drinks with a smile. So my honest opinion - if you’re looking for family friendly, go to the Golden Sands; if you’re looking for relaxing couple-time, go to the Rasa.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Yi Chieh

Pool is g
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

NG

Liked: Cleanliness, staff & service, amenities
This hotel caters to families with young chidren. As such the staff does more like cotton candy, carolling on Christmas, giving complimentary cake to each room.
Stayed 3 nights in Dec 2025