See all properties

Hilton Garden Inn New York/Central Park South-Midtown West

3.5 star property
3.5-star hotel near Broadway

Choose dates to view prices

Photo gallery for Hilton Garden Inn New York/Central Park South-Midtown West

Exterior
Breakfast, lunch and dinner served
Reception
In-room safe, desk, laptop workspace, iron/ironing board
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Housekeeping

Explore the area

View in a map
237 West 54th Street, New York, NY, 10019
  • Place, Broadway
    ‪1 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Central Park
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Two Queen Room with Terrace

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Two Queen Room with Terrace

  • Sleeps 4

View all photos for Deluxe Two Double Room with Terrace

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Two Double Room with Terrace

  • Sleeps 4

View all photos for Deluxe King Room with Terrace

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe King Room with Terrace

  • Sleeps 2

View all photos for Junior Suite

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite

  • Sleeps 2

View all photos for Premium Two Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Two Double Room

  • Sleeps 4

View all photos for Premium King Room with City View

In-room safe, desk, laptop workspace, iron/ironing board

Premium King Room with City View

  • Sleeps 2

View all photos for Premium Two Queen Room with City View

In-room safe, desk, laptop workspace, iron/ironing board

Premium Two Queen Room with City View

  • Sleeps 4

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

8.4 out of 10
Very good
(181 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, City View

8.4 out of 10
Very good
(133 reviews)
  • 275 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Terrace

7.4 out of 10
Good
(6 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

8.0 out of 10
Very good
(55 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

8.2 out of 10
Very good
(13 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

8.4 out of 10
Very good
(8 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds

8.2 out of 10
Very good
(33 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | Living area | 40-inch LCD TV with cable channels, TV, pay movies

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 384 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Terrace

Deluxe Room, 2 Queen Beds, Terrace | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Queen Beds, Terrace

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bay View (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible, Bay View (Hearing)

  • 275 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Terrace

Deluxe Room, 2 Double Beds, Terrace | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Double Beds, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed

8.4 out of 10
Very good
(19 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, City View

8.0 out of 10
Very good
(3 reviews)
  • 200 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, City View

7.8 out of 10
Good
(14 reviews)
  • 200 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds (Drinks & Snacks)

7.4 out of 10
Good
(10 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Drinks & Snacks)

7.2 out of 10
Good
(5 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobilty & Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower, Mobilty & Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

7.8 out of 10
Good
(6 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Two Double Room

  • Sleeps 4

View all photos for Two Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Two Queen Room

  • Sleeps 4

View all photos for Mobility and Hearing Accessible Two Double Room with Roll In Shower

In-room safe, desk, laptop workspace, iron/ironing board

Mobility and Hearing Accessible Two Double Room with Roll In Shower

  • Sleeps 4

View all photos for Two Double Room with City View

In-room safe, desk, laptop workspace, iron/ironing board

Two Double Room with City View

  • Sleeps 4

View all photos for Mobility and Hearing Accessible King Room with Roll In Shower

In-room safe, desk, laptop workspace, iron/ironing board

Mobility and Hearing Accessible King Room with Roll In Shower

  • Sleeps 2

View all photos for Hearing Accessible King Room

In-room safe, desk, laptop workspace, iron/ironing board

Hearing Accessible King Room

  • Sleeps 2

View all photos for King Room with City View

In-room safe, desk, laptop workspace, iron/ironing board

King Room with City View

  • Sleeps 2

View all photos for Mobility and Hearing Accessible King Room with Roll In Shower and View

In-room safe, desk, laptop workspace, iron/ironing board

Mobility and Hearing Accessible King Room with Roll In Shower and View

  • Sleeps 2

View all photos for Mobility and Hearing Accessible Premium King Room with Roll In Shower

Bathroom | Shower, free toiletries, hair dryer, towels

Mobility and Hearing Accessible Premium King Room with Roll In Shower

  • Sleeps 2

View all photos for Hearing Accessible Two Queen Room with City View

In-room safe, desk, laptop workspace, iron/ironing board

Hearing Accessible Two Queen Room with City View

  • Sleeps 4

Two Queen Room with City View

  • Sleeps 4

Suite, 1 King Bed, Accessible, City View (Mob & Hearing, Roll-in Shower, Corner)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, City View, Corner (W/Ex Bath)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Queen Room

  • Sleeps 2

King Room

  • Sleeps 2

1 Kg Suite Mob/Hear Acc Ri Shwr Cnr City View

  • Sleeps 4

2 Queen Corner Suite City View W/Extra Bath

  • Sleeps 4

You may also like

Ad
Exterior

Hilton Garden Inn New York/Manhattan-Chelsea

Manhattan
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.0 out of 5, Very Good, 3,126 reviews
$127 nightly
The price is $149
Jan 4 - Jan 5, 2026
Total with taxes and fees
Hilton Garden Inn New York/Manhattan-Chelsea

About the neighborhood

New York

Heart of New York.At this Manhattan hotel, you'll be well placed to visit Broadway and Carnegie Hall, both within a 5-minute walk. Central Park and Times Square are also within half a mile (1 km).

