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Sure Hotel by Best Western Aberdeen

Property class: 3.5
3.5-star hotel near Union Square Shopping Centre

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Photo gallery for Sure Hotel by Best Western Aberdeen

Reception
Room
Exterior
Lobby
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Laundry
  • Room service

Explore the area

View in a map
20 Summerhill Court, Aberdeen, Scotland, AB15 6TW
  • Place, Aberdeen Indoor Bowling Club
    ‪3 min walk‬
  • Place, Aberdeen & North-East Scotland Family History Society Centre
    ‪12 min walk‬
  • Place, Curl Aberdeen
    ‪16 min walk‬
  • Airport, Aberdeen (ABZ)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Coffee/tea maker

Standard Room, 1 Twin Bed, Non Smoking

  • 301 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board (on request)

Standard Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | 1 bedroom, in-room safe, desk, iron/ironing board (on request)

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board (on request)

Family Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board (on request)

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • 335 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Aberdeen

Summerhill stay.At this Summerhill hotel, you'll be steps from Aberdeen Indoor Bowling Club and within a 15-minute walk of Aberdeen & North-East Scotland Family History Society Centre. Aberdeen Royal Infirmary and Curl Aberdeen are also within 2 miles (3 km).

What's nearby

  • Aberdeen Indoor Bowling Club - 3 min walk - 0.2 miles
  • Aberdeen & North-East Scotland Family History Society Centre - 12 min walk - 0.7 miles
  • Curl Aberdeen - 16 min walk - 0.9 miles
  • Gordon Highlanders Museum - 4 min drive - 1.3 miles
  • Hazlehead Park - 5 min drive - 1.6 miles

Getting around

  • Aberdeen Station - 11 min drive
  • Aberdeen Airport (ABZ) - 17 min drive

Restaurants

  • ‪Orange Zone Café - ‬19 min walk
  • ‪Murdos Bar - ‬13 min walk
  • ‪Grays Inn - ‬14 min walk
  • ‪Atholl Hotel - ‬15 min walk
  • ‪Domino's Pizza - ‬1 min walk

About this property

Sure Hotel by Best Western Aberdeen

3.5-star hotel near Union Square Shopping Centre
There's a restaurant on site. WiFi is free in public spaces. Sure Hotel by Best Western Aberdeen also features a vending machine, complimentary newspapers in the lobby, and laundry facilities.

This 3.5-star Aberdeen hotel is smoke free.

  • 45 guestrooms or units
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue
Sure Hotel by Best Western Aberdeen offers 45 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers, designer toiletries, and complimentary toiletries. This Aberdeen hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: GBP 10 per person
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 10 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Best Western Summerhill Hotel Aberdeen
Best Western Summerhill Hotel
Best Western Summerhill Aberdeen
Best Western Summerhill

Frequently asked questions

How close is Sure Hotel by Best Western Aberdeen to the airport?

Sure Hotel by Best Western Aberdeen is 5.9 mi (17-min drive) away from the Aberdeen Airport (ABZ) airport, the closest popular airport to the property.

How much does it cost to stay at Sure Hotel by Best Western Aberdeen?

As of Sep 13, 2026, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Aberdeen on Oct 1, 2026 start from $49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sure Hotel by Best Western Aberdeen have an airport shuttle?

Airport shuttle services are not available at Sure Hotel by Best Western Aberdeen.

How close is Sure Hotel by Best Western Aberdeen to the beach?

This hotel is 3.4 mi (14-min drive) from Aberdeen City Beach and 3.6 mi (15-min drive) from Beach Ballroom Bathing Area. Don't forget your sunscreen!

Does Sure Hotel by Best Western Aberdeen offer free breakfast?

Free breakfast isn’t provided at Sure Hotel by Best Western Aberdeen, but continental breakfast is offered for a fee of GBP 10 per person. It's available every day from 8:00 AM to 10:00 AM.

Is there a casino at Sure Hotel by Best Western Aberdeen?

No, there is no casino at this hotel.

What time is check-in at Sure Hotel by Best Western Aberdeen?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Sure Hotel by Best Western Aberdeen?

Free parking is not available at this hotel.

Does Sure Hotel by Best Western Aberdeen have a pool?

Sure Hotel by Best Western Aberdeen does not have a pool.

Does Sure Hotel by Best Western Aberdeen have a restaurant?

Yes, there is a restaurant on site.

Does Sure Hotel by Best Western Aberdeen have a spa?

There are no spa services available at this hotel.

How close is Sure Hotel by Best Western Aberdeen to downtown Aberdeen?

Sure Hotel by Best Western Aberdeen is 2.1 mi away from Aberdeen.

