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HS HOTSSON Hotel Acapulco

3.5 star property
3.5-star beachfront hotel near Condesa Beach

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Photo gallery for HS HOTSSON Hotel Acapulco

Poolside bar
Presidential Suite, 2 Bedrooms, Private Pool, Ocean View | Beach/ocean view
Presidential Suite, 2 Bedrooms, Private Pool, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board
Presidential Suite, 2 Bedrooms, Private Pool, Ocean View | Living room
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Parking available

Explore the area

View in a map
Av. Costera Miguel Aleman 1803, Fracc. Magallanes, Acapulco, GRO, 39670
  • Place, Diana the Huntress
    ‪7 min walk‬
  • Place, Condesa Beach
    ‪7 min walk‬
  • Place, Papagayo Beach
    ‪15 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪53 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony, Partial Ocean View

Deluxe Room, 1 King Bed, Balcony, Partial Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Balcony, Partial Ocean View

8.6 out of 10
Excellent
(67 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Balcony, Partial Ocean View

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Double Beds, Balcony, Partial Ocean View

8.2 out of 10
Very good
(76 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Balcony, Partial Ocean View

Junior Suite, 1 King Bed, Balcony, Partial Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed, Balcony, Partial Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • 655 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Balcony, Partial Ocean View

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 2 Double Beds, Balcony, Partial Ocean View

8.4 out of 10
Very good
(8 reviews)
  • 444 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony, Bay View

Suite, 1 King Bed, Balcony, Bay View | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Balcony, Bay View

8.4 out of 10
Very good
(12 reviews)
  • Bay view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Senior Suite, 1 King Bed, Jetted Tub

Senior Suite, 1 King Bed, Jetted Tub | In-room safe, desk, laptop workspace, iron/ironing board

Senior Suite, 1 King Bed, Jetted Tub

  • Bay view
  • 867 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Private Pool, Ocean View

Presidential Suite, 2 Bedrooms, Private Pool, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Presidential Suite, 2 Bedrooms, Private Pool, Ocean View

  • Ocean view
  • 2510 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Luxury Double Room, 2 Double Beds, Accessible, Ground Floor

Luxury Double Room, 2 Double Beds, Accessible, Ground Floor | In-room safe, desk, laptop workspace, iron/ironing board

Luxury Double Room, 2 Double Beds, Accessible, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • 285 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Villa

Family Villa | Private kitchen

Family Villa

  • 1904 sq ft
  • 4 bedrooms
  • Sleeps 6
  • 2 King Beds, 1 Twin Bed and 1 Large Twin Sofa Bed

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About the neighborhood

Acapulco

On the beach.Within a 10-minute walk of this Costera Acapulco hotel, you'll find Diana the Huntress and Condesa Beach. Parque Papagayo and Papagayo Beach are also within 2 miles (3 km).

What's nearby

  • Diana Galleries Mall - 3 min walk - 0.2 miles
  • Diana the Huntress - 7 min walk - 0.4 miles
  • Condesa Beach - 7 min walk - 0.4 miles
  • Parque Papagayo - 12 min walk - 0.7 miles
  • Papagayo Beach - 15 min walk - 0.8 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 17 min drive

Restaurants

  • ‪Helados Santa Clara - ‬1 min walk
  • ‪Mercado El Pueblito - ‬3 min walk
  • ‪Los Tarascos - ‬2 min walk
  • ‪Nude at the Beach - ‬6 min walk
  • ‪Barra Vieja 520 - ‬2 min walk

About this property

HS HOTSSON Hotel Acapulco

3.5-star beachfront hotel near Condesa Beach
Some rates at HS HOTSSON Hotel Acapulco are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

HS HOTSSON Hotel Acapulco offers its guests 4 outdoor swimming pools and a children's pool. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. Event space at this hotel measures 9483 square feet (881 square meters) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly HS HOTSSON Hotel Acapulco. You'll have access to the outdoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Acapulco hotel is smoke free.

  • 1 building
  • 506 guestrooms or units
  • 28 levels
  • 4 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 9483 sq ft of conference space
  • 881 sq m of conference space
  • Built in 1982
  • Deli
  • Umbrellas for the beach
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
  • Bar by the pool
HS HOTSSON Hotel Acapulco offers 506 air-conditioned accommodations with safes and hair dryers. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Acapulco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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  • Pool
  • Spa
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The price is $118
May 20 - May 21
Total with taxes and fees
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Property amenities

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Self parking on site (MXN 175 per night)
  • Valet parking on site (MXN 175 per night)
  • Limited onsite valet and self parking
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 490 for adults and MXN 230 for children
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Children's pool
  • Outdoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property requires valid ID for all guests at check-in, regardless of age. A birth certificate should be presented for children to confirm age.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at HS HOTSSON Hotel Acapulco

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 490 for adults and MXN 230 for children
  • Self parking fee: MXN 175 per night
  • Valet parking fee: MXN 175 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Outside food and drink are not permitted on the premises.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Gran Plaza Acapulco
HS HOTSSON Smart Acapulco Hotel
Crowne Plaza Hotel Acapulco
HS HOTSSON Smart Hotel
Crowne Plaza Acapulco Hotel Acapulco
HS HOTSSON Smart

Frequently asked questions

How close is HS HOTSSON Hotel Acapulco to the airport?

HS HOTSSON Hotel Acapulco is 12.1 mi (17-min drive) away from the General Juan N. Alvarez Intl. Airport (ACA) airport, the closest popular airport to the property.

