Ver todas las propiedades
Departamento completo

Studio at Garden City, Costa Adeje - Heated Pool and pool bar Near sandy beach

Departamento cerca de Parque Siam, en Adeje

Indica las fechas para ver precios

Galería de fotos de Studio at Garden City, Costa Adeje - Heated Pool and pool bar Near sandy beach

Alberca al aire libre y alberca climatizada
Video realizado por la propiedad
Playa en los alrededores
Áreas de la propiedad
Televisión, tenis de mesa y libros

Opiniones

8.2 de 10,
Muy buena

Departamento completo

1 habitación1 baño3 personas538 pies cuadrados

Servicios principales

  • Alberca
  • Cocina
  • Secadora
  • Aire acondicionado
  • Estacionamiento disponible
  • Vista al agua

Explora la zona

Ver en el mapa
Playa las Americas
  • Place, Marina/club náutico Puerto Colón
    ‪7 min a pie‬
  • Place, Parque Siam
    ‪10 min a pie‬
  • Place, Playa de Fañabé
    ‪12 min a pie‬
  • Airport, Tenerife (TFS-Tenerife Sur)
    ‪14 min en auto‬

Opciones de habitación

También podría interesarte

Anuncio
Salas de tratamiento para parejas, sauna y tina de hidromasaje

Hotel Botanico & The Oriental Spa Garden

Puerto de la Cruz
  • Alberca
  • Tina de hidromasaje
  • Desayuno incluido
  • Spa
4.8 de 5, Excepcional, 693 opiniones
$273 por noche
El precio actual es de $292
22 jun. - 23 jun.
Total con impuestos y cargos
Hotel Botanico & The Oriental Spa Garden

Información de la zona

Adeje

Estancia a la orilla del mar.A tan solo 10 minutos a pie de este departamento en Costa Adeje, podrás visitar Marina/club náutico Puerto Colón y Playa Torviscas. Parque Siam y Playa de Fañabé se localizan en un radio de 3 km.
Ver más departamentos en AdejeSe abrirá en una nueva ventana

Qué hay cerca

  • Marina/club náutico Puerto Colón - A 7 min a pie - 0.6 km
  • Aqualand Costa Adeje - A 7 min a pie - 0.6 km
  • Playa Torviscas - A 8 min a pie - 0.8 km
  • Parque Siam - A 10 min a pie - 0.9 km
  • Playa de Fañabé - A 12 min a pie - 1.0 km

Medios de transporte

  • Tenerife (TFS-Tenerife Sur) - 19 min en auto

Restaurantes

  • ‪restaurante marios - ‬A 3 min a pie
  • ‪Almar Tenerife - ‬A 3 min a pie
  • ‪Cafe Waikiki Beach - ‬A 5 min a pie
  • ‪Las Rocas - ‬A 4 min a pie
  • ‪Essenza - ‬A 4 min a pie

Información de la propiedad

Studio at Garden City, Costa Adeje - Heated Pool and pool bar Near sandy beach

Departamento cerca de Parque Siam, en Adeje
Este departamento proporciona a sus huéspedes alberca al aire libre y lavandería. Las áreas comunes cuentan con acceso a wifi gratis.

Este departamento en Adeje permite fumar en ciertas áreas.

  • 1 habitación
  • Lavandería
  • Mesa de billar
  • Áreas designadas para fumadores
  • Nota del anfitrión: Only on balcony
Los habitaciones de este departamento disponen de aire acondicionado, caja de seguridad y cafetera y tetera. Las habitaciones tienen balcón. El mobiliario se compone de sofá cama y comedor. Las cocinas o cocinetas disponen de refrigerador, parrilla de estufa, microondas y utensilios de cocina.

Los baños están equipados con tina con regadera. Se ofrece televisión con canales vía satélite. Se proporciona servicio de limpieza previa solicitud.

