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Occidental Roca Negra – Adults Only

4.0 star property
4-star adults-only hotel with 2 restaurants

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Photo gallery for Occidental Roca Negra – Adults Only

Outdoor pool, pool umbrellas, sun loungers
Terrace/patio
Lobby
2 restaurants, international cuisine
Business center

Popular amenities

  • All inclusive
  • Parking available
  • Spa
  • Gym
  • Bar

Explore the area

Map
Avenida Alfredo Kraus 42, Urbanización El Turman, Agaete, Gran Canaria, 35480
  • Agaete Natural Pools
    ‪3 min walk‬
  • Agaete Valley
    ‪17 min walk‬
  • Dedo de Dios Seastack
  • Las Palmas (LPA-Gran Canaria)
    ‪57 min drive‬

Room options

View all photos for Double Room, Terrace, Pool View

Double Room, Terrace, Pool View | 1 bedroom, minibar, in-room safe, desk

Double Room, Terrace, Pool View

  • 463 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Ocean View

Double Room, Ocean View | 1 bedroom, minibar, in-room safe, desk

Double Room, Ocean View

8.4 out of 10
Very good
(13 reviews)
  • 463 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

Double Room | 1 bedroom, minibar, in-room safe, desk

Double Room

8.0 out of 10
Very good
(5 reviews)
  • 463 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, minibar, in-room safe, desk

Junior Suite

  • 614 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

About the neighborhood

Agaete

Oceanside stay.You'll find Agaete Natural Pools and Playa La Caleta within a 15-minute walk of this Agaete hotel. Las Palmas Beaches and Agaete Valley are also within 2 miles (3 km).

What's nearby

  • Agaete Natural Pools - 3 min walk - 0.2 miles
  • Playa La Caleta - 5 min walk - 0.3 miles
  • Agaete Ferry Dock - 10 min walk - 0.6 miles
  • Agaete Botanical Gardens - 15 min walk - 0.8 miles
  • Agaete Valley - 17 min walk - 0.9 miles

Getting around

  • Gran Canaria Airport (LPA) - 47 min drive

Restaurants

  • ‪Dedo de Dios - ‬16 min walk
  • ‪Ragù - ‬14 min walk
  • ‪Churreria Hnos. Gonzalez - ‬10 min drive
  • ‪Bar Terraza Angor - ‬15 min walk
  • ‪Bar Perdomo - ‬21 min drive

About this property

Occidental Roca Negra – Adults Only

4-star adults-only hotel with 2 restaurants
Some rates at Occidental Roca Negra – Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Occidental Roca Negra – Adults Only offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

You'll find a business center on site. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Occidental Roca Negra – Adults Only. For a fee, parking is available. A complete renovation of Occidental Roca Negra – Adults Only was completed in January 2019.

This 4-star Agaete hotel is smoke free.

  • 140 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • Built in 2010
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Occidental Roca Negra – Adults Only offers 140 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The onsite spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, French, German, Italian, Spanish

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The price is $109
Jul 31 - Aug 1
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (31 inch wide door)
  • Handrails in stairways (41 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. This property uses solar energy.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Occidental Roca Negra
Hotel Spa Cordial Roca Negra
Occidental Roca Negra – Agaete
Occidental Roca Negra – Adults Only Hotel
Occidental Roca Negra – Adults Only Agaete
Occidental Roca Negra – Adults Only Hotel Agaete

Frequently asked questions

How close is Occidental Roca Negra – Adults Only to the airport?

Occidental Roca Negra – Adults Only is 35.5 mi (47-min drive) away from the Gran Canaria Airport (LPA) airport, the closest popular airport to the property.

Does Occidental Roca Negra – Adults Only have an airport shuttle?

Airport shuttle services are not available at Occidental Roca Negra – Adults Only.

How close is Occidental Roca Negra – Adults Only to the beach?

This hotel is a short 10-minute walk from Playa La Caleta and 15-minute walk from Las Palmas Beaches. Don't forget your sunscreen!

Does Occidental Roca Negra – Adults Only offer free breakfast?

Occidental Roca Negra – Adults Only does not offer free breakfast.

Is there a casino at Occidental Roca Negra – Adults Only?

No, there is no casino at this hotel.

What time is check-in at Occidental Roca Negra – Adults Only?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Occidental Roca Negra – Adults Only?