What's nearby

  • Broadway - 1 min walk - 0.0 miles
  • Broadway Theatre - 2 min walk - 0.1 miles
  • Radio City Music Hall - 6 min walk - 0.4 miles
  • Times Square - 6 min walk - 0.4 miles
  • Central Park - 6 min walk - 0.4 miles

Getting around

  • New York W 32nd St. Station - 3 min drive
  • 7 Av. Station (E 53rd St.) - 3 min walk
  • LaGuardia Airport (LGA) - 37 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪McGee's Pub - ‬2 min walk
  • ‪99¢ Fresh Pizza - ‬1 min walk
  • ‪Vida Verde - ‬3 min walk

About this property

Hilton Garden Inn New York/Central Park South-Midtown West

3.5-star hotel near Broadway
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Garden Inn New York/Central Park South-Midtown West. Parking is available for a fee.
  • 401 guestrooms or units
  • 34 levels
  • 800 sq ft of conference space
  • 74 sq m of conference space
  • Built in 2013
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue
Hilton Garden Inn New York/Central Park South-Midtown West offers 401 air-conditioned accommodations with laptop-compatible safes and safes. 40-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

View from room
Ameritania Hotel at Times Square
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, 4,294 reviews
$136 nightly
The price is $160
Jan 4 - Jan 5, 2026
Total with taxes and fees
Ameritania Hotel at Times Square

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 75 per day)
  • Secured, covered valet parking on site (USD 95 per day)

Food and drink

  • Daily on-the-go breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 to 22 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 67

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 22 to 22 per person
  • Covered self parking fee: USD 75 per day
  • Covered valet parking fee: USD 95 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 67 (subject to availability)
  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn New York Central Park South-Midtown West
Hilton Garden Inn Park South-Midtown Hotel
Hilton Garden Inn Park South-Midtown Hotel New York Central West
Hilton Garden Inn New York/Central Park South-Midtown West Hotel
Hilton Garden Inn York/Central
Hilton Garden Inn New York/Central Park South Midtown West
Hilton Garden Inn YorkCentral
Hilton Garden Inn New York/Central Park South-Midtown West Hotel

Frequently asked questions

How close is Hilton Garden Inn New York/Central Park South-Midtown West to the airport?

Hilton Garden Inn New York/Central Park South-Midtown West is 10 mi (37-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Garden Inn New York/Central Park South-Midtown West?

As of Dec 8, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn New York/Central Park South-Midtown West on Jan 4, 2026 start from $138.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Garden Inn New York/Central Park South-Midtown West have an airport shuttle?

Airport shuttle services are not available at Hilton Garden Inn New York/Central Park South-Midtown West.

Does Hilton Garden Inn New York/Central Park South-Midtown West offer free breakfast?

Free breakfast isn’t provided at Hilton Garden Inn New York/Central Park South-Midtown West, but to-go breakfast is offered for a fee of between USD 22 and 22 per person. It's available every day from 6 AM to 11 AM.

Is there a casino at Hilton Garden Inn New York/Central Park South-Midtown West?

No, there is no casino at this hotel, but Resorts World Casino (21-min drive) is nearby.

What time is check-in at Hilton Garden Inn New York/Central Park South-Midtown West?

Check-in begins at 3 PM. Early check-in costs USD 67 (subject to availability).

Is there free parking at Hilton Garden Inn New York/Central Park South-Midtown West?

Free parking is not available at this hotel. Self parking is available for USD 75 per day, and valet parking for USD 95 per day.

Does Hilton Garden Inn New York/Central Park South-Midtown West have a pool?

Hilton Garden Inn New York/Central Park South-Midtown West does not have a pool.

Does Hilton Garden Inn New York/Central Park South-Midtown West have a restaurant?

Yes, there is a restaurant on site.

Does Hilton Garden Inn New York/Central Park South-Midtown West have a spa?

There are no spa services available at this hotel.

How close is Hilton Garden Inn New York/Central Park South-Midtown West to downtown New York?

Hilton Garden Inn New York/Central Park South-Midtown West is 3.8 mi away from New York.

Reviews

Hilton Garden Inn New York/Central Park South-Midtown West Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 981 out of 2369 reviews
Rating 8 - Good. 629 out of 2369 reviews
Rating 6 - Okay. 393 out of 2369 reviews
Rating 4 - Poor. 179 out of 2369 reviews
Rating 2 - Terrible. 187 out of 2369 reviews

Reviews

8/10 Good

Desiree

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location great, a suchi restaurant next door and near the subway.THE ONLY BAD experience is that the elevator were not working.From 4 elevator ,2 were out.That was an issue in the mornings and during chech out time. Other wise great room. Had microwave, frige and coffe and tea
Stayed 2 nights in Oct 2025

4/10 Poor

Christopher, Sagamore Beach

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Found my new spot for my monthly trips to NYC!

