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Deluxe Ocean View - All Inclusive-renovated room
Junior Suite - All-Inclusive-renovated room
Beachfront all-inclusive hotel with health spa, close to downtown Cancun
With a stay at Riu Caribe All Inclusive in Cancun (Cancun Hotel Zone), you'll be close to Playa Tortuga and La Isla Shopping Mall.
This all-inclusive resort is within close proximity of Playa Langosta and Torre Escenica.
Make yourself at home in one of the 506 air-conditioned rooms featuring minibars. Rooms have private balconies. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a spa tub. Additional features at this Art Deco resort include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Satisfy your appetite at one of the resort's 5 restaurants. Thirsty? Quench your thirst at a bar/lounge, a poolside bar, or a swim-up bar.
Featured amenities include computer rentals, dry cleaning/laundry services, and a 24-hour front desk. Free parking is available onsite.Information missing or incorrect? Tell us!
- All-Inclusive Details
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
- All meals, snacks, and beverages included
- In-room minibar (all beverages included)
- Surcharges for bottled wine
Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.
- Surfing/boogie boarding
- Fitness facilities
- Supervised activities for children between 4 and 12 years old
- Onsite entertainment and activities
- Onsite live performances
- Airport transfers
- Laundry/dry cleaning services
- Motorized water sports
- Scuba-diving certification
- Scuba-diving excursions
- Scuba-diving lessons
- Snorkeling excursions
- Spa/beauty facilities and services
- Wireless Internet access
- Activities and services offered by independent operators
- Offsite tours
This hotel, renovated in 2012, offers a health spa with various massage techniques, including shiatsu and Swedish. Other services include aromatherapy, reflexology, body treatments, facials, waxing, and Roman baths for one person or two (surcharges for all spa services and treatments). The spa includes men's and women's saunas and steam rooms and features a relaxation lounge with a 10-person spa tub. Poolside and beachside massage are also available (surcharge). An air-conditioned fitness center contains cardio and weight machines in addition to free weights. A salon offers hair and nail care, and a hair-braiding station is next to the pool (surcharges for all services).
An Internet center contains several computers with high-speed Internet access (surcharge). Wireless Internet access on the property is also available (surcharge). A 24-hour lounge contains a self-service bar, snacks, pool and game tables, a television, and video games (surcharge for video games). Other video game consoles as well as a pool table and a fireplace are located in the lobby. Guests of this all-inclusive Cancun resort can leave children age 4–12 in a supervised, air-conditioned kids' clubhouse with a shaded playground. Supervised child care/activities are complimentary. Babysitting service is available for a surcharge.
Activities and entertainment include after-dark shows produced by the staff in an open-air theater with amphitheater seating under canvas roofs, Spanish and salsa lessons, poolside fashion shows, beach soccer and volleyball, and pool volleyball.
Local artisans, including a cigar roller, occasionally set up tables on the marble floors of the four-story-atrium lobby so that guests can browse and shop. Also in the lobby are gardens, a parakeet cage, games area, and expansive lounge. A shop off the lobby sells gifts, clothing, snacks, and sundries. A terrace is also available. The resort purifies its water.
Other services available on-site are concierge services, medical assistance, tours/ticket assistance, ATM/banking, and porter/bellhop.
