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Marina Palace Hotel & Congress Hall

4.0 star property
4-star beach hotel with spa

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Photo gallery for Marina Palace Hotel & Congress Hall

Terrace/patio
Marina
Double or Twin Room, Sea View | Minibar, in-room safe, desk, cribs/infant beds
Breakfast and dinner served
View from property
Reviews
7.0

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Via Provinciale 1, Aci Trezza, Aci Castello, CT, 95026
  • Popular LocationSeafront15 min walk
  • Popular LocationVia Etnea9 min drive
  • Popular LocationCatania Cathedral12 min drive
  • AirportCatania (CTA-Fontanarossa)36 min drive

Room options

View all photos for Double or Twin Room, Sea View

Double or Twin Room, Sea View | Minibar, in-room safe, desk, cribs/infant beds

Double or Twin Room, Sea View

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room Single Use

Double Room Single Use | Minibar, in-room safe, desk, cribs/infant beds

Double Room Single Use

  • 270 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Quadruple Room

Minibar, in-room safe, desk, cribs/infant beds

Quadruple Room

  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Triple Room, 1 Bedroom

Minibar, in-room safe, desk, cribs/infant beds

Classic Triple Room, 1 Bedroom

  • 270 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Standard Double or Twin Room, 1 Double or 2 Twin Beds, Bathtub, Garden View

Standard Double or Twin Room, 1 Double or 2 Twin Beds, Bathtub, Garden View | Minibar, in-room safe, desk, cribs/infant beds

Standard Double or Twin Room, 1 Double or 2 Twin Beds, Bathtub, Garden View

  • 270 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Aci Castello

Heart of Aci Castello.Within a 5-minute walk of this Aci Castello hotel, you'll find Cyclops Beach and Ionian Sea. Cyclops Islands and Casa del Nespolo Museum are also within half a mile (1 km).

What's nearby

  • Seafront - 15 min walk
  • Via Etnea - 9 min drive
  • Piazza del Duomo - 12 min drive
  • Catania Cathedral - 12 min drive
  • Ursino Castle - 12 min drive

Getting around

  • Cannizzaro Station - 4 min drive
  • Borgo Station - 9 min drive
  • Fontanarossa Airport (CTA) - 36 min drive

Restaurants

  • Mythos - 5 min walk
  • Cafè De Mar - 4 min walk
  • Ristorante Pizzeria Lachea - 7 min walk
  • Trattoria da Federico - 7 min walk
  • Gran Cafè Solaire - 5 min walk

About this property

Marina Palace Hotel & Congress Hall

4-star beach hotel with spa
Marina Palace Hotel & Congress Hall offers its guests a full-service spa, an outdoor tennis court, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 10226 square feet (950 square meters) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Marina Palace Hotel & Congress Hall. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

This 4-star Aci Castello hotel is smoke free.

  • 1 building
  • 53 guestrooms or units
  • 2 levels
  • 10226 sq ft of conference space
  • 950 sq m of conference space
  • Built in 2002
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Marina Palace Hotel & Congress Hall offers 53 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies or patios. Flat-screen televisions are featured in guestrooms.

Bathrooms include bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. The spa is open daily.

Languages

English, French, Italian, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Self parking on site (EUR 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available for a fee: EUR 3.99 for adults and EUR 3.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Pilates classes
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Crib (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Outdoor space

  • Balcony/patio

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in fee: EUR 30.00
Contactless check-in available

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately EUR 3.99 for adults and EUR 3.99 for children
  • Airport shuttle fee: EUR 50 per vehicle (one way)
  • Self parking fee: EUR 5 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30.00 (subject to availability)
  • Late check-out fee: EUR 30.00 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Marina Palace Congress Hall Aci Castello
Marina Palace Hotel & Congress Hall
Marina Palace Hotel & Congress Hall Aci Castello
Marina Palace Hotel Congress Hall Aci Castello
Marina Palace Hotel Congress Hall
Marina Palace Congress Hall
ina Congress Hall Aci Castell
Marina Palace & Congress Hall
Marina Palace Hotel & Congress Hall Hotel
Marina Palace Hotel & Congress Hall Aci Castello
Marina Palace Hotel & Congress Hall Hotel Aci Castello

Frequently asked questions

How close is Marina Palace Hotel & Congress Hall to the airport?

Marina Palace Hotel & Congress Hall is 20.4 mi (36-min drive) away from the Fontanarossa Airport (CTA) airport, the closest popular airport to the property.

Does Marina Palace Hotel & Congress Hall have an airport shuttle?

Marina Palace Hotel & Congress Hall offers an airport shuttle 24 hours a day, for a charge of EUR 50 per vehicle, one way.

How close is Marina Palace Hotel & Congress Hall to the beach?

This hotel is a short 3-minute walk from Cyclops Beach and 8.7 mi (34-min drive) from Catania Beach. Don't forget your sunscreen!

Does Marina Palace Hotel & Congress Hall offer free breakfast?