Propiedades similares

Vista frontal de la propiedad
Florida Park Club
Costa Adeje
  • Alberca
  • Cocina
  • Wifi gratuito
  • Espacio al aire libre
4.5 de 5, Magnífico, 43 opiniones
Florida Park Club

Servicios de la propiedad

Playa

  • Playa en los alrededores

Alberca/spa

  • Alberca al aire libre
  • Alberca climatizada
  • Alberca compartida

Internet

  • Disponible en el departamento: internet gratis

Estacionamiento y transporte

  • Estacionamiento en la propiedad

Cocina

  • Cafetera y tetera
  • Cocineta
  • Microondas
  • Parrilla de estufa
  • Refrigerador
  • Tetera eléctrica
  • Tostadora
  • Vajilla y utensilios de cocina

Comidas

  • Mesas

Habitaciones

  • Habitación
  • Se proporcionan sábanas
  • Sofá cama

Baño

  • 1 baño
  • Papel de baño
  • Regadera
  • Se ofrecen toallas
  • Tina con regadera

Áreas comunes para sentarse

  • Mesa
  • Sala de estar

Entretenimiento

  • Libros
  • TV con canales de cable/satelitales

Espacios exteriores

  • Balcón
  • Muebles de exterior

Lavandería

  • Lavandería
  • Secadora

Para tu comodidad

  • Aire acondicionado

Mascotas

  • No se aceptan mascotas

Facilidades de acceso

  • Si tienes necesidades de acceso especial, comunícate con la propiedad utilizando los datos que figuran en la confirmación de la reservación.
  • Rampa de acceso para silla de ruedas
  • Sin elevador (propiedad de un solo nivel)
  • Áreas designadas para fumadores
  • Nota del anfitrión: Only on balcony

Servicios e instalaciones

  • Caja de seguridad
  • Plancha y tabla de planchar
  • Servicio de limpieza previa solicitud

Aspectos destacados de la ubicación

  • Cerca de un centro comercial outlet
  • Cerca de un hospital
  • Cerca de un zoológico
  • Cerca de una marina
  • Cerca del mar

Actividades

  • Alberca climatizada
  • Bote
  • Equipo de deportes acuáticos
  • Golf
  • Mesa de billar
  • Tenis
  • Tenis de mesa
  • Alpinismo en los alrededores
  • Avistamiento de ballenas en los alrededores
  • Buceo en los alrededores
  • Casino en los alrededores
  • Ciclismo en los alrededores
  • Golf en los alrededores
  • Lugar para nadar en los alrededores
  • Navegación en lancha en los alrededores
  • Observación de aves en los alrededores
  • Parasailing en los alrededores
  • Parque temático en los alrededores
  • Paseos a caballo en los alrededores
  • Paseos en moto de agua en los alrededores
  • Paseos en velero en los alrededores
  • Pesca en los alrededores
  • Senderos para caminar o andar en bicicleta en los alrededores
  • Ski acuático en los alrededores
  • Snorkel en los alrededores
  • Surf o boogie board en los alrededores
  • Windsurf en los alrededores

Características de seguridad

  • Sin detector de monóxido de carbono o aparatos de gas (el anfitrión indicó que la propiedad no cuenta con un detector de monóxido de carbono ni con aparatos de gas)
  • Detector de humo (el anfitrión indicó que la propiedad cuenta con un detector de humo)

Descripción general

  • Propiedad ubicada en un resort
  • Servicio de limpieza (previa solicitud)
  • Tamaño de la unidad: 50 metros cuadrados

Políticas

Check-in

Hora de inicio del check-in: 14:00
Edad mínima para hacer el check-in: 25 años

Check-out

Check-out antes de las 10:00

Instrucciones especiales de check-in

Recibirás un correo electrónico del anfitrión con las instrucciones para hacer el check-in y el check-out.
La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.

Mascotas

  • No se aceptan mascotas

Niños y camas adicionales

  • Los niños son bienvenidos.
  • Nota del anfitrión: Yes, excellent place for children

Eventos

No se permiten eventos

Fumar

Se permite fumar (solo en áreas designadas)
Only on balcony

Información importante

Información importante

Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
No se permiten fiestas ni eventos de grupos
El anfitrión indicó que no hay detector de monóxido de carbono ni aparatos que funcionen con gas en la propiedad
El anfitrión indicó que hay un detector de humo en la propiedad
Vrbo, nuestro sitio asociado, administra este hospedaje. Recibirás un correo suyo con un enlace a tu cuenta de Vrbo, donde podrás cambiar o cancelar tu reservación.
Es posible que apliquen cargos por persona extra, según la política de la propiedad. Este monto puede variar.
Se puede requerir una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto.
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra.
    Esta propiedad es administrada por un particular, no por un profesional involucrado en un negocio o actividad comercial. No se permiten fiestas ni eventos de grupos. Todas las habitaciones de la propiedad están equipadas con detector de humo.

