The room was fine. My expectations were low (it's Orlando after all ) so I was ok with my room. But wow, the people they hire for the front desk were HORRIBLE. I've never checked out of a hotel and not been given a printed receipt... But here, even with demanding one I couldn't have a receipt. These people felt so sketchy I wanted written confirmation I checked out... Nothing. I never signed anything, checking in or checking out. The whole process felt very unprofessional and unsecure.
3 weeks ago by A verified traveler from south florida
Excellent place, clean, great location, nice view and very comfortable installation. The gym is huge with classes and fantastic equipment. Staff is very nice and we could get discounts in tickets to parks and another attractions.
The hotel was ok. The location was great. Bathroom was very disappointing. No countertop or surface area made it difficult to get around in the morning. Beds were very uncomfortable. Everything was clean.
This hotel was beautiful. I stayed in a basic room with two queens. The beds were super comfortable. There was enough room for more then two people. Basic shower, but lots of counter space. The lobby was stunning and the grounds were also really nice. The staff was helpful and friendly and the check in and check out process was easy. Great place to stay.