Book your room at Hard Rock Hotel Cancun All Inclusive

Room type

Deluxe Room

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Deluxe Room, 2 Double Beds, Lagoon View (Gold)

Max Occupancy: 4 guests

Deluxe Room, 1 King Bed, Lagoon View (Gold)

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Deluxe Platinum king bed, ocean view

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Deluxe Platinum, double room, ocean view

Max Occupancy: 4 guests

Deluxe Room, 1 King Bed, Ocean View (Diamond)

Max Occupancy: 2 guests

Deluxe Room, Lagoon View (Family)

Max Occupancy: 6 guests (up to 5 children, 4 infants)

4.5-star beach resort with a conference center

With a stay at Hard Rock Hotel Cancun All Inclusive in Cancun (Hotel Zone), you'll be minutes from Playa Ballenas and close to La Isla Shopping Mall.

This 4.5-star resort is within close proximity of Aquaworld and Luxury Avenue.

Make yourself at home in one of the 571 air-conditioned rooms featuring private spa tubs and LCD televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free long-distance calls.

Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. This resort also features complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands.

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort's 6 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink from a swim-up bar or one of the 6 bars/lounges. For your convenience, a complimentary breakfast is served daily.

Featured amenities include a business center, a computer station, and express check-out. Planning an event in Cancun? This resort has 16408 square feet (1477 square meters) of space consisting of a conference center, conference space, and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

At your hotel

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

  • Fitness facilities
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games

  • Aerobics
  • Dancing
  • Language
  • Water fitness

Kids' club

  • Supervised activities for children between 4 and 12 years old
  • Open from 8:30 AM until 9 PM

At your hotel

Hard Rock Hotel Cancun All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Hard Rock Hotel Cancun All Inclusive like a complimentary children's club, an outdoor pool, and a fitness center.

A complimentary breakfast is offered each morning. Dining is available at one of the resort's 6 restaurants. Guests can unwind with a drink at one of the resort's bars, which include 6 bars/lounges and a swim-up bar. A computer station is located on site and high-speed wireless Internet access is complimentary. This all-inclusive resort also offers a garden and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hard Rock Hotel Cancun All Inclusive is a smoke-free property.

  • Babysitting or childcare (surcharge)
  • Number of restaurants - 6
  • Conference center
  • Beach umbrellas
  • Beach sun loungers
  • Pool sun loungers
  • Beach towels
  • Free Wi-Fi
  • Beach/pool umbrellas
  • Billiards or pool table
  • Tours/ticket assistance
  • Wedding services
  • Business center
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Swim-up bar
  • Free breakfast
  • Elevator/lift
  • Fitness facilities
  • Restaurant
  • Outdoor pool
  • Safe-deposit box at front desk
  • Spa services on site
  • ATM/banking
  • Gift shops or newsstand
  • Total number of rooms - 571
  • Number of floors - 12
  • Conference space
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Airport transportation (surcharge)
  • Number of bars/lounges - 6
  • Complimentary newspapers in lobby
  • Express check-out
  • Hair salon
  • Computer station
  • Meeting rooms
  • Multilingual staff
  • Free valet parking
  • Parking (limited spaces)
  • Garden
  • Terrace
  • Luggage storage
  • Free self parking
  • Conference space size (meters) - 1477
  • Number of meeting rooms - 3
  • Conference space size (feet) - 16408
  • Shopping on site
  • Smoke-free property
  • Number of buildings/towers - 1
  • Television in lobby
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Stay connected

Available in all rooms: Free Wi-Fi

Available in some public areas: Free Wi-Fi

Park your car

Free self parking, Free valet parking, Parking (limited spaces)

In your room

  • Cribs/infant beds (complimentary)
  • Private spa tub
  • Free long-distance calls
  • Slippers
  • Shower only
  • Rollaway/extra beds available
  • In-room safe (laptop compatible)
  • Free Wi-Fi
  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Complimentary toiletries
  • Hair dryer
  • Iron/ironing board
  • Private bathroom
  • Room service (24 hours)
  • Desk
  • Complimentary bottled water
  • Premium TV channels
  • Premium bedding
  • Balcony
  • Climate control
  • Phone
  • Minibar (stocked, free items)
  • Turndown service
  • Bathrobes
  • In-room childcare (surcharge)
  • Blackout drapes/curtains
  • Satellite TV service
  • LCD TV
  • Connecting/adjoining rooms available
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Eat and drink

Guests are offered a complimentary breakfast each morning.

The Market - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Frida - This restaurant specializes in Mexican cuisine and serves lunch and dinner.

Ciao - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

Zen - This restaurant specializes in Asian cuisine and serves dinner only.

Ipanema - This restaurant specializes in Brazilian cuisine and serves dinner only.

24-hour room service is available.

Show dining options

Play

Recreational amenities at the resort include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Golf lessons available nearby
  • Beach volleyball on site
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Relax

  • Massages
  • Body treatments
  • Facial treatments

The fine print for Hard Rock Hotel Cancun All Inclusive

When you arrive

Check-in time starts at 3 PM

Minimum check-in age is 18

When you leave

Check-out time is noon

How you can pay

Accepted at this hotel: American Express, Diners Club, MasterCard, Visa

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in

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We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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