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"Warning AC does not cool room was 75° thermostat set to 60. Usually would have left but was only there to sleep and go " More

By a verified traveler on Mon 16 May 2022

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Hotel Description

Aparthotel perfectly located for exploring Aiken

Heart of Aiken

You'll find Aiken Mall and Bruce's Field within 3 miles (5 km) of this aparthotel. Hopeland Gardens and Aiken Thoroughbred Racing Hall of Fame and Museum are also within 3 miles (5 km).

Free perks

This aparthotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free wired Internet, kitchenettes

The 85 apartments feature well-equipped kitchenettes with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free wired Internet, room service, and LCD TVs with cable channels. Weekly housekeeping is available.

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$109* Per night/room Jul 31 - Aug 1

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Towneplace Suites by Marriott Aiken Whiskey Road ratings based on 8 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Towneplace Suites by Marriott Aiken Whiskey Road

Everyone (4) Couples (1) Family (3)
3 out of 5
Warning AC does not cool room was 75° thermostat set to 60. Usually would have left but was only there to sleep and go

Posted by on May 16, 2022

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Comment from Hotel Management

May 21, 2022 by SK

On behalf of the staff here at TownePlace Suites in Aiken we would like to apologize for the inconvenience of the air in your room not reaching the proper temperature. We value you as a guest and we hate that you had this experience during your stay. We hope to see you again soon. Thank you for your time. Have a wonderful weekend.

4 out of 5
Great property, great stay. We were here for only one night . I was disappointed that the pet fee was $100. I believe $50 would have been a fair fee.

Posted by , from Wintergreen on Nov 24, 2021

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1 out of 5
I booked for a 1 Bedroom suite with 2 Queen beds & sofa bed upon checking in I received a 1 bedroom suite with 1 queen bed. I traveled from Savannah to visit my 3 kids with my fiancé. We couldn’t sleep comfortably my son slept on the floor I feel that this was unacceptable but too late to book another stay else where due to no openings and too late.

Posted by on Nov 15, 2021

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3 out of 5

Posted by on Jul 19, 2021

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5 out of 5
Very nice environment but we had people that kept complaining saying we were making noise and we were not

Posted by on Oct 14, 2020

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4 out of 5
Comfortable room, friendly staff. Pet friendly but they require a $100 non refundable pet fee. Breakfast is mostly carbs, not a lot of choices. Overall very nice hotel.

Posted by on Nov 26, 2017

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5 out of 5

Great stay!

The hotel was very clean and the staff was super nice. We will definitely stay here again if we’re back in the area.

Posted by on Oct 30, 2017

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5 out of 5

Well pleased

My stay at this hotel was very pleasing. The desk clerk was very nice the room was very clean and nicer than what I expected. The price was very reasonable. The bed comfort was great. Had a good night of rest I would highly recommend this hotel

Posted by , from Bluffton, SC on Dec 12, 2016

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About the Towneplace Suites by Marriott Aiken Whiskey Road

Location 1008 Monterey Drive, Aiken, SC 29803

Property Features

Towneplace Suites by Marriott Aiken Whiskey Road offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is served daily. The business-friendly Towneplace Suites by Marriott Aiken Whiskey Road also features barbecue grills, a picnic area, and coffee/tea in a common area. Free self parking is available. This Aiken aparthotel is smoke free.

  • 85 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free wired internet

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Towneplace Suites by Marriott Aiken Whiskey Road offers 85 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay movies. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered weekly.

  • In-room kitchenette
  • In-room dining
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available
  • Travel crib

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Room service is available.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 75
  • Maximum 2 per room (weight limit: 100 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Long-term renters welcome

This property uses eco-friendly cleaning products

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property uses eco-friendly cleaning products. Long-term renters welcome. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Long-term renters welcome
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 4

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning deposit: USD 250 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay plus USD 75 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Towneplace Suites Marriott Aiken Whiskey Road
  • Towneplace Suites Marriott Whiskey Road
  • Towneplace Suites Marriott Whiskey Road Aparthotel
  • Towneplace Suites Marriott Whiskey Road Aparthotel Aiken
  • Towneplace Suites Marriott Aiken Whiskey Road Aparthotel
  • Towneplace Suites riott Whisk
  • Towneplace Suites by Marriott Aiken Whiskey Road Aiken
  • Towneplace Suites by Marriott Aiken Whiskey Road Aparthotel

You should know

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.