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Citadines Connect Fifth Avenue New York

3.5 star property
3.5-star hotel near 5th Avenue

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Photo gallery for Citadines Connect Fifth Avenue New York

Exterior
Lobby sitting area
Reception
Property entrance
Property entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

Explore the area

View in a map
15 West 45th Street, New York, NY, 10036
  • Place, 5th Avenue
    ‪2 min walk‬
  • Place, Rockefeller Center
    ‪3 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪44 min drive‬

Room options

View all photos for Premier Room with Two Double Beds

Premier Room with Two Double Beds | Hypo-allergenic bedding, down comforters, in-room safe

Premier Room with Two Double Beds

8.0 out of 10
Very good
(146 reviews)
  • 185 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

Room amenity

Premier Room, 1 King Bed

8.2 out of 10
Very good
(146 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Accessible

Room amenity

Premier Room, 1 King Bed, Accessible

7.8 out of 10
Good
(11 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room

Hypo-allergenic bedding, down comforters, in-room safe

Premier King Room

  • Sleeps 2

View all photos for Premier Two Double Room

Hypo-allergenic bedding, down comforters, in-room safe

Premier Two Double Room

  • Sleeps 4

View all photos for Standard Room

Hypo-allergenic bedding, down comforters, in-room safe

Standard Room

  • Sleeps 2

View all photos for Accessible Premier King Room

Bathroom | Combined shower/tub, free toiletries, hair dryer, slippers

Accessible Premier King Room

  • Sleeps 2

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3.5 out of 5, Good, 1,883 reviews
$134 nightly
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About the neighborhood

New York

Heart of New York.At this Manhattan hotel, you'll be within a 5-minute walk of 5th Avenue and Rockefeller Center. Bryant Park and Times Square are also within half a mile (1 km).

What's nearby

  • 5th Avenue - 2 min walk - 0.1 miles
  • Rockefeller Center - 3 min walk - 0.2 miles
  • Bryant Park - 5 min walk - 0.3 miles
  • Grand Central Terminal - 6 min walk - 0.4 miles
  • Times Square - 6 min walk - 0.4 miles

Getting around

  • Grand Central - 42 St. Station - 5 min walk
  • 5 Av Station (W. 42nd St.) - 5 min walk
  • John F. Kennedy Intl. Airport (JFK) - 53 min drive

Restaurants

  • ‪Mitr Thai Restaurant - ‬3 min walk
  • ‪Valerie - ‬1 min walk
  • ‪Tommy Bahama Restaurant - ‬1 min walk
  • ‪Málà Project - ‬4 min walk
  • ‪Megan’s Bar & Kitchen - ‬1 min walk

About this property

Citadines Connect Fifth Avenue New York

3.5-star hotel near 5th Avenue
WiFi is free in public spaces. You'll find a 24-hour business center on site. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Citadines Connect Fifth Avenue New York.

This 3.5-star New York hotel is smoke free.

  • 124 guestrooms or units
  • 22 levels
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
Citadines Connect Fifth Avenue New York offers 124 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. LED televisions come with premium cable channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

Similar properties

Exterior
Sheraton New York Times Square Hotel
Manhattan
  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym
3.7 out of 5, Good, 7,908 reviews
$202 nightly
The price is $235
May 25 - May 26
Total with taxes and fees
Sheraton New York Times Square Hotel

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Grab bar in shower (32 inches high)
  • Hand-held showerhead
  • Lever door handles
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (29 inches high)

Room amenities

Entertainment

  • LED TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 34.43 per accommodation, per night
  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited).

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Holiday Inn Express Hotel New York City Fifth Avenue
Hotel Central Fifth Ave
New York City Fifth Avenue Holiday Inn Express
Holiday Inn Express Fifth Avenue
Holiday Express New York City Fifth Avenue
Holiday Express Fifth Avenue
Hotel Central Fifth Ave New York
Central Fifth Ave New York
Central Fifth Ave
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Hotel
Citadines Connect Fifth
Holiday Inn Express New York City Fifth Ave Hotel New York City
Holiday Inn Express New York City Fifth Avenue
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Avenue New York New York
Citadines Connect Fifth Avenue New York Hotel New York

Frequently asked questions

How close is Citadines Connect Fifth Avenue New York to the airport?

Citadines Connect Fifth Avenue New York is 9.4 mi (36-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Citadines Connect Fifth Avenue New York?

As of May 12, 2026, prices found for a 1-night stay for 2 adults at Citadines Connect Fifth Avenue New York on May 25, 2026 start from $192, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Citadines Connect Fifth Avenue New York have an airport shuttle?

Airport shuttle services are not available at Citadines Connect Fifth Avenue New York.

Does Citadines Connect Fifth Avenue New York offer free breakfast?

Citadines Connect Fifth Avenue New York does not offer free breakfast.

Is there a casino at Citadines Connect Fifth Avenue New York?

No, there is no casino at this hotel, but Resorts World Casino (21-min drive) is nearby.

What time is check-in at Citadines Connect Fifth Avenue New York?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. A fee applies for early check-in.