Free parking is not available at this hotel. Self parking is available for EUR 10 per night.

Does Occidental Roca Negra – Adults Only have a pool?

Occidental Roca Negra – Adults Only features an outdoor pool.

Does Occidental Roca Negra – Adults Only have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine and ocean views.

Does Occidental Roca Negra – Adults Only have a spa?

This hotel has a spa, which features facials, body scrubs, and body treatments.

How close is Occidental Roca Negra – Adults Only to downtown Agaete?

Occidental Roca Negra – Adults Only is 0.6 mi away from Agaete.

Occidental Roca Negra – Adults Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 363 out of 766 reviews
Rating 8 - Good. 304 out of 766 reviews
Rating 6 - Okay. 68 out of 766 reviews
Rating 4 - Poor. 24 out of 766 reviews
Rating 2 - Terrible. 7 out of 766 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great views.

Very good hotel with excellent views over the cliff and beaches. The hotel is somewhat remote from the town and a steep climb back up. Food was ok but not the best I've had in a 4 star hotel. Vegetarian choices were available but not great for main courses. The terrace bar on the rooftop was great for drinks and watching the sunset but was taken over by a film crew for 3 days which was disappointing. Didn't try the spa. I would go again.
Stayed 7 nights in Apr 2025

10/10 Excellent

JOE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

4/10 Poor

Emily

Liked: Room comfort

Disappointed

On the surface, the resort looks nice. Upon further inspection much is in need of a deep clean, fresh paint, or complete replacement of some items. We booked all inclusive but they were so strict about when and where you could get food or drinks. We tried to order a bottle of Cava to our room, but that wasn’t allowed. We wanted to grab a piece of fruit from the buffet to take on a hike, again not allowed. Wanted to mix a couple of the included alcohols to make an Aperol Spritz, not allowed. Asked house keeping for a bottle of water, not allowed. It was frustrating and disappointing. Finally, the food was nearly tasteless. We gave up and went to town for most of our meals. On a positive note, the staff were very kind despite being held back from being helpful. The view from our balcony was beautiful and Agaete is an adorable little town. Overall, we were disappointed and will not be going to another Occidental resort
Stayed 7 nights in Mar 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet hotel
Stayed 7 nights in Mar 2025

8/10 Good

Kevan

Stayed 1 night in Mar 2025

10/10 Excellent

Lucie

Liked: Cleanliness, property conditions & facilities, room comfort

Great

Great stay, the staff was super super friendly and helpful.
Stayed 2 nights in Feb 2025

8/10 Good

Jodie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel with big spacious room and bathroom. Lovely power shower. Pool was nice and not too crowded. Food was average and restaurant could be busy (especially for February) but absolutely fine. Nice sea views, quiet place, near to rock pools.
Stayed 5 nights in Feb 2025

10/10 Excellent

Alana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really relaxing and always clean
Stayed 3 nights in Feb 2025

4/10 Poor

Lars

Disliked: Room comfort
Stafff friendly, but the room was very smelly. It smelled og sewer. We tried to get a shower both in the evening and morning, but there was no hot water.
Stayed 1 night in Feb 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service
convenient location
Stayed 4 nights in Jan 2025

4/10 Poor

Artur

Liked: Cleanliness
Disliked: Staff & service
Some of the rooms basically have no access to daylight as the rooms face a wall of rock. I was not informed on Expedia that the room has no view at all. There is a window but quite useless. Very dark all day. I would not recommend. Lots of options for breakfast but nothing particularly tasty. The service at the reception takes no actions on any complains and pretend they don’t speak good English.
Stayed 2 nights in Jan 2025

8/10 Good

Sally

Traveled with partner
Liked: Property conditions & facilities
The location was good. Walkable to Nieves where there’s a selection of shops ( need to buy water) or ferries to Tenerife. Parking on the roads nearby, no difficulties with that. Nice pool and adequate gym. Spa nice and recommend. The sofas and carpets need replacing, they look old and not very clean now. Otherwise rooms clean and bed comfortable. Good shower. The first evening meal was a scramble, too many guests per staff member. I couldn’t get a glass of wine, they were too busy:-( . Food was ok and on a couple of days pretty good. They ran out of black tea bags two mornings completely and plain yogurt also two out of our four mornings. Efficient check out.
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Tia

