Hotels in Beijing, China

A bit of mixed feelings about their service levels. On the one hand, they rendered services that were totally unexpected (such as acknowledging my birthday with a 6” cake and b-day card). But on the other hand, they completely flopped on simple expectations. On our booking, we had requested for a room on the highest floor available/possible. We were placed on the 3rd floor (the lowest possible). This aside, we inquired about the closest metro/subway station and were given directions that required us to walk approximately 10 minutes (around the block), whereas, we could have walked out their side door that would have cut the time to about a 3 minute walk. We had to discover this route on our own. Why was this not told to us? Overall, hotel is clean and quiet (although on 3rd floor, street noise was non-existent). But service is questionable!

I traveled with my son and we selected its nearby location to airport and their shuttle service. We traveled to downtown and airport on their free on-time shuttle many times and it gave us access to long distance, very convenient, cheap, very comfortable, on-time bus services available from airport. (We did travel more than 250 miles away from Beijing).We did eat breakfast, dinner at the hotel restaurants at nominal costs but we wished they had better buffet foods as we had enjoyed at some other hotels especially where much better buffet breakfast was included. You could, however, walk outside the hotel and find small places to eat if you want to save more. I needed to access internet and it was terrible experience in logging and EXPENSIVE.

his is a really nive hotel. Good staff, great room and very easy to get too. hey will pick you up at the airport, even at very late hours. The room itself was really great.

Considering that I arived at the airport at 2:30 AM the bus was still at the airport and with a quick ride to the hotel I was greated by a very friendly staff. The breakfast was very good with many choices. After getting a late checkout I went back to a room that I wish was mine at home.