How much does it cost to stay at HS HOTSSON Hotel Acapulco?

As of Apr 19, 2026, prices found for a 1-night stay for 2 adults at HS HOTSSON Hotel Acapulco on May 5, 2026 start from $115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does HS HOTSSON Hotel Acapulco have an airport shuttle?

Airport shuttle services are not available at HS HOTSSON Hotel Acapulco.

How close is HS HOTSSON Hotel Acapulco to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does HS HOTSSON Hotel Acapulco offer free breakfast?

Free breakfast isn’t provided at HS HOTSSON Hotel Acapulco, but buffet breakfast is offered for a fee of MXN 490 for adults and MXN 230 for children. It's available every day from 7:00 AM to noon.

Is there a casino at HS HOTSSON Hotel Acapulco?

No, there is no casino at this hotel.

What time is check-in at HS HOTSSON Hotel Acapulco?

Check-in start time: 3 PM; Check-in end time: 6 AM.

Is there free parking at HS HOTSSON Hotel Acapulco?

Free parking is not available at this hotel. Self parking is available for MXN 175 per night, and valet parking for MXN 175 per night.

Does HS HOTSSON Hotel Acapulco have a pool?

HS HOTSSON Hotel Acapulco features 4 outdoor pools and a children's pool.

Does HS HOTSSON Hotel Acapulco have a restaurant?

There are 4 onsite restaurants, offering options like international cuisine, ocean views, and a poolside location.

Does HS HOTSSON Hotel Acapulco have a spa?

There are no spa services available at this hotel.

How close is HS HOTSSON Hotel Acapulco to downtown Acapulco?

HS HOTSSON Hotel Acapulco is 1.9 mi away from Acapulco.

HS HOTSSON Hotel Acapulco Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 604 out of 1007 reviews
Rating 8 - Good. 222 out of 1007 reviews
Rating 6 - Okay. 92 out of 1007 reviews
Rating 4 - Poor. 47 out of 1007 reviews
Rating 2 - Terrible. 42 out of 1007 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

ALBERTO

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
AC WAS NOT ENOUGH FOR THE ROOM
Stayed 2 nights in Jan 2026

8/10 Good

Nicole Fernandez

Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Stayed 3 nights in Jan 2026

10/10 Excellent

Cristina

Stayed 2 nights in Dec 2025

6/10 Okay

Ruth

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I chose two junior suites with an ocean view and one of my suites was not available when we arrived. It was very inconvenient because we lost a lot of time dealing with this. We had to settle with an apartment type unit that was off of the Main Street and had to deal with all the street noise!
Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Stayed 7 nights in Jan 2026

8/10 Good

Umberto

Liked: Cleanliness, staff & service, property conditions & facilities
View was nice
Stayed 3 nights in Jan 2026

10/10 Excellent

Kelly

Stayed 1 night in Jan 2026

4/10 Poor

Miriam

Stayed 16 nights in Dec 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities
Staff was courteous. Shower drain not working properly and water wouldn’t drain. Otherwise, room was clean. Hotel also was kept clean
Stayed 2 nights in Dec 2025

10/10 Excellent

MARIA

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

2/10 Terrible

Carlos

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal me corrió del hotel y no me quisieron hacer el reembolso de lo que uno de sus trabajadores me hizo cobro.
Stayed 1 night in Dec 2025

4/10 Poor

Audrey

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
Rooms are in really poor condition. Old, falling apart and dirty. Front desk people not empathetic at all. Rooms were not ready at check in time.
Stayed 1 night in Dec 2025

10/10 Excellent

Fabian Hernandez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel cumple con lo que dice, la habitación estaba perfecta con vista al mar, en general está bien, se nota que aún siguen trabajando en algunos arreglos, la única nota mala es que estando en la playa ofrecen un “servicio de fotografía” SIN COSTO, haces la sesión de fotos y cuando te muestran las fotos te comentan que hay paquetes dependiendo del número que quieras escoger, los paquetes son 25 fotos por 2500, 20 fotos por 2000 y 15 fotos por 1500, me molesta que mientan en la descripción del servicio y los precios exagerados, claro que no compramos nada y ellos están trabajando del hotel con conocimiento de ellos para laborar, uno de los argumentos fue que es un servicio para huéspedes del hotel
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Stayed 4 nights in Dec 2025

6/10 Okay

Eva

Stayed 5 nights in Dec 2025

8/10 Good

olivia

Liked: Cleanliness, amenities, property conditions & facilities
Todo sería excelente si dejaran pasar x lo menos para ayudar a subir cosas al cuarto aunquesea aún familiar Si dejan pero son $500.pesos
Stayed 9 nights in Dec 2025

8/10 Good

Tonantzin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 3 nights in Dec 2025

10/10 Excellent

Maria Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Buena vista muy buen area para caminar cerca de la plaza
Stayed 4 nights in Dec 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente opción en Acapulco. El hotel muy limpio, gran servicio, muy buena comida.
Stayed 4 nights in Dec 2025

4/10 Poor

Juan

Stayed 1 night in Dec 2025

8/10 Good

Adriana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony view was amazing! The room was clean. Staff was very friendly and helpful. We enjoyed our stay!
Stayed 3 nights in Nov 2025

6/10 Okay

Jackeline

Stayed 2 nights in Nov 2025

10/10 Excellent

Franklin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean.
Stayed 4 nights in Nov 2025