Número de registro de propiedad: 6589234

Avisos importantes

  • De acuerdo con las leyes nacionales, la propiedad no acepta pagos en efectivo que superen los GBP 1000. Para obtener más información, comunícate con la propiedad utilizando los datos que aparecen en la confirmación de la reservación.

Otros nombres de la propiedad

Vrbo Property
City, Adeje Heated Pool, Sandy
Garden City, Costa Adeje - Heated Pool, Near Beach
Garden City, Costa Adeje - Heated Pool, Near beach
Garden City, Costa Adeje - Heated Pool, Near Sandy Beach

Preguntas frecuentes

¿Qué tan cerca está Studio at Garden City, Costa Adeje - Heated Pool and pool bar Near sandy beach del aeropuerto?

Este departamento queda a 18.3 km (19 min en auto) de Tenerife (TFS-Tenerife Sur), el aeropuerto popular más cercano a la propiedad.

¿Studio at Garden City, Costa Adeje - Heated Pool and pool bar Near sandy beach tiene servicio de traslado al aeropuerto?

Este departamento no ofrece servicio de traslado desde ni hacia el aeropuerto.

¿Qué tan cerca queda Studio at Garden City, Costa Adeje - Heated Pool and pool bar Near sandy beach de la playa?

Este departamento está a apenas 9 min a pie de Playa Torviscas y a 13 min a pie de Playa de Fañabé. No olvides tu filtro solar.

¿Studio at Garden City, Costa Adeje - Heated Pool and pool bar Near sandy beach ofrece desayuno incluido?

Este departamento no ofrece el desayuno incluido.

¿Hay un casino en Studio at Garden City, Costa Adeje - Heated Pool and pool bar Near sandy beach?

No, no hay casino en este departamento.

¿A qué hora es el check-in en Studio at Garden City, Costa Adeje - Heated Pool and pool bar Near sandy beach?

El check-in inicia a las 14:00.

¿Hay estacionamiento gratis en Studio at Garden City, Costa Adeje - Heated Pool and pool bar Near sandy beach?

No hay estacionamiento gratis en este departamento.

¿Hay alberca en Studio at Garden City, Costa Adeje - Heated Pool and pool bar Near sandy beach?

Este departamento ofrece una alberca al aire libre.

¿Hay un spa en Studio at Garden City, Costa Adeje - Heated Pool and pool bar Near sandy beach?

No hay servicios de spa disponibles en este departamento.

¿Qué tan cerca está Studio at Garden City, Costa Adeje - Heated Pool and pool bar Near sandy beach del centro de Adeje?

Este departamento está a 0.6 km de San Eugenio.

Opiniones de Studio at Garden City, Costa Adeje - Heated Pool and pool bar Near sandy beach

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 25 de 50 opiniones
Puntuación de 8, es decir, Bueno. Basada en 14 de 50 opiniones
Puntuación de 6, es decir, Aceptable. Basada en 2 de 50 opiniones
Puntuación de 4, es decir, Malo. Basada en 5 de 50 opiniones
Puntuación de 2, es decir, Terrible. Basada en 4 de 50 opiniones

8.4/10

Limpieza

8.0/10

Servicios

8.0/10

Condiciones de la propiedad

Opiniones

Opinión verificada

10/10 Excelente

Stuart A.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great location, communication from Deanna was great as was the response from Chelsea when we needed assistance with ceiling fan. Pool was not heated. Would definitely stay here again when visiting Tenerife. Thanks Deanna
Se hospedó 7 noches en enero de 2026
Opinión verificada

8/10 Buena

Michelle

Le gustó: Limpieza, servicios, condiciones de la propiedad y comunicación
The Apartment was clean and a good size it's also in a great location. It's a little bit dated but looks like they are slowly improving that as there is a newly tiled rainfall shower that was amazing. Attention to detail could be better for example bath mat was smelly. But overall a great stay in a reasonably priced apartment.
Se hospedó 7 noches en noviembre de 2025
Opinión verificada

