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Novotel Abu Dhabi Al Bustan

4.0 star property
Family-friendly 4-star hotel near Sheikh Zayed Grand Mosque

Choose dates to view prices

Photo gallery for Novotel Abu Dhabi Al Bustan

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Front of property - evening/night
City view
Terrace/patio
Pool views, serves lunch, dinner, and happy hour

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • Spa
  • Room service

Explore the area

View in a map
Shk. Rashid Bin Saeed St / Rabdan St, Abu Dhabi, 0
  • Place, Abu Dhabi National Exhibition Centre
    ‪1 min drive‬
  • Place, Zayed Sports City Stadium
    ‪3 min drive‬
  • Place, Sheikh Zayed Grand Mosque
    ‪5 min drive‬
  • Airport, Abu Dhabi (AUH-Abu Dhabi Intl.)
    ‪19 min drive‬

Room options

View all photos for Superior Twin Room

1 bedroom, minibar, in-room safe, individually decorated

Superior Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Queen Room with Sofa Bed

Superior Queen Room with Sofa Bed | 1 bedroom, minibar, in-room safe, individually decorated

Superior Queen Room with Sofa Bed

7.2 out of 10
Good
(22 reviews)
  • 323 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite with Executive Lounge Access

Suite with Executive Lounge Access | 1 bedroom, minibar, in-room safe, individually decorated

Suite with Executive Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • 592 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Queen Room with Executive Lounge Access

1 bedroom, minibar, in-room safe, individually decorated

Executive Queen Room with Executive Lounge Access

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Executive Twin Room with Executive Lounge Access

1 bedroom, minibar, in-room safe, individually decorated

Executive Twin Room with Executive Lounge Access

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Abu Dhabi

Al Muroor stay.Your stay at this Al Muroor hotel places you within 3 miles (5 km) of Abu Dhabi National Exhibition Centre and Zayed Sports City Stadium. Sheikh Zayed Grand Mosque is within 6 miles (10 km) and Abu Dhabi Mall is within 9 miles (15 km).

What's nearby

  • Abu Dhabi National Exhibition Centre - 1 min drive - 1.3 miles
  • Al Forsan International Sports Resort - 2 min drive - 1.7 miles
  • Zayed Sports City Stadium - 3 min drive - 2.5 miles
  • Sheikh Zayed Grand Mosque - 5 min drive - 4.2 miles
  • Abu Dhabi Mall - 9 min drive - 7.3 miles

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 23 min drive

Restaurants

  • ‪IRDK - ‬11 min walk
  • ‪Cafe Bonjour Bonsoir - ‬5 min walk
  • ‪bait al shay cafeteria @ Muroor area - ‬9 min walk
  • ‪Rashid Ali Hassan Cafeteria - ‬13 min walk
  • ‪Oasis Garden Chinese Restaurant - ‬9 min walk

About this property

Novotel Abu Dhabi Al Bustan

Family-friendly 4-star hotel near Sheikh Zayed Grand Mosque
Novotel Abu Dhabi Al Bustan offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 14908 square feet (1385 square meters) and includes a conference center. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Novotel Abu Dhabi Al Bustan. Self parking is free.

Smoking is allowed in designated areas at this 4-star Abu Dhabi hotel.

  • 361 guestrooms or units
  • 13 levels
  • 2 dining venues
  • Meeting rooms
  • 14908 sq ft of conference space
  • 1385 sq m of conference space
  • Built in 2014
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Novotel Abu Dhabi Al Bustan offers 361 accommodations with MP3 docking stations and minibars. These individually decorated accommodations have separate sitting areas. 42-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Holiday Inn Abu Dhabi by IHG
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  • Spa
  • Kids pool
  • Parking included
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Property amenities

Family friendly

  • Children's pool
  • Grocery/convenience store
  • High chair
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 90 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (48 inch wide door)
  • Handrails in stairways (48 inches high)
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 90 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 100240966000003

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Novotel Abu Dhabi Al Bustan Hotel
Novotel Bustan Hotel
Novotel Abu Dhabi Al Bustan
Novotel Bustan
Novotel Abu Dhabi Al Bustan Hotel
Novotel Abu Dhabi Al Bustan Abu Dhabi
Novotel Abu Dhabi Al Bustan Hotel Abu Dhabi

Frequently asked questions

How close is Novotel Abu Dhabi Al Bustan to the airport?

Novotel Abu Dhabi Al Bustan is 16.9 mi (23-min drive) away from the Abu Dhabi Intl. Airport (AUH) airport, the closest popular airport to the property.

How much does it cost to stay at Novotel Abu Dhabi Al Bustan?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at Novotel Abu Dhabi Al Bustan on Nov 30, 2025 start from $144.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel Abu Dhabi Al Bustan have an airport shuttle?

Airport shuttle services are not available at Novotel Abu Dhabi Al Bustan.

How close is Novotel Abu Dhabi Al Bustan to the beach?

This hotel is 5 mi (6-min drive) from Al Bateen Beach and 7.2 mi (16-min drive) from Corniche Beach. Don't forget your sunscreen!

