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HS HOTSSON Hotel Acapulco

3.5 star property
3.5-star beachfront hotel near Condesa Beach

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Photo gallery for HS HOTSSON Hotel Acapulco

A pool area with a thatched-roof bar named 'Coco's Bar'.
A high-rise hotel with a pool area featuring sun loungers and umbrellas.
A bathroom with a large bathtub, a view of the sea, and a wicker basket.
Presidential Suite, 2 Bedrooms, Private Pool, Ocean View | Beach/ocean view
A tall, modern hotel with a unique angular design, located on a beach with sun loungers and palm trees.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Explore the area

View in a map
Av. Costera Miguel Aleman 1803, Fracc. Magallanes, Acapulco, GRO, 39670
  • Place, Diana the Huntress
    ‪7 min walk‬
  • Place, Condesa Beach
    ‪7 min walk‬
  • Place, Parque Papagayo
    ‪12 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪53 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony, Partial Ocean View

Deluxe Room, 1 King Bed, Balcony, Partial Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Balcony, Partial Ocean View

8.6 out of 10
Excellent
(80 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds, Balcony, Partial Ocean View

A hotel room with a bed, a TV mounted on a wooden panel, a desk with a chair, and a painting on the wall.

Deluxe Room, 2 Double Beds, Balcony, Partial Ocean View

8.2 out of 10
Very good
(82 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Balcony, Partial Ocean View

Junior Suite, 1 King Bed, Balcony, Partial Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed, Balcony, Partial Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • 655 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 2 Double Beds, Balcony, Partial Ocean View

A hotel room with two beds, a small table with a phone and a lamp, and a wooden panel wall.

Junior Suite, 2 Double Beds, Balcony, Partial Ocean View

8.4 out of 10
Very good
(8 reviews)
  • 444 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Balcony, Bay View

A modern hotel room with a large bed, a desk, a sofa, and a wall-mounted artwork.

Suite, 1 King Bed, Balcony, Bay View

8.4 out of 10
Very good
(12 reviews)
  • Bay view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Senior Suite, 1 King Bed, Jetted Tub

Senior Suite, 1 King Bed, Jetted Tub | In-room safe, desk, laptop workspace, iron/ironing board

Senior Suite, 1 King Bed, Jetted Tub

  • Bay view
  • 867 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 2 Bedrooms, Private Pool, Ocean View

Presidential Suite, 2 Bedrooms, Private Pool, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Presidential Suite, 2 Bedrooms, Private Pool, Ocean View

  • Ocean view
  • 2510 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Luxury Double Room, 2 Double Beds, Accessible, Ground Floor

A hotel room with two beds, a desk, a chair, and a view of a body of water.

Luxury Double Room, 2 Double Beds, Accessible, Ground Floor

8.8 out of 10
Excellent
(3 reviews)
  • 285 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Family Villa

A modern kitchen with a dining area.

Family Villa

  • 1904 sq ft
  • 4 bedrooms
  • Sleeps 6
  • 2 King Beds, 1 Twin Bed and 1 Large Twin Sofa Bed
  • Free WiFi

About the neighborhood

Acapulco

On the beach.Within a 10-minute walk of this Costera Acapulco hotel, you'll find Diana the Huntress and Condesa Beach. Parque Papagayo and Papagayo Beach are also within 2 miles (3 km).

What's nearby

  • Diana Galleries Mall - 3 min walk - 0.2 miles
  • Diana the Huntress - 7 min walk - 0.4 miles
  • Condesa Beach - 7 min walk - 0.4 miles
  • Parque Papagayo - 12 min walk - 0.7 miles
  • Papagayo Beach - 15 min walk - 0.8 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 17 min drive

Restaurants

  • ‪Helados Santa Clara - ‬1 min walk
  • ‪Los Tarascos - ‬2 min walk
  • ‪Micheladas De La Calle - ‬3 min walk
  • ‪Mercado El Pueblito - ‬3 min walk
  • ‪Barra Vieja 520 - ‬2 min walk

About this property

HS HOTSSON Hotel Acapulco

3.5-star beachfront hotel near Condesa Beach
Some rates at HS HOTSSON Hotel Acapulco are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

HS HOTSSON Hotel Acapulco offers its guests 4 outdoor swimming pools and a children's pool. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. Event space at this hotel measures 9483 square feet (881 square meters) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly HS HOTSSON Hotel Acapulco. You'll have access to the outdoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Acapulco hotel is smoke free.

  • 1 building
  • 506 guestrooms or units
  • 28 levels
  • 4 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 9483 sq ft of conference space
  • 881 sq m of conference space
  • Built in 1982
  • Deli
  • Umbrellas for the beach
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
  • Bar by the pool
HS HOTSSON Hotel Acapulco offers 506 air-conditioned accommodations with safes and hair dryers. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Acapulco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Similar properties

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  • Free WiFi
  • Restaurant
3.9 out of 5, Good, 1,035 reviews
$51 nightly
The price is $62
Aug 18 - Aug 19
Total with taxes and fees
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Property amenities

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Self parking on site (MXN 175 per night)
  • Valet parking on site (MXN 175 per night)
  • Limited onsite valet and self parking
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 490 for adults and MXN 230 for children
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Children's pool
  • Outdoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property requires valid ID for all guests at check-in, regardless of age. A birth certificate should be presented for children to confirm age.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at HS HOTSSON Hotel Acapulco

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 490 for adults and MXN 230 for children
  • Self parking fee: MXN 175 per night
  • Valet parking fee: MXN 175 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Outside food and drink are not permitted on the premises.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Gran Plaza Acapulco
HS HOTSSON Smart Acapulco Hotel
Crowne Plaza Hotel Acapulco
HS HOTSSON Smart Hotel
Crowne Plaza Acapulco Hotel Acapulco
HS HOTSSON Smart

Frequently asked questions

How close is HS HOTSSON Hotel Acapulco to the airport?