Is there free parking at Citadines Connect Fifth Avenue New York?

Free parking is not available at this hotel.

Does Citadines Connect Fifth Avenue New York have a pool?

Citadines Connect Fifth Avenue New York does not have a pool.

Does Citadines Connect Fifth Avenue New York have a spa?

There are no spa services available at this hotel.

How close is Citadines Connect Fifth Avenue New York to downtown New York?

Citadines Connect Fifth Avenue New York is 3.3 mi away from New York.

Citadines Connect Fifth Avenue New York Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 910 out of 1932 reviews
Rating 8 - Good. 469 out of 1932 reviews
Rating 6 - Okay. 288 out of 1932 reviews
Rating 4 - Poor. 117 out of 1932 reviews
Rating 2 - Terrible. 148 out of 1932 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Luke

Liked: Cleanliness
Prime location, room was as advertised.
Stayed 2 nights in Mar 2026

10/10 Excellent

Sarit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, location was perfect.
Stayed 2 nights in Mar 2026

10/10 Excellent

Valentin

Stayed 6 nights in Jan 2026

8/10 Good

Jane

Stayed 3 nights in Jan 2026

10/10 Excellent

Cora

Liked: Cleanliness, amenities, property conditions & facilities
Everything stood out ! Staff was exceptionally helpful, on the mark when it came to delivering requested items - even a small frig for the room! Thank You so Much for such a surprisingly high levels of customer service. :) ideal location for all public transportation and a safe location. Many Mahalo’s and Thanx - will return again in the future.
Stayed 3 nights in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 4 nights in Jan 2026

10/10 Excellent

laili

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was a pleasant surprise. I was on the fence after reading some bad reviews but I can safely say this hotel was great. Rooms might be tight for some people’s likings but it had all the amenities I needed. The bathroom had a nice clean shower, a sink with bottom storage, there was a body length mirror , a hanger for coats or dresses, a desk, a tv, and good ac/heater. The continental breakfast was decent. They have you fill out a form at the beginning of your stay asking if you would like a breakfast bag dropped off. The items change throughout the week. One day we got granola bars, a fruit cup, juice , and a croissant. Another day we got cereal, milk, juice, and a banana. Another day we got apples, muffins, string cheese, and juice. And if we had stayed longer we would’ve had the options for yogurt, and other pastries. They also give complementary coffee and hot tea every day in the lobby. This hotel is close to so much ! On our first day alone we got to see Rockefeller, radio city music hall, Times Square, and more without taking a single subway! I will be staying here on my next trip to New York !
Stayed 4 nights in Jan 2026

4/10 Poor

Jon

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I tried to change dates to two weeks later due to the uncommon weather which cancelled my business meeting. They wouldn't change dates ..so they just kept my money and offered nothing. Not staying here ever.
Stayed 2 nights in Jan 2026

6/10 Okay

Shelene

Liked: Cleanliness, property conditions & facilities
Customer service was great but the room, was small I felt like I was cluster phobic and the bathroom I can hardly move around, I was very disappointed the size of the room, i felt as if I was in a closet
Stayed 1 night in Jan 2026

10/10 Excellent

Alejandrina

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!!
Stayed 3 nights in Jan 2026

6/10 Okay

Margrit

Business traveler
Disliked: Cleanliness, amenities
Pros The room was quiet and clean. The shower had pressure and was really hot. Cons I was given the wrong room at check in and had to switch rooms later. The provided “breakfast” is essentially a croissant, cheese string and a banana. No thanks. The AC didn’t work properly - leaving the room hot even though the heater was turned off. The staff “cleaned” my room but they didn’t make my bed.
Stayed 2 nights in Jan 2026

10/10 Excellent

Emerich

Stayed 1 night in Jan 2026

10/10 Excellent

Valentin

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are very clean. Staff are very friendly. Heaters are working fine in winter. Thank you very much!
Stayed 2 nights in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Quaint. Clean
Stayed 1 night in Jan 2026

10/10 Excellent

Darin

Stayed 2 nights in Jan 2026

8/10 Good

Benjamin

Stayed 1 night in Jan 2026

10/10 Excellent

Timothy

Stayed 1 night in Jan 2026

10/10 Excellent

Jade

Stayed 3 nights in Jan 2026

10/10 Excellent

Alexandria

Liked: Property conditions & facilities
We had booked two rooms. Stay was good for a quick trip, but did have to wait an hour for clean towels to be delivered as well as one of the keys not working upon first arrival (and it took about an hour to get assistance). One of the rooms was not fully ready - no towels/toiletries, but staff was super friendly!
Stayed 2 nights in Jan 2026

10/10 Excellent

Paola

Stayed 6 nights in Jan 2026

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was so amazing and very accommodating and the room was exceptionally clean and the location is close to everything the you need.
Stayed 1 night in Jan 2026

8/10 Good

Chansitha

Stayed 1 night in Jan 2026

10/10 Excellent

Leidy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 3 nights in Dec 2025

10/10 Excellent

Etienne

Stayed 2 nights in Jan 2026

6/10 Okay

Juan

Stayed 3 nights in Jan 2026