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Palms Airport city Formerly HolidayInn

3.5 star property
3.5-star hotel near Accra Mall

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Photo gallery for Palms Airport city Formerly HolidayInn

Outdoor pool
Property video
Exterior
Front of property - evening/night
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • All inclusive
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Plot 19 & 20 Accra, Accra, Greater Accra Region, 3204
  • Place, Marina Mall
    ‪4 min walk‬
  • Place, El Wak Stadium
    ‪2 min drive‬
  • Place, W.E.B. DuBois Center
    ‪4 min drive‬
  • Airport, Accra (ACC-Kotoka Intl.)
    ‪12 min walk‬

Room options

View all photos for Junior Double Room, Non Smoking

Egyptian cotton sheets, premium bedding, in-room safe, desk

Junior Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 484 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Double Room, 1 Queen Bed

Club Double Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Club Double Room, 1 Queen Bed

  • 700 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Accra

Airport Residential Area stay.With a stay at this Airport Residential Area hotel, you'll be within half a mile (1 km) of Marina Mall and 2 miles (3 km) of El Wak Stadium. Accra Mall and W.E.B. DuBois Center are also within 3 miles (5 km).

What's nearby

  • Marina Mall - 4 min walk - 0.3 miles
  • El Wak Stadium - 2 min drive - 1.2 miles
  • Accra Mall - 3 min drive - 1.7 miles
  • W.E.B. DuBois Center - 4 min drive - 1.7 miles
  • Labadi Beach - 10 min drive - 4.3 miles

Getting around

  • Kotoka Intl. Airport (ACC) - 2 min drive

Restaurants

  • ‪Beans N Cream - ‬10 min walk
  • ‪Marriott Executive Lounge - ‬8 min walk
  • ‪Mama Cuisine - ‬9 min walk
  • ‪New Poki - ‬2 min drive
  • ‪Café Barbera - ‬4 min walk

About this property

Palms Airport city Formerly HolidayInn

3.5-star hotel near Accra Mall
Some rates at Palms Airport city Formerly HolidayInn are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. 7 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. The business-friendly Palms Airport city Formerly HolidayInn also features an outdoor pool, concierge services, and laundry facilities. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Accra hotel.

  • 170 guestrooms or units
  • Meeting rooms
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Palms Airport city Formerly HolidayInn offers 170 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 50-inch flat-screen televisions come with premium digital channels.

Bathrooms include showers with rainfall showerheads, and slippers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

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  • Free airport shuttle
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 22 reviews
$131 nightly
The price is $159
Jan 20 - Jan 21
Total with taxes and fees
The Palms by Eagles

Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (98 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (47 inches high)

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium digital channels

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.

Property is also known as

Palms City Holidayinn Accra
Palms Airport city Formerly HolidayInn Hotel
Palms Airport city Formerly HolidayInn Accra
Palms Airport city Formerly HolidayInn Hotel Accra

Frequently asked questions

How close is Palms Airport city Formerly HolidayInn to the airport?

Palms Airport city Formerly HolidayInn is 0.8 mi (2-min drive) away from the Kotoka Intl. Airport (ACC) airport, the closest popular airport to the property.

How much does it cost to stay at Palms Airport city Formerly HolidayInn?

As of Jan 18, 2026, prices found for a 1-night stay for 2 adults at Palms Airport city Formerly HolidayInn on Jan 19, 2026 start from $153.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Palms Airport city Formerly HolidayInn have an airport shuttle?

Palms Airport city Formerly HolidayInn offers a free airport shuttle, available 24 hours a day.

How close is Palms Airport city Formerly HolidayInn to the beach?

This hotel is 4.5 mi (15-min drive) from Labadi Beach and 9.4 mi (31-min drive) from Teshie Beach. Don't forget your sunscreen!

Does Palms Airport city Formerly HolidayInn offer free breakfast?

Palms Airport city Formerly HolidayInn does not offer free breakfast.

Is there a casino at Palms Airport city Formerly HolidayInn?

No, there is no casino at this hotel, but Golden Dragon Casino (7-min drive) and Golden Dragon Casino (18-min drive) are nearby.

What time is check-in at Palms Airport city Formerly HolidayInn?

Check-in start time: noon; Check-in end time: midnight.

Is there free parking at Palms Airport city Formerly HolidayInn?

This hotel offers free self parking.

Does Palms Airport city Formerly HolidayInn have a pool?

Palms Airport city Formerly HolidayInn features an outdoor pool.

Does Palms Airport city Formerly HolidayInn have a restaurant?

Yes, there is a restaurant on site.

Does Palms Airport city Formerly HolidayInn have a spa?

There are no spa services available at this hotel.

How close is Palms Airport city Formerly HolidayInn to downtown Accra?

Palms Airport city Formerly HolidayInn is 0.8 mi away from Accra.