10/10 Excelente

Terry E.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Tenerife stay. Garden city

The studio apartment was very clean and tidy when I arrived. Its in a great position overlooking the pool area of the garden city complex. There are some very good bars and restauraunts just a 2 minute walk away, which for a solo traveler was excellent. I would stay in this studio again for sure and recomend it to others. Had a great stay.
Se hospedó 7 noches en febrero de 2025
Opinión verificada

10/10 Excelente

James L.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

James

Lovely studio good complex near everything want to come again
Se hospedó 10 noches en julio de 2023
Opinión verificada

6/10 Aceptable

colin w.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Needs sprucing up

Check in was easy. Room is ok. Bathroom very tired. Fan is absolutely useless and provides a whisper of air. I found my bed comfortable but my wife didn't The room is very quiet though anduthe location is good.like hers.
Se hospedó 7 noches en marzo de 2025
Opinión verificada

8/10 Buena

Lorraine B.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Good resort

The resort is very well situated and well cared for by the management. The pool is well maintained and the lifeguards friendly and helpful. The resort bar serves good variety of food. Our studio apartment was on ground level and overlooked the pool. Great location. The tv showed British channels was was a boon. The apartment had everything that was needed but would benefit from upgrading crockery, cutlery and sheets. I would, however, not be deterred from returning to the apartment
Se hospedó 14 noches en febrero de 2020
Opinión verificada

4/10 Mala

william h.

Le gustó: Check-in, comunicación, ubicación
No le gustó: Veracidad del anuncio

Apartment

The apartment was basic could do with an update no suitable chairs to sit on in room not enough wardrobe space but was not told no Wi-Fi pool bar wifi would not work at apartment no towels changed wouldn’t recommend it
Se hospedó 10 noches en noviembre de 2023
Opinión verificada

4/10 Mala

ROBERT J.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Short stay

The apartment is in need of a great deal of tlc, doesn’t look as if it’s been decorated in a long time. Only one key for the outside door and it’s not on a key ring, could be easily lost. I know the listing says no Wi-Fi but surely that should be installed. There isn’t any hairdryer in the property. We won’t be returning to the property
Se hospedó 7 noches en noviembre de 2023
Opinión archivada

8/10 Buena

Carlijn V.

Perfect

Perfect appartement, the only bad point was that we had a quite small bed, the springs in the bed could be heard and felt. Mabe it's only in the appartment number 2029, which we had. Garden city complex is In the middle of everything. Busstation to airport in 5 minutes walking. Restaurants and bars everywhere, mostly for people above 50 years old in november, on the strip Veronicas at 15 minutes walking, there were younger people. Simple appartement, don't expect luxery, but everything works and is nice. We rent a car for a week for 125 euro. Mascas and Teno mountain were very nice by car, Teide beautifull. Tip: if you want to go on top of Teide, ask permission online a week before you want to go. Anaga and the nearby and nice capital Santa Cruz were even great to visit. We liked Tenerife a lot. If we would visit Tenerife again! Tis appartement would be our first choice. The owner and the women who cleans and look after the appartement are very nice. They can tell you everyting about the appartement and Tenerife. Thanx for the noce stay Deanna!
Opinión verificada

10/10 Excelente

Moché M.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Très bien

Appartement très bien situé ,propre changement des draps et serviettes toutes les semaines ,petit bémol beaucoup d'Anglais dans le complexe mais pas gênant pour nous .
Se hospedó 14 noches en enero de 2023
Opinión verificada

4/10 Mala

Deklen B.

Le gustó: Ubicación
No le gustó: Limpieza, check-in, comunicación y veracidad del anuncio

It was terrible

It was dirty and horrible
Se hospedó 7 noches en septiembre de 2020
Opinión verificada

6/10 Aceptable

margaret h.

The property was very basic . The bedding was threadbare and the bathroom needed a complete clean.

Although situated for all the amenities this property was very poor with no bath mat or towels although I would stay in the complex I wouldn't choose this property
Se hospedó 7 noches en abril de 2019
Opinión verificada

10/10 Excelente

Diane F.

