Save

Eterna Tulum

3.5 star property
3.5-star clothing-optional hotel near Playa Paraiso

Choose dates to view prices

Photo gallery for Eterna Tulum

Outdoor pool, open 7:00 AM to 11:00 PM, sun loungers
Interior detail
Deluxe | Terrace/patio
Free daily local cuisine breakfast
Hallway
Reviews
8.4

Very good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • SpaSpaSpa
  • KitchenKitchenKitchen
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Explore the neighborhood

Map
Calle Cobá Manzana 44 Lote 001 La Veleta, 001, Tulum, QROO, 77760
  • Popular LocationTulum National Park4 min drive
  • Popular LocationTulum Mayan Ruins9 min drive
  • AirportTulum, Quintana Roo (TUY)12 min drive
  • Popular LocationPlaya Paraiso19 min drive

Room options

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, individually decorated

Junior Suite

  • 599 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Hypo-allergenic bedding, minibar, individually decorated

Suite

  • 725 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Pool

Junior Suite Pool | Hypo-allergenic bedding, minibar, individually decorated

Junior Suite Pool

  • 599 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Pool

Deluxe Pool | Hypo-allergenic bedding, minibar, individually decorated

Deluxe Pool

  • 413 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe

Deluxe | Hypo-allergenic bedding, minibar, individually decorated

Deluxe

  • 413 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Plus Pool

Suite Plus Pool | Hypo-allergenic bedding, minibar, individually decorated

Suite Plus Pool

  • 725 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Plus

Deluxe Plus | Hypo-allergenic bedding, minibar, individually decorated

Deluxe Plus

  • 413 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Aerial view
The Waves Tulum
Pool
Hot Tub
Spa
Pet friendly
4.3 out of 5, Excellent, (509)
The price is $110
per night
$136 total
includes taxes & fees
May 16 - May 17
The Waves Tulum

About the neighborhood

Tulum

La Veleta stay.Your stay at this La Veleta hotel places you within 2 miles (3 km) of Hospital de Tulum and Dos Aguas Park. Tulum National Park and Cenote Crystal are also within 3 miles (5 km).

What's nearby

  • Tulum National Park - 4 min drive
  • Gran Cenote - 6 min drive
  • Tulum Mayan Ruins - 9 min drive
  • Tulum Beach - 13 min drive
  • Playa Paraiso - 19 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 42 min drive

Restaurants

  • La Taqueria Pinches Tacos Shop - 7 min walk
  • El Camello Jr - 9 min walk
  • Italdo Pasteleria - 5 min walk
  • El Tio - 10 min walk
  • Los Aguachiles - 8 min walk

About this property

Eterna Tulum

3.5-star clothing-optional hotel near Playa Paraiso
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served on weekdays. Public spaces have free WiFi.

Coworking spaces and limo/town car service are available. An outdoor pool, a rooftop terrace, and spa services are also featured at Eterna Tulum. An airport shuttle (available 24 hours), a beach shuttle, and a bus station shuttle are available for a fee. Free self parking is available.

This 3.5-star Tulum hotel is smoke free.

  • 25 guestrooms or units
  • 4 levels
  • 2 buildings
  • Built in 2021
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Garden
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Eterna Tulum offers 25 air-conditioned accommodations with minibars and coffee/tea makers. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include showers. This Tulum hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and hot stone massages.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free secured, uncovered self parking on site
  • Free uncovered extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available on weekdays 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • 4 steps to reach entrance
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Food and drink

  • Champagne service
  • Chef service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Stovetop

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 400
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 2000 per accommodation, per stay
  • Service fee: MXN 20 per accommodation, per night
  • A damage deposit of MXN 2000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3000 per vehicle (one-way, maximum occupancy 5)
  • Early check-in fee: MXN 400 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, cash, and mobile payments. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system and eco-friendly cleaning products. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Property Registration Number 71774021

We should mention

  • Please note that clothing is optional at Eterna Tulum.
  • Pool access available from 7:00 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Eterna Tulum Hotel
Eterna Tulum Tulum
Eterna Tulum Hotel Tulum

Frequently asked questions

How close is Eterna Tulum to the airport?