Room was newly renovated and immaculate. Very comfortable and quiet. I was happy with my stay. The balcony was a great surprise as well!
Stayed 1 night in Aug 2025

8/10 Good

Janet

Liked: Cleanliness
Stayed 4 nights in Sep 2025

8/10 Good

Maria Luisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and convenient. The only limit is that you could not get an elevator easily. The wait can easily go up to 15-20 minutes on peak times and if you are on the 24th floor, that could be a problem. Otherwise it was good
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
The front end staff were AWESOME!! Always completely helpful and saying “have a good night” whenever we left in the evening. A big hats off to the staff!!!
Stayed 1 night in Sep 2025

10/10 Excellent

jorge

Stayed 4 nights in Aug 2025

10/10 Excellent

Lisa

Traveled with family
Staff helpful and caring. Good room and shower worked well
Stayed 2 nights in Sep 2025

10/10 Excellent

wasif

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia, Mahwah

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very convenient to all the places we wanted to visit. Excellent staff and they were able to check us in early.
Stayed 1 night in Sep 2025

6/10 Okay

NimeshKumar

Traveled with partner
. Staff can be more friendly and helpful. Location was great near Central Park. Room floors has very thin carpet.
Stayed 1 night in Aug 2025

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place in the city

Great room, great location
Stayed 1 night in Sep 2025

10/10 Excellent

Meron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff great amenities & even though it’s near Times Square it wasn’t too loud in the area
Stayed 1 night in Sep 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service
It’s was ok.
Stayed 3 nights in Aug 2025

8/10 Good

Mason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel was great and the staff was very friendly. The room itself was really spacious and provided more than enough for our stay. We did encounter issues with a room mix up which led our keys to not work and other hotel guest to be given access to our room but it was quickly resolved
Stayed 4 nights in Aug 2025

4/10 Poor

Laura

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please read these reviews. I went against what I thought people were being picky about and still booked here. The elevators are literally about to fall apart, you could not feel less safe. The restaurant is not open, the hotel is dirty, the beds are hard and Tiny. The toilet ran the entire time that we were here. The staff was extremely rude half of the time, super super nice the other half of the time. We were only here for the weekend, so I rolled with it, but 10 out of 10 do not recommend.
Stayed 2 nights in Aug 2025

6/10 Okay

ALJAN

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Rooms were clean which is the important part. But the price we paid for are honestly now worth the small rooms they have. Also a lot of the amenities were under renovation and breakfast wasn't included as a compensation for the other services not being available. Maybe we booked this hotel at a bad time but its a shame really.
Stayed 4 nights in Aug 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unclean and Horrible

Absolutely the worst experience I've had staying in a hotel in NYC (which I do often). The room they checked me into had not been cleaned - the pillows were piled up on one side with a headprint of whomever had stayed the night before. The carpet was stained as was the desk chair. The air conditioning was not functioning. And, best of all, the sliding door to the bathroom fell off and nearly fell on top of me (and it was HEAVY!). Completely unacceptable. DO NOT STAY HERE.
Stayed 1 night in Aug 2025

10/10 Excellent

Virginia

Traveled with group
Liked: Cleanliness, staff & service, amenities
we had a really great stay while in NYC! it was close enough to the subway so we could get around and we were close enough to many food places! The only issue we had was the elevators were very slow moving and not working all the time so we had to take the stairs one time from the 15th floor. Other than that we had a really great stay!
Stayed 3 nights in Aug 2025

2/10 Terrible

Carol

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was so much wrong with this hotel that there is not enough room on this space to say it all. Some complaints bed was not a queen as stated, elevators took 10-15 minutes to get on one. I am 82 yrs old and had to walk down 15 floors. TV was not working,repair man could not get it working after 3 hrs. next am repair man just changed remote batteries it worked. Clerk new nothing to get us to train she stated they work different hours on days..they work 24/7 she was rude. Plus much more.
Stayed 2 nights in Aug 2025

8/10 Good

Blaise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Times Square and Central Park
Stayed 1 night in Aug 2025

2/10 Terrible

Willam

Waited for elevators 10 minutes the whole trip! Never stay again with any Hilton
Stayed 2 nights in Aug 2025

8/10 Good

Jacque

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Emma

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and good value for money!

Hotel is in a great location, close to all the theatres and walkable to Times Square excitement but far enough away that its not noisy. Also very close to Central Park which is a great place to spend the day. The hotel was a spacious room and comfortable bed. Check in and out was smooth. The only downside that only happened once was the lifts are very slow and we waited at least 10 minutes to get in the lift.
Stayed 3 nights in Aug 2025

10/10 Excellent

shefali

Stayed 5 nights in Aug 2025