HS HOTSSON Hotel Acapulco is 12.1 mi (17-min drive) away from the General Juan N. Alvarez Intl. Airport (ACA) airport, the closest popular airport to the property.

How much does it cost to stay at HS HOTSSON Hotel Acapulco?

As of Aug 1, 2026, prices found for a 1-night stay for 2 adults at HS HOTSSON Hotel Acapulco on Aug 10, 2026 start from $111, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does HS HOTSSON Hotel Acapulco have an airport shuttle?

Airport shuttle services are not available at HS HOTSSON Hotel Acapulco.

How close is HS HOTSSON Hotel Acapulco to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does HS HOTSSON Hotel Acapulco offer free breakfast?

Free breakfast isn’t provided at HS HOTSSON Hotel Acapulco, but buffet breakfast is offered for a fee of MXN 490 for adults and MXN 230 for children. It's available every day from 7:00 AM to noon.

Is there a casino at HS HOTSSON Hotel Acapulco?

No, there is no casino at this hotel.

What time is check-in at HS HOTSSON Hotel Acapulco?

Check-in start time: 3 PM; Check-in end time: 6 AM.

Is there free parking at HS HOTSSON Hotel Acapulco?

Free parking is not available at this hotel. Self parking is available for MXN 175 per night, and valet parking for MXN 175 per night.

Does HS HOTSSON Hotel Acapulco have a pool?

HS HOTSSON Hotel Acapulco features 4 outdoor pools and a children's pool.

Does HS HOTSSON Hotel Acapulco have a restaurant?

There are 4 onsite restaurants, offering options like international cuisine, ocean views, and a poolside location.

Does HS HOTSSON Hotel Acapulco have a spa?

There are no spa services available at this hotel.

How close is HS HOTSSON Hotel Acapulco to downtown Acapulco?

HS HOTSSON Hotel Acapulco is 1.9 mi away from Acapulco.

HS HOTSSON Hotel Acapulco Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 654 out of 1032 reviews
Rating 8 - Good. 231 out of 1032 reviews
Rating 6 - Okay. 85 out of 1032 reviews
Rating 4 - Poor. 36 out of 1032 reviews
Rating 2 - Terrible. 26 out of 1032 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

janis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice location nice flea market right across the street
Stayed 10 nights in Mar 2026
Verified review

10/10 Excellent

Kathy

Staff was awesome, rooms were exceptional clean
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to everything
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Diego

Liked: Cleanliness, property conditions & facilities
Clean room, great service.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Quitzel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Juanxhita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant stay here. Get an ocean view hotel, highly recommend. Room was cleaned everyday. They have live music and a bar by check in. Would book again!
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Umberto

Liked: Cleanliness, staff & service, property conditions & facilities
View was nice
Stayed 3 nights in Jan 2026
Verified review

4/10 Poor

David Allen sanguinetti

Disliked: Cleanliness
nice view, room a bit grubby,shops are nearby
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Silvia

Liked: Cleanliness, amenities, property conditions & facilities
I’m happy the room is clean,the staff very gentle
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Tuong

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The view from the room
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Lizette

Liked: Cleanliness, amenities, property conditions & facilities
Excelente todo.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Morayma

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente!!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Aida

Liked: Cleanliness, amenities, property conditions & facilities
neat and clean
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air condition worked great. Great views. Clean room only downside is the elevators are a bit hot and door open slow.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Yamilet

Liked: Cleanliness, amenities, property conditions & facilities
we spend 2 nights here , good AC, good view , walls are a bit thin and can hear neighbors , cleaning was very good , no fridge , bar closes early at the pool so that kinda sucks
hotel view
beach in front of hotel
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very honest hotel, i left some stuff behind and they called me right away
Stayed 4 nights in Feb 2026
Verified review

6/10 Okay

Felipe

Liked: Staff & service
Disliked: Amenities
Property needs a lot improvement and maintenance.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was pretty good, staff pleasant. Property was in a good location and condition, nothing to complain about. I only didn’t understand why I couldn’t buy food or drinks and put them on my room account and pay on checkout. People on check in and check out could have speed up a bit, it took a way too long compared with hotels in US.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Without a doubt, one of the best hotels I’ve ever stayed in during a Mexican vacation. This hotel is outstanding. I highly recommend this hotel. We were treated so nicely by the staff from the front desk to security. This hotel has three swimming pools and a private beach. The location is fantastic and you can see the hotel for me anywhere, so you never get lost! We will definitely be back. I can’t imagine staying anywhere else in Acapulco.
Stayed 4 nights in Jan 2026
Verified review

6/10 Okay

Jose

Hotel has a loud music Thursdays, Fridays and on weekends. If you want a good night sleep do not stay at this hotel on those dates.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Sabino

Liked: Cleanliness, property conditions & facilities
I didn’t have breakfast in the hotel
Stayed 3 nights in Mar 2026
Verified review

2/10 Terrible

Graham

Liked: Staff & service
Booked in Canadian dollars and was charged in Mexican Pesos converted to US dollar.
Stayed 19 nights in Jan 2026
Verified review

8/10 Good

José Luis

Ok
Stayed 2 nights in Apr 2026

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