Great location

The first time we have booked with a private owner and everything was so easy and don't know why we haven't done this before. The experience was excellent and this owner really easy to deal with. The apartment was ideal for us and had everything we needed (even British TV) not that we sat in and watched much TV. It was lovely to sit outside in the sun on our own balcony. This one of the best complexes I have stayed in as everyone friendly and it was so close to everything including the beach. Will definitely be booking with this owner again.
Opinión verificada

10/10 Excelente

Terry W.

Another great stay

We have stayed here before with this owner - this time with extended family and booked a studio and a one bedroomed apartment. These apartments are ideal for us as it is so close to everything we could need for a holiday. We had a studio overlooking the main pool and it was great to sit on our balcony and watch our family in the pool. It was also an easy walk to the beach and the Siam Water Park (which the kids loved). The apartments are not luxury but clean and tidy and had everything we wanted including British TV for those nights we stayed in. The owner was very easy to deal with and provided easy to follow instructions. We have recommended to several friends and we will certainly be back again.
Opinión verificada

10/10 Excelente

Susan P.

Wonderful stay

Stayed in a studio overlooking the main pool (which was heated). It was fantastic sitting on our own balcony watching people in the pool. The pool bar was really good and offered reasonably priced food and drinks. We also used the Winning Post on the complex and the Chinese Buffet. Garden City was also close to the sandy beach so it really was an ideal position as close to everything we could need. The weather was wonderful and the people so friendly on the complex. The apartment was suitable for self catering and had everything we needed including a kettle and toaster and British TV This owner was very easy to deal with and gave us detailed key instructions and local contact in case of any problems. We will cetainly be back
Opinión verificada

10/10 Excelente

Susie F.

Fantastic stay

Second time we have been to Garden City and even better this time. The studio we had overlooked the main pool. It was fantastic to sit out on our own balcony looking at the pool. The studio had everything we could need and was clean and tidy. The TV got a great range of all the main UK channels. There was entertainment by the pool bar twice a week. The pool bar was very reasonably priced for food and drinks and there was plenty of choice of other place right outside the complex. We also enjoyed the Chinese Buffet on the corner of Garden City - which was so cheap! The guys at the Winnining Post and the food there was good as well The sea was just a short walk away but it was so comfy at Garden City we stayed most of the day there as only staying a week. A lovely heated pool and good company as everyone so friendly. We did go to the Siam Water Park for one day and thoroughly enjoyed that too. Will certainly be recommending to family and friends.
Opinión archivada

8/10 Buena

John D.

A Nice Studio

Firts time stopped with Deanna and it was a nice studio and well maintained. Only thing it lacks which is critical to anyone staying is ceiling fans or air conditioning.
Se hospedó 7 noches en noviembre de 2017
Opinión archivada

8/10 Buena

allen c.

great place

had a fantastic holiday
Se hospedó 11 noches en agosto de 2017
Opinión archivada

8/10 Buena

George L.

garden city tennerife

George & Kate from Glasgow we found our apartment to be very clean and tidy and well kept we had great views of the pool and bar area and central to all ammenaties would recommend to my family and friends......
Opinión archivada

10/10 Excelente

Trudy P.

Great apartments and lovely complex

This is the first time we have rented privately and would certainly do so again - much cheaper and a great experience. The owner was easy to deal with and the apartments were as stated. We had a family holiday and booked a one bedroomed apartment and a studio through this owner. The apartments were great - much better than expected for the price. Everything was clean and well maintained and both apartments had everything we could need. It was also great for the kids to have TV they could watch. It was lovel to sit out on the balcony with a glass or two. The complex was very friendly and while the main pool was busy the smaller pool at the rear of the complex was much quieter. Garden City was a good location as close to everything including Siam Water Park which the kids really enjoyed. I can certainly recommend this owner and the apartments.
Opinión archivada

2/10 Terrible

Edgars R.

Disgusting... please be aware.