Traveled with partner
Disliked: Property conditions & facilities
This is not a 4* star property by any means. The facilities are outdated and the rooms are simply and not up to date. We were upgraded to a junior suite which was lovely but I would not have opted to pay for this. There are no luxury elements to this hotel. The included breakfast was basic and tasteless. This would be far better if advertised as a nice 3* hotel. Amenities are very simple and it is not the kind of hotel/resort you would opt to spend a day in relaxing. The local area was quiet and felt very safe but if staying here I would suggest hiring a car to be able to better get to local areas to eat etc. The hotel also has no heating and is freezing at night. We won't be back.
Stayed 3 nights in Dec 2024

4/10 Poor

Achal

Stayed 4 nights in Dec 2024

8/10 Good

Ali, ahmadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and beautiful beach.
Stayed 1 night in Nov 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbeatable views of the ocean. Very professional, polite and friendly staff… and with my fantastic travel-buddy, what else could a boy want??
Stayed 3 nights in Nov 2024

4/10 Poor

Camilla

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Unfortunately, my stay at this hotel was far below expectations. While the room was lovely and the surroundings beautiful, several issues made the experience disappointing. We opted for the all-inclusive package, but the food was consistently poor, often inedible. Both my boyfriend and I experienced stomach aches and diarrhea every day after dining, and we saw cockroaches in the kitchen. We were also charged extra for burgers at the rooftop bar, which were supposed to be included and arrived cold and inedible. Additionally, the hotel does not clearly label food or allergens. My boyfriend, who is lactose intolerant, had a bad reaction after eating a soup containing dairy, which staff failed to mention. To add to the disappointment, my boyfriend made special arrangements with the hotel staff for my birthday and followed up multiple times. Despite his efforts, on the day of my birthday, none of the planned surprises were delivered. He had to remind the staff again, which really detracted from the celebration. While some staff were friendly, the manager was dismissive and seemed uninterested in addressing our concerns. Overall, the poor dining experience and unprofessional service overshadowed our stay. I would not recommend eating at this hotel, especially if you have dietary restrictions.
Stayed 5 nights in Oct 2024

10/10 Excellent

DIANA, Mason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soooo relaxing with views of the mountains and ocean that are indescribable…..a paradise!!
Stayed 5 nights in Jun 2024

8/10 Good

ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting place- lots to like, but not the "Zen Spa" experience expected. Still very enjoyable. The drive from LPA was pretty easy for a US driver - I wouldn't shy away from renting a car - it was a straight and easy ride. I parked on the street, no issue there. Room was super clean, lovely view, comfortable, Netflix on TV. No wash cloths. Shower was nice, great shampoos and plentiful amenities. There were 2 bottle of water in the mini-fridge but they were not replenished, a little stingy considering the style of hotel. The facility really was very nice. Pools and outdoor furnishings clean, lovely and plentiful. 2 issues slight down side; the pools close early - around 7pm. And most of the time it was very, very loud. I understand that this may be a cultural difference - and certainly this is not a criticism. People were wonderful; friendly, warm, and enjoying themselves. But not a traditional spa-like atmosphere, so just be aware if this will color your visit. People having a good time is a good thing - yes! In the spa there were signs for "silencio". This lasted for about 5 minutes into my visit, after which people were yelling to each other in constant conversation over the whirlpool jets as I chuckled to myself in the "zen pool". No silencio. But great water jets in the whirlpool. The walk to the natural ocean pool is very very steep, long, was cold in May. But beautiful! But not for elderly or frail. Check your bill leaving, 2 dinners charged by mistake to my room.
Stayed 3 nights in May 2024

10/10 Excellent

darwin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the views from the top, and the pools nearby
Stayed 9 nights in Feb 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was beautiful but because the property was a bit far from restaurants etc., I felt they took advantage of their customers by charging outrageous prices for beverages and while there was plenty of food, the quality was never better than average. It was very much like being on a cruise ship quite honestly. Great views though.
Stayed 3 nights in Jan 2024

6/10 Okay

P K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Moderate stay

It was ok, not as I had hoped for, it’s far from the airport and really expensive cab fairs. Nothing to do and charges to use sauna and not much food for vegetation’s.
Stayed 2 nights in Jan 2024

10/10 Excellent

sophie

Traveled with partner
Liked: Amenities
Absolutely amazing hotel! Would recommend to anyone.
Stayed 5 nights in Dec 2023