Eterna Tulum is 24 mi (42-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

How much does it cost to stay at Eterna Tulum?

As of May 2, 2024, prices found for a 1-night stay for 2 adults at Eterna Tulum on May 8, 2024 start from $105.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Eterna Tulum have an airport shuttle?

Eterna Tulum offers an airport shuttle 24 hours a day, on request, for a charge of MXN 3000 per vehicle, one-way.

How close is Eterna Tulum to the beach?

This hotel is 3.9 mi (13-min drive) from Tulum Beach and 5 mi (19-min drive) from Playa Paraiso. Don't forget your sunscreen!

Does Eterna Tulum offer free breakfast?

Yes, Eterna Tulum offers free breakfast.

Is there a casino at Eterna Tulum?

No, there is no casino at this hotel.

What time is check-in at Eterna Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in costs MXN 400 (subject to availability).

Is there free parking at Eterna Tulum?

This hotel offers free self parking and extended parking.

Does Eterna Tulum have a pool?

Eterna Tulum features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 11:00 PM.

Does Eterna Tulum have a restaurant?

Eterna Tulum is home to Perpetua, which features Tex-Mex cuisine, pool views, and a poolside location.

Does Eterna Tulum have a spa?

This hotel doesn't have a spa, but it does offer hot stone massages.

How close is Eterna Tulum to downtown Tulum?

Eterna Tulum is 0.8 mi away from Tulum.

Eterna Tulum Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 18 out of 33 reviews" "
Rating 8 - Good. 9 out of 33 reviews" "
Rating 6 - Okay. 1 out of 33 reviews" "
Rating 4 - Poor. 3 out of 33 reviews" "
Rating 2 - Terrible. 2 out of 33 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Reshma

Stayed 4 nights in Jan 2024

10/10 Excellent

Ta

Stayed 11 nights in Dec 2023

8/10 Good

DANIEL, Palm Springs

Stayed 3 nights in Nov 2023

8/10 Good

Sibylle

Liked: Cleanliness, property conditions & facilities, room comfort
Cute place in Tulum
Really cute place, great location and value for your money. Two things though - when it rained the water came in through our door. They came and cleaned it up, but hopefully that is remedied in the future. Second thing - one of the front desk staff was not detailed oriented and gave my refund for the security deposit to the wrong card. I caught it, but just look out for potential mistakes like that.
Stayed 1 night in Nov 2023

10/10 Excellent

Ayomide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

barron

Liked: Cleanliness, staff & service, property conditions & facilities
My stay here was outstanding. The rooms are great and the staff is very attentive and nice. I showed up too early for me reservation and they went out the way to get me in my room at that time and not have to wait. I was also setup with other necessities like transportation and car rentals without asking. They sent me everything I needed via WhatsApp and I was off. Thank You again Eterna Tulum. I will definitely use your services in the future.

8/10 Good

jimmy

Stayed 2 nights in Feb 2023

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Pros: super clean, new. Very friendly staff. Martha was incredible and so accommodating. She had the best tips for how to get around and which beach clubs offered the best deals. Also there are a couple of good coffee shops and restaurants within walking distance plus the Jungle Gym if you want to get a good workout while on vacation. Cons: it's a little far from the beach. You either have to pay a pricey taxi or ride a bike. (It took me 45 minutes to get to the the zona hotelera, and I consider myself in fairly good shape.)
Stayed 4 nights in Feb 2023

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2023

8/10 Good

Belle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay in Eterna. It was a beautiful hotel but the location is a bit far from the centro and the only issue is that the street has no lamp posts so it gets really dark at night going back. We stayed at their deluxe room (ground floor) and it was really pleasant, however, the pressure from the shower is a bit weak. The room is spacious and has a small kitchenette which is a plus. Overall, our stay was good. Their staff are amazing and helpful, esp in giving reco. They also have a water station so you can refill your tumblers before heading out.