People please be aware of staying in this property. It's cheap and in good location, but after seeing apartment you might consider to better stay under the bridge somewhere, than there, because it would be cleaner and more comfortable. Bed sheets was dirty with yellow stains and smelled like cigarette ends, beds by itself was so uncomfortable that it was impossible to sleep because of springs sticking out in your back. After long journey is nice to take a shower, in this apartment you can do it in cold water. It supposed to be warm at least for a while because of boiler ability to heat water, but unfortunately it's not. Rooms temperature during day or night is about the same and is about 30 degrees. Enjoy sleeping in sauna. You can't open windows during the night to get some breeze, because you don't want anyone to join you in your ''comfortable'' bed. Balcony doors isn't the safest thing as well, so don't leave your belongings in apartment while you are going for a walk. Overall I paid for this apartment for 6 nights and left after one without even looking back. Health and safety is more important than the money I paid. No need to add that money of course I am not hoping to get back, because I payed through PayPal and in the same day after reading all reviews about this place, I tried to cancel my booking, but owner wasn't interested in it. Possibly because no-one with full mind would stay there so she is trying to get every penny she can. So all I trying to say is, please think before you book it, because no-one wants holiday experience like this.
Opinión archivada

10/10 Excelente

Sally H.

Lovely stay

Stayed in number 124 and I was a bit worried after reading one of the reviews. But nothing to worry about. The apartment was clean and tidy and well maintained. Yes, it is not luxury accommodation but for the money we were not expecting 5 star luxury. It was much better value then we expected and we cold not fault the apartment. The balcony overlooked the main pool and it was lovely to sit out with a glass or two. The entertainment at the pool bar was great too. The complex was well run and everyone friendly. There was a mini market on site but for most of our groceries we walked about 2 minutes to a large supermarket at San Eugenio shopping centre. The Sima Mall was also within in easy walk - as was the beach. We were definitely be back and would request this apartment again.
Opinión archivada

10/10 Excelente

Suzie N.

Great stay in lovely complex

Stayed in apartment 124 which overlooked the pool. A wonderful location as we could sit on the sunny balcony and look over the pool. Apartment was basic but clean and tidy and matress toppers on the beds. Since our last stay there was a new black leather sofa so we sat in some evenings to watch to TV (a range of British Television Channels unlike many places in Tenerife). I note a previous reviewer mentioned damage in the bath. The bath did have a small repair in it (looks as if someone had dropped something) but the repair was adequate and the bath was usable. We used the bath every day. This was our second stay in this complex staying in these apartments and we have recommended to family and friends.
Opinión archivada

2/10 Terrible

GLEN J.

studio 124

We booked this studio with Deanna after initially enquiring about one of her other properties which was fully booked. We arrived at the studio at dinner time, located the key in the key safe then walked in. Our first impressions were of a dark and dingey room but which was habitable. On opening the curtains the full extent of our horror was revealed, the place was disgusting. The kitchen was overun with ants, there were food and hairs on the cooker hob and crumbs on the work surfaces. The bath had mould around the sealant and some damage to it which had an attempted repair carried out which was basically a bodge up and made the bath unuseable, there was so much muck on the light fittings that it was hard to tell what colour the fittings were. The living area had stains on the walls and the decrepid metal beds were covered with stained bedding which was disgusting. On seeing all this my partner and myself made an immediate decision to look for something else as we thought the studio what we had paid good money for was a risk to our health and would have ruined our holiday. We walked the streets all afternoon, with my partner in tears, calling at different hotels to seek availability, we eventually found a hotel at the other side of las americas for 1 night which enabled us to use internet to seek accomodation for the rest of the week. Once accomodation had been found, i contacted Deanna to explain what had happened. Deanna blamed us for the situation saying we should have contacted her cleaner to put things right, yet surely things should have been right on our arrival. Deanne then went onto say we should have contacted her earlier so she could have re-let the studio to someone else, not once did Deanna exhibit any empathy for our situation and seemed more interested in making more money. On arrival back to the UK i tried to claim a refund through Paypal but was unsuccessful as my claim didn't meet the criteria, during this process, Deanna again blamed the whole thing on ourselves claiming we had found something better or cheaper which was totally false. The truth is we spent just under £900 on alternate accomodation which had major consequences on the rest of the holiday. I took numerous photos as evidence to back up our claim, not once has Deanna asked to see these, she seems more intent on not losing any money than genuine customer service. I have stayed in numerous forms of accomodation over the years and ive got to say this was the worst.
Opinión archivada

8/10 Buena

colin d.

nice appartments overlooking pool

We have stayed in appartment 124 also 122 and found it was clean and basic wouldnt go other appartments. Have told my friends about them and they want to book with Deana in april/may 2017 as i have told them so much about appartments and placen

Explora más formas de viajar con Travelocity