Palms Airport city Formerly HolidayInn Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 20 out of 39 reviews
Rating 8 - Good. 8 out of 39 reviews
Rating 6 - Okay. 5 out of 39 reviews
Rating 4 - Poor. 0 out of 39 reviews
Rating 2 - Terrible. 6 out of 39 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

alex

Liked: Cleanliness
Check was smooth, rooms clean, water flows out the bathroom floor due to leakage.
Stayed 1 night in Oct 2025

2/10 Terrible

Awab

Business traveler
Disliked: Staff & service, room comfort
My experience was disappointing overall. The reception team was not very helpful during my stay. I was initially placed in room 622 where the air conditioning wasn’t working. Despite several complaints, the issue wasn’t resolved until my final night when the maintenance team, who I truly appreciate, arranged a room change. Additionally, the fridge in my room was non-functional, with the power cord visibly cut off this also wasn’t changed until I went again to complain. There needs to be proper communication from the team especially when one makes a complaint and there’s no solution. My room did not have any hotel contact information or number card to call the hotel or even room service menu. If I needed assistance, I had to leave my room from sixth floor and go all the way downstairs, which was very inconvenient. There also seemed to be poor coordination around airport transfers. With multiple guests needing to leave at the same time, the situation was made worse when the driver couldn’t locate the bus keys, causing unnecessary delays. Please do better as the guest experience is a Big No for me.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ugochukwu

Stayed 4 nights in Sep 2025

8/10 Good

Kwabena

Stayed 1 night in Oct 2025

10/10 Excellent

Lyn, Cary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff was also very helpful and accommodating. Short walk to lots, including airport.
Stayed 3 nights in Aug 2025

10/10 Excellent

PRINCE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

PRINCE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closely situated to the airport with. Staff are very courteous Good. Breakfast options.
Stayed 1 night in Aug 2025

10/10 Excellent

Steve

Stayed 5 nights in Aug 2025

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

8/10 Good

Adra

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay for a funeral.
Stayed 3 nights in Aug 2025

10/10 Excellent

Bright

Stayed 1 night in Jul 2025

10/10 Excellent

Kwasi, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
I just love it
Stayed 1 night in Jul 2025

10/10 Excellent

Farida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with nice and friendly staff.
Stayed 2 nights in Jul 2025

2/10 Terrible

Simon, Bronx

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very warm because the air condition never worked
Stayed 1 night in Jul 2025

10/10 Excellent

Farida

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice and professional and extremely accommodating. The hotel is in a great location and the renovation was such a great upgrade. It is modern, fancy yet warm.
Stayed 1 night in Jul 2025

10/10 Excellent

Lindyann

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I will surely stay there again the issue was our shower when you use it the water ran to the outside floor used lots of towels
Stayed 1 night in May 2025

8/10 Good

Adwoa

Liked: Cleanliness, property conditions & facilities
I liked the room . Only hope to see improvement in the food.
Stayed 2 nights in May 2025

10/10 Excellent

Kingsley

Stayed 2 nights in Jun 2025

10/10 Excellent

Frank Martin

Stayed 1 night in May 2025

10/10 Excellent

Simon, Bronx

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's clean with a friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I'm honest, i was a bit skeptical about booking the property because the reviews weren't amazing, but i went ahead away because the price was decent, it was conveniently close close to the airport and there was a complimentary shuttle, i appreciate the shuttle service being kind enough to wait for me, even though the flight and my baggage was delayed The check-in process was smooth, after it was long flight and the gentleman, Paul, who assisted me was very helpful Loved the room, very modern and comfortable with a good view My personal favorite was the food and the cafe, its Great for meetings with good Wi-Fi They have ice cream, which is a nice touch The Lamb chops i had for lunch was great, cooked to perfection. it reminded me of the one i had in New York earlier this year, and that caught me by surprise! Overall, an extremely pleasant stay, Thank you to All!
Stayed 1 night in Apr 2025

6/10 Okay

Segun

Liked: Property conditions & facilities
The hotel WIFI server is very horrible. The experience was terrible to say the least. They need a new wifi system overhaul. We were without wifi or phone service for several hours and it wasn't until i tried using my personal phone to call the front desk that a receptionist apologized for the tardiness and the problem resolved temporarily only to repeat itself all over again. When you're logged on the wifi, it keeps bouncing you back off and requesting a password and authentication before it temporarily logs on again and it keeps repeating this nuisance. This is not working. There's got to be a better way.This unresolved wifi issues takes away from the other great experience of the hotel.
Stayed 4 nights in Apr 2025

10/10 Excellent

Khayla

Stayed 1 night in Mar 2025

2/10 Terrible

Baffour

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Really?

We were scheduled to be at the airport at 5 am and requested the shuttle take us. At 445am they were still looking for the key to the shuttle I which they never found. They took us to the airport in one of the employees very small car. The chef was the only employee that had passion. He not only served us breakfast but took us to the airport.
Stayed 1 night in Mar 2025

2/10 Terrible

Christian

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Since the rebranding of holiday inn into some new ownership a significant deterioration! Poor service, the gym a failure… still good located in walking distance to the airport
Stayed 1 night in Sep 2025