Does Novotel Abu Dhabi Al Bustan offer free breakfast?

Free breakfast isn’t provided at Novotel Abu Dhabi Al Bustan, but buffet breakfast is offered for a fee of AED 90 per person. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 6:30 AM to 11 AM.

Is there a casino at Novotel Abu Dhabi Al Bustan?

No, there is no casino at this hotel.

What time is check-in at Novotel Abu Dhabi Al Bustan?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Novotel Abu Dhabi Al Bustan?

This hotel offers free self parking.

Does Novotel Abu Dhabi Al Bustan have a pool?

Novotel Abu Dhabi Al Bustan features an outdoor pool and a children's pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Novotel Abu Dhabi Al Bustan have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine, a poolside location, and brunch.

Does Novotel Abu Dhabi Al Bustan have a spa?

This hotel has a spa, which features body wraps, body treatments, and mani/pedis.

How close is Novotel Abu Dhabi Al Bustan to downtown Abu Dhabi?

Novotel Abu Dhabi Al Bustan is 5.6 mi away from Abu Dhabi.

Reviews

Novotel Abu Dhabi Al Bustan Reviews

8.4

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 316 out of 672 reviews
Rating 8 - Good. 219 out of 672 reviews
Rating 6 - Okay. 72 out of 672 reviews
Rating 4 - Poor. 37 out of 672 reviews
Rating 2 - Terrible. 28 out of 672 reviews

Reviews

10/10 Excellent

Rosni

Stayed 1 night in Aug 2025

4/10 Poor

Mohsinkhan, Seatac

Disliked: Staff & service
No comfort bed
Stayed 4 nights in Jul 2025

10/10 Excellent

Fatima

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Abdullah

Stayed 4 nights in Jul 2025

2/10 Terrible

kumar

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good option for families
Stayed 1 night in Jul 2025

2/10 Terrible

Ravi

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 3 nights in Jul 2025

10/10 Excellent

Ashraf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Brittney

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I usually stay here when I come to Abu Dhabi because I love Swiss Butter and the guy selling the fragrances is awesome. However, this was my last time patronizing this establishment. Check in is slow. They have no urgency. When you call the front desk, it just rings. It takes you approximately five times trying. I had to call housekeeping to get in touch with a manager. They promosed someone would call me back in 5 minutes and they didn't. While trying to sleep, after my 2.5 hour drive, they were doing construction in the room beside me. Apparently, they didn't communicate with the font desk. I called several times and kept the phone ringing & when no one returned my call to address my concern, i walked to the front desk. By the time I got to the front desk, someone answered. They refused to transfer the call to a manager, promising someone would call back. I told her that I wasn't playing that game again and I was at the front desk. Suddenly, she was "apologetic". However, what made me angry is that NO CUSTOMERS were at the front desk, so they could've answered the phone. It shouldn't take me getting MAD, INCONVENIENED, and confronting the situation at the desk to get my concerns handled. Customer service sure has declined. If you can't handle customer service, find ANOTHER position. Between the carpet bug from one visit that I forgave and LACKLUSTER, NONCHALANT approach, you've lost a customer.
The second bug that caused me to have to change rooms. When I saw the first one, it was brushed off as a mosquito.
Oddly stained floors
Stayed 2 nights in Jun 2025

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 2 nights in Jul 2025

10/10 Excellent

Mahmood

Stayed 2 nights in Jun 2025

2/10 Terrible

Shujah

Disliked: Staff & service
Stayed 1 night in Jun 2025

8/10 Good

Sanjay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is close to airport There should be more vegetarian options for breakfast, and the staff should ensure it is warm
Stayed 2 nights in Jun 2025

6/10 Okay

Keltoum

Traveled with family
Liked: Staff & service, room comfort
Overall it was good, but there are a lot of stains on the sofas and chairs.
Stayed 1 night in Jun 2025

10/10 Excellent

Najla

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025

10/10 Excellent

Marian, franklin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Sergio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent cost-effective option, delivering a lot more value per dollar invested.
Stayed 2 nights in May 2025

4/10 Poor

Tiffany

Traveled with partner
Liked: Cleanliness
Property and room were decent. Breakfast buffet was extremely overpriced
Stayed 1 night in Feb 2025

10/10 Excellent

Hilary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked their breakfast options
Stayed 2 nights in Apr 2025

8/10 Good

Yousef

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

rachel et nicolas

Liked: Staff & service, amenities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Hanut, Hoboken

Stayed 4 nights in Apr 2025

8/10 Good

F, Riyadh

Stayed 2 nights in Apr 2025

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

2/10 Terrible

KUSHRAJ

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Bad service

Very pathetic service. Being three occupants requested for extra bath towel, even after calling four times it was not delivered. No coffee sachets and as per the house keeping its not available. Milk creamer too not available. Broken lamp , no enough drinking water in the rooms. No tooth brush or slippers available.
Stayed 1 night in Apr 2025

6/10 Okay

Jabu

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025