Sure Hotel by Best Western Aberdeen Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 180 out of 529 reviews
Rating 8 - Good. 220 out of 529 reviews
Rating 6 - Okay. 75 out of 529 reviews
Rating 4 - Poor. 31 out of 529 reviews
Rating 2 - Terrible. 23 out of 529 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Artur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great affordable place in Aberdeen. Close to free parking and staff extremely helpful.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, friendly, helpful staff. Room was nice, clean, comfy bed, great shower. Breakfast is grab n go. No evening meals or bar. Bus stop right outside the hotel takes you into the town centre. Good pizza shops beside the hotel!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Functional hotel for a good night's kip
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was Clean and comfortable.
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here before. Perfect for a night in aberdeen to attend a concert
Stayed 1 night in Jun 2023
Verified review

8/10 Good

rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
door lock was broken
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

William

Liked: Staff & service, property conditions & facilities, room comfort

Brilliant holday

Excellent service from when we arrived till ve left. Staff very helpful and friendly. Would recomend this hotel to all my friends and family. 10 out of 10.
Stayed 4 nights in Jul 2022
Verified review

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for Money

Very friendly service, well located with free parking. The corridors were unbearably hot but since there are few days like that in Scotland, I guess for most parts of the year it should be OK.
Stayed 4 nights in Jun 2023
Verified review

6/10 Okay

Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night on business trip. Nice room great shower. Bathroom had no shelving for toiletries. No bar or restaurant in evening so had to go out. Breakfast only continental. Friendly staff.
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a new father

I needed the hotel for a few nights while my partner and new born child were in hospital. The hotel was all the comforts of home, including a kitchen meaning I could do a proper shop and store my food in the room fridge and cook in the microwave, meaning it was one less worry for myself when I had other worries.
Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable stay. Room had a kitchenette which was useful as we could just take our own food. Bed was a little hard for my comfort and parking is open, public parking in an area of shops but was fine. Busy main road noise. But hotel was calm and comfortable in general. We only used the room and no other services.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

MARION

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this hotel

Lovely hotel, very clean, staff were friendly and welcoming. The room was a really good size with the surprise of a kitchenette in there too which was very handy for us. Lovely little welcome pack which was replenished each day. Bed was comfortable and although the hotel is on a main road it was quiet and we slept so well. Breakfast was nice (continental) but we would have liked a cooked breakfast, on saying that though there was plenty to eat. Also we did not find out the bar was not open either but again we are not big drinkers but it would have been nice to have a night cap or 2 before bed. All in all we absolutely loved staying here and would have no hesitation in staying again
Stayed 4 nights in Jul 2023
Verified review

8/10 Good

GEORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Had to go down on hands & knees to plug in kettle,with socket under a table.
Stayed 1 night in Jul 2023
Verified review

4/10 Poor

Robert

Disliked: Amenities, property conditions & facilities
Das Zimmer war klein. Das Fenster ließ sich nicht öffnen. Das Frühstück war vom Angebot her völlig unzureichend und damit absolut überteuert.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t stay as they had no rooms left and you still charged me £40.01 for this.! I am not happy
Stayed 1 night in May 2022
Verified review

6/10 Okay

Peter Nils

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

All-in-all a nice hotel.

All-in-all is was a good hotel, but it was to far from City-center for me. The hotel-bar was without any atmosphere and with much to load music. Service was brilliant, but breakfast was pour.
Stayed 1 night in May 2022
Verified review

10/10 Excellent

PAUL V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve stayed here several times and it’s always great, lovely rooms, big beds etc. friendly staff.
Stayed 1 night in May 2022
Verified review

10/10 Excellent

Chi Sang

Liked: Cleanliness
Nice staffs
Stayed 1 night in May 2022
Verified review

8/10 Good

Cath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel for short stay

Rooms were great liked the hampers and water in fridge. Beds comfy and staff freindly. did feel discription of location a bit deceiving thought was closer to city centre due to wording so cost additional 4 taxi journeys.
Stayed 1 night in Apr 2022
Verified review

8/10 Good

Colin

Liked: Cleanliness, staff & service, room comfort

Clean and friendly

Hotel needs a spruce up but very clean. Staff friendly.
Stayed 1 night in Apr 2022
Verified review

6/10 Okay

Debra

Liked: Cleanliness, room comfort
No issue with room cleanliness or service .. only issue was one plug socket free for kettle light and charging personal electric equipment phone laptop watch hairdryer etc
Stayed 5 nights in Apr 2022
Verified review

10/10 Excellent

PAUL V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve stayed here dozens of times and it’s always great, good location and great value.
Stayed 2 nights in Apr 2022
Verified review

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely stay here, only worrying thing was wasn’t sure where to park on arrival and had to call the hotel and ask if I was in the right area.
Stayed 3 nights in Mar 2022
Verified review

6/10 Okay

Andrew

Parking left me worried

For the price this hotel itself was fine - clean, friendly reception staff and the buffet breakfast was passable. However I was really worried leaving my car here - the "shopping centre" car park which I assume most people will use had warninbg signs about leaving your vehicle and contents at own risk and equally the streets round about this felt run down and you either had to park behind some industrial units or in front of run down blocks of flats. I genuinely woke up a couple of times during the night and thought about the car - and it's not even that great a car!
Stayed 1 night in Mar 2022

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