Free breakfast isn’t provided at Marina Palace Hotel & Congress Hall, but local cuisine breakfast is offered for a fee of EUR 3.99 for adults and EUR 3.99 for children.

Is there a casino at Marina Palace Hotel & Congress Hall?

No, there is no casino at this hotel.

What time is check-in at Marina Palace Hotel & Congress Hall?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. Early check-in costs EUR 30.00 (subject to availability).

Is there free parking at Marina Palace Hotel & Congress Hall?

Free parking is not available at this hotel. Self parking is available for EUR 5 per day.

Does Marina Palace Hotel & Congress Hall have a pool?

Marina Palace Hotel & Congress Hall does not have a pool.

Does Marina Palace Hotel & Congress Hall have a restaurant?

Yes, there is a restaurant on site.

Does Marina Palace Hotel & Congress Hall have a spa?

This hotel has a spa, which features mani/pedis, facials, and body treatments.

How close is Marina Palace Hotel & Congress Hall to downtown Aci Castello?

Marina Palace Hotel & Congress Hall is 0.1 mi away from Aci Trezza.

Marina Palace Hotel & Congress Hall Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 15 out of 69 reviews" "
Rating 8 - Good. 23 out of 69 reviews" "
Rating 6 - Okay. 13 out of 69 reviews" "
Rating 4 - Poor. 11 out of 69 reviews" "
Rating 2 - Terrible. 7 out of 69 reviews" "

7.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a horrible experience! We arrived at around 20.30 and were greeted in the parking by the manager. We were informed that the lift was not working and were escorted to the reception through the service door. We paid for our stay (2 nights) and immediately we were informed that the AC was not working. Of course this was a problem for us as it was a heatwave. They insisted on showing us the room as they were convinced that once we would see the room we would decide to stay. The room's décor was outdated and extremely hot so we were offered a room at a nearby hotel for the first night until the AC was fixed. We were informed that we were the only guests which felt very weird but understandable given the state of the so called hotel. The manager offered us a junior suite with sea view due at the other hotel due to the inconvenience and invited us back at the Marina hotel the next night as the AC would have been fixed by then. We were assured that this other hotel was accessible on foot however it turned out to be 25 minutes away on foot which is not as close as we told. We struggled to find this other hotel as it was in the middle of nowhere not in the center where we wished to stay. We checked in at this hotel and were then shown to our room which was in a state of complete disrepair. The next day we left Aci Trezza and found another hotel as we did not want to return to Marina Hotel. Wasted money, stay away!!
Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not control air cond...thus room was uncomfortable . Requested at main desk for adjustment, still did not work. Floors not clean.
Stayed 1 night in Oct 2018

4/10 Poor

Bruce, London

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointing Hotel in a decent location
The hotel building and rooms are good. Spacious, clean with a good maid service. It doesn't offer 4 star service. The reception staff are lovely but hopeless. They could not help with trips and didn't even know that there was a bus service with a stop outside the hotel to Catania. They made no attempt to provide gluten free and dairy free products for us despite my requesting it on the booking and subsequently when we were there...which really isn't good enough as these things are available from the little supermarket in the same street. The buffet breakfast was sad, limited and repetitive -certainly not 4 star...and we had to provide our own. The car park below should be free for guests. Once again I got conflicting information from reception about paying for it. One person said I could pay at the end of my stay at check out, another said I had to pay the man in the car park...and final settlement of car park and local tax had to be in cash? Is this a 4 star hotel or a street trader? Not able to use credit card. Absurd. Overall poor service from what could be a lovely hotel. Need to sharpen their act with respect to guests needs and be more helpful about local knowledge and improve the food on offer.
Stayed 7 nights in Jun 2018

6/10 Okay

Farshid

Breakfast
Nice room but regarding services specily breakfast not much choice on the table and we asked for hot drink in the morning but person in charge could not make simple capicciono

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
Nice hotel, nice staff, and nicely located. I would like to improve breakfast. Airport shuttle service is very convenient but it consists of a taxi 50 EUR not negotiable which is too expensive for a distance of 15.5 km!

6/10 Okay

Verified traveler

Timing for breakfast and more choice on breakfast tables chioice resturant

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off The Trail
While booking the room I gave the operator the address of the Relative where I would be staying so as to be nearby. He said it was very close that was NOT TRUE it was a half hour drive each way to go see them and made it very inconvienent to visit traveling that far and spending an Hour a day driving back and forth was very iritating.

2/10 Terrible

Marco

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Struttura poco manutenzionata con gravi problemi all'impianto elettrico e di condizionamento
Stayed 4 nights in Sep 2021

10/10 Excellent

Valeria

Traveled with partner
Disliked: Amenities
Siamo stati bene, grande comodità il parcheggio e la posizione
Stayed 6 nights in Aug 2021

6/10 Okay

Diego Dello

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Struttura con posizione magnifica, peccato che è lasciata al suo abbandono..
Stayed 5 nights in Aug 2021