Book your room at Hard Rock Hotel Cancun All Inclusive
4.5-star beach resort with a conference center
With a stay at Hard Rock Hotel Cancun All Inclusive in Cancun (Hotel Zone), you'll be minutes from Playa Ballenas and close to La Isla Shopping Mall.
This 4.5-star resort is within close proximity of Aquaworld and Luxury Avenue.
Make yourself at home in one of the 571 air-conditioned rooms featuring private spa tubs and LCD televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free long-distance calls.
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. This resort also features complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands.
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite at one of the resort's 6 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink from a swim-up bar or one of the 6 bars/lounges. For your convenience, a complimentary breakfast is served daily.
Featured amenities include a business center, a computer station, and express check-out. Planning an event in Cancun? This resort has 16408 square feet (1477 square meters) of space consisting of a conference center, conference space, and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.Information missing or incorrect? Tell us!
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
- All buffet and à la carte meals, snacks, and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorized water sports are included.
- Fitness facilities
- Tennis lessons
- Water fitness
- Supervised activities for children between 4 and 12 years old
- Open from 8:30 AM until 9 PM
Hard Rock Hotel Cancun All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Hard Rock Hotel Cancun All Inclusive like a complimentary children's club, an outdoor pool, and a fitness center.
A complimentary breakfast is offered each morning. Dining is available at one of the resort's 6 restaurants. Guests can unwind with a drink at one of the resort's bars, which include 6 bars/lounges and a swim-up bar. A computer station is located on site and high-speed wireless Internet access is complimentary. This all-inclusive resort also offers a garden and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.
Hard Rock Hotel Cancun All Inclusive is a smoke-free property.
- Babysitting or childcare (surcharge)
- Beach umbrellas
- Beach sun loungers
- Pool sun loungers
- Beach towels
- Conference center
- Number of restaurants - 6
- Free WiFi
- Billiards or pool table
- Tours/ticket assistance
- Beach/pool umbrellas
- Wedding services
- Business center
- Dry cleaning/laundry service
- Safe-deposit box at front desk
- Spa services on site
- Swim-up bar
- Free breakfast
- Fitness facilities
- Outdoor pool
- Gift shops or newsstand
- Total number of rooms - 571
- Number of floors - 12
- Conference space
- Children's club (free)
- Supervised childcare/activities (free)
- Airport transportation (surcharge)
- Number of bars/lounges - 6
- Free newspapers in lobby
- Express check-out
- Hair salon
- Computer station
- Meeting rooms
- Multilingual staff
- Free valet parking
- Parking (limited spaces)
- Luggage storage
- Free self parking
- Conference space size (meters) - 1477
- Number of meeting rooms - 3
- Conference space size (feet) - 16408
- Shopping on site
- Smoke-free property
- Number of buildings/towers - 1
- Television in lobby
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking, Free valet parking, Parking (limited spaces)
- Free cribs/infant beds
- Private bathroom
- Room service (24 hours)
- Air conditioning
- Coffee/tea maker
- Daily housekeeping
- Free toiletries
- Hair dryer
- Iron/ironing board
- Free WiFi
- Free bottled water
- Rollaway/extra beds available
- Shower only
- In-room safe (laptop compatible)
- Private spa tub
- Free long-distance calls
- Premium TV channels
- Premium bedding
- Climate control
- Minibar (stocked, free items)
- Turndown service
- In-room childcare (surcharge)
- Blackout drapes/curtains
- Satellite TV service
- Connecting/adjoining rooms available
- LCD TV
Where to Eat
Guests are offered a complimentary breakfast each morning.
The Market - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Frida - This restaurant specializes in Mexican cuisine and serves lunch and dinner.
Ciao - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
Zen - This restaurant specializes in Asian cuisine and serves dinner only.
Ipanema - This restaurant specializes in Brazilian cuisine and serves dinner only.
24-hour room service is available.
Nearby Things to Do
Recreational amenities at the resort include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Golfing nearby
- Golf lessons available nearby
- Beach volleyball on site
- Body treatments
- Facial treatments
Check-in time starts at 3 PM
Minimum check-in age is 18
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Awards & Affiliations
- This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.
Limitless Resort Credit Offer
Book a minimum 3-night stay in any room category for travel now – December 23, 2015 and receive up to USD 3,600 in resort credits, based on length of stay:
- USD 500 in resort credits with a 3-night stay
- Up to USD 750 in resort credits with a 4-night stay
- Up to USD 1,500 in resort credits with a 5-6 night stay
- Up to USD 1,800 in resort credits with a 7-8 night stay
- Up to USD 2,000 in resort credits with a 9-11 night stay
- Up to USD 2,500 in resort credits with a 12-13 night stay
- Up to USD 3,600 in resort credits with a 14 night stay or more
Double Limitless Resort Credit
Book a minimum 3-night stay now - March 31, 2015 for travel September 1 - October 31, 2015 and choose from the following:
- Resort credit for use toward tours, Rock Spa, beauty salon treatments, golf outings, select Colin Cowie Wedding Collections, upgraded wine selection, and Rock Shots by Kodak, based on following length of stay:
- USD 1000 in resort credit with a 3-night stay
- USD 1500 in resort credit with a 4-night stay
- USD 3000 in resort credit with a 5-6 night stay
- USD 3600 in resort credit with a 7-8 night stay
- USD 4000 in resort credit with a 9-11 night stay
- USD 5000 in resort credit with a 12-13 night stay
- USD 7200 in resort credit with a 14+ night stay
- Unlimited rounds of golf for all guests registered in the same room in exchange for the resort credit
Unlimited Golf instead of Limitless Resort Credit Promotion
Book a minimum 3-night stay in any room category now -December 23, 2015 for travel within the same period, and guests can opt to forfeit the Limitless Resort Credit to receive unlimited rounds of golf for all guests in the room.
3-night minimum stay is required. Guests who select the Unlimited Golf promotion cannot receive the Limitless Resort Credit promotion. A 20% service fee applies to each round of golf played. Promotion is valid at the Riviera Cancun Golf Club, The Golf Club at Playacar, and the Hard Rock Golf Club at Cana Bay. Full details at check-in. Taxes and gratuity may not be included. Offer subject to availability. Promotion is subject to change without prior notice. Other restrictions may apply.
Music Lab Offer
Book a stay in any room/rate category and all guests 12 years and older can choose from 4 complimentary Music Lab programs, including Jam Bad, Spin Session, Roctube, and My Tracks.
Full details at check-in. Taxes and gratuity may not be included. Offer subject to availability. Other restrictions may apply.