- Swimming pool - outdoor
- Poolside bar
- Swim-up bar
- Swimming pool - children's
- Spa tub
- Full-service health spa
- Massage - spa treatment room(s)
- Steam room
- Pool table
- Babysitting or childcare (surcharge)
- Supervised childcare/activities (free)
- Free parking
- Parking garage
- Secure parking
- Multilingual staff
- Security guard
- 24-hour front desk
- Tour assistance
- Gift shops or newsstand
- Shopping on site
- Hair salon
- Children's club
- Beauty services
- Laundry facilities
- Dry cleaning/laundry service
- Television in lobby
- Arcade/game room
- Wedding services
- Computer rental
- Concierge services
- Fireplace in lobby
- Wireless Internet access - surcharge
- Tours/ticket assistance
- Beach/pool umbrellas
- Total number of rooms - 506
- Number of floors - 9
- Medical assistance available
- Luggage storage
- Beach umbrellas
- Beach sun loungers
- Pool sun loungers
- Beach towels
- Spa services on site
- Free breakfast
- Health club
- Number of restaurants - 5
Available in all rooms: Wireless Internet access (surcharge)
Available in some public areas: Wireless Internet access - surcharge
Free parking, Secure parking, Parking garage
- Room Amenities
- Ceiling fan
- Air conditioning
- Climate control
- Blackout drapes/curtains
- Direct-dial phone
- Complimentary bottled water
- Daily housekeeping
- Private bathroom
- Complimentary toiletries
- Hair dryer
- Shower/tub combination
- In-room childcare (surcharge)
- Satellite TV service
- Iron/ironing board
- Rollaway/extra beds available
- Cribs/infant beds available
- In-room safe (laptop compatible)
- Wireless Internet access (surcharge)
- Connecting / adjoining rooms available
Albatros - Located in the center of the complex. Glass-walled, sea-view restaurant serving breakfast, lunch, and dinner buffets. International cuisine.
Gaviotas - Casual, open-air, beachfront restaurant/bar under soaring thatch roof. Lunch buffet. Afternoon snacks. A la carte dinner. Dinner reservations required. Dress code: long pants for men.
Shangri-la Restaurant: Japanese food, buffet for dinner.
Sample menu for Gaviotas
- Salad Bar
- Soup of the day
- Surf and Turf
- Seafood Zazuela
- Boguinet with Lemon Sauce
- Sweet buffet bar selections
Maria Margarita - Air-conditioned, linen-service restaurant featuring colonial decor, pool-view glass wall, Mexican cuisine. Dinner only. Reservations required. Dress code: long pants for men.
Pizzeria - Open-air spot above beach serving pizza and drinks.
Lobby Bar - Open from mid-morning to midnight, with outdoor terrace. Live music on occasional evenings.
Swim-up bar - Open from late morning.
Theater bar - Near the beach, this bar offers refreshments during evening theatre performances.
Sample menu for Maria Margarita
- Salad bar
- Soup of the day
- Grilled Top Sirloin
- Half-chicken with Mustard
- BBQ Smoked Ribs
- Baked Alaska flambé
Kayaks, small sailboats, and snorkeling gear are available along with an introductory scuba diving lesson in the resort's dive tank. Jet Skiing and parasailing are available on the beach (surcharges for both). Also available are snorkeling trips and beginner and certified diver packages that include reef, wall, and/or cave dives (surcharges for all).
Cancún has two 18-hole golf courses—Cancún Golf Club, 2 km (a mi) away, and Hilton Cancún Golf Club, 11.5 km (7 mi) away.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Golfing nearby
- Surfing/boogie boarding nearby
- Personal motorized watercraft on site
- Boat launch nearby
- Scooter/moped rentals nearby
- Horse riding/rental nearby
- Helicopter/airplane tours nearby
- Fishing nearby
- Bungee jumping nearby
- Aerobics on site
- Parasailing on site
- Playground on site
- Sailing on site
- Snorkeling on site
- Swimming on site
- Tennis on site
- Volleyball on site
- Windsurfing on site
- Beach volleyball on site
- Massages on beach
- Manicures and pedicures
- Sauna in spa
- Spa tub in spa
- Body treatments
- Facial treatments
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.
- Accessible bathroom
- In-room accessibility
Policies & Fees
Minimum check-in age is 18
Check-in time starts at 3 PM
Special check-in instructions:
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Check-out time is noon
- Payment types
Accepted at this hotel: American Express, MasterCard, Visa
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Minimum Spring Break check-in age is 21 years old.
- The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- A late check-out fee will be charged
- Additional Details
A resort fee is included in the total price displayed. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.