Citadines Connect Fifth Avenue New York

3.5 star property
3.5-star hotel near 5th Avenue

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Photo gallery for Citadines Connect Fifth Avenue New York

Front of property
Property preview
Property entrance
Lobby sitting area
Property entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
15 West 45th Street, New York, NY, 10036
  • Place, 5th Avenue
    ‪2 min walk‬
  • Place, Rockefeller Center
    ‪5 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪33 min drive‬

Room options

Premier Room with Two Double Beds

8.0 out of 10
Very good
(128 reviews)
  • 185 sq ft
  • Sleeps 4
  • 2 Double Beds

Premier Room, 1 King Bed

8.2 out of 10
Very good
(133 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

Premier Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(9 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

Premier King Room

  • Sleeps 2

Premier Two Double Room

  • Sleeps 4

Standard Room

  • Sleeps 2

Accessible Premier King Room

  • Sleeps 2

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About the neighborhood

New York

Heart of New York.Within a 10-minute walk of this Manhattan hotel, you'll find 5th Avenue and Rockefeller Center. Bryant Park and Times Square are also within half a mile (1 km).

What's nearby

  • 5th Avenue - 2 min walk - 0.1 miles
  • Rockefeller Center - 5 min walk - 0.3 miles
  • Grand Central Terminal - 6 min walk - 0.4 miles
  • Times Square - 6 min walk - 0.4 miles
  • Broadway - 6 min walk - 0.4 miles

Getting around

  • Grand Central - 42 St. Station - 5 min walk
  • 5 Av Station (W. 42nd St.) - 5 min walk
  • John F. Kennedy Intl. Airport (JFK) - 53 min drive

Restaurants

  • ‪Matto Espresso - ‬2 min walk
  • ‪Megan’s Bar & Kitchen - ‬1 min walk
  • ‪Wendy's - ‬2 min walk
  • ‪Sozai - ‬1 min walk
  • ‪Strip House - ‬3 min walk

About this property

Citadines Connect Fifth Avenue New York

3.5-star hotel near 5th Avenue
WiFi is free in public spaces. You'll find a 24-hour business center on site. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Citadines Connect Fifth Avenue New York.

This 3.5-star New York hotel is smoke free.

  • 124 guestrooms or units
  • 22 levels
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
Citadines Connect Fifth Avenue New York offers 124 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. LED televisions come with premium cable channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Grab bar in shower (32 inches high)
  • Hand-held showerhead
  • Lever door handles
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (29 inches high)

Room amenities

Entertainment

  • LED TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 28.69 per accommodation, per night
  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited).

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Holiday Inn Express Hotel New York City Fifth Avenue
Hotel Central Fifth Ave
New York City Fifth Avenue Holiday Inn Express
Holiday Inn Express Fifth Avenue
Holiday Express New York City Fifth Avenue
Holiday Express Fifth Avenue
Hotel Central Fifth Ave New York
Central Fifth Ave New York
Central Fifth Ave
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Hotel
Citadines Connect Fifth
Holiday Inn Express New York City Fifth Ave Hotel New York City
Holiday Inn Express New York City Fifth Avenue
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Avenue New York New York
Citadines Connect Fifth Avenue New York Hotel New York

Frequently asked questions

How close is Citadines Connect Fifth Avenue New York to the airport?

Citadines Connect Fifth Avenue New York is 9.4 mi (36-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Citadines Connect Fifth Avenue New York?

As of Dec 14, 2025, prices found for a 1-night stay for 2 adults at Citadines Connect Fifth Avenue New York on Jan 4, 2026 start from $125.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Citadines Connect Fifth Avenue New York have an airport shuttle?

Airport shuttle services are not available at Citadines Connect Fifth Avenue New York.

Does Citadines Connect Fifth Avenue New York offer free breakfast?

Citadines Connect Fifth Avenue New York does not offer free breakfast.

Is there a casino at Citadines Connect Fifth Avenue New York?

No, there is no casino at this hotel, but Resorts World Casino (21-min drive) is nearby.

What time is check-in at Citadines Connect Fifth Avenue New York?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. A fee applies for early check-in.

Is there free parking at Citadines Connect Fifth Avenue New York?

Free parking is not available at this hotel.

Does Citadines Connect Fifth Avenue New York have a pool?

Citadines Connect Fifth Avenue New York does not have a pool.

Does Citadines Connect Fifth Avenue New York have a spa?

There are no spa services available at this hotel.

How close is Citadines Connect Fifth Avenue New York to downtown New York?

Citadines Connect Fifth Avenue New York is 3.3 mi away from New York.

Reviews

Citadines Connect Fifth Avenue New York Reviews

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 807 out of 1741 reviews
Rating 8 - Good. 451 out of 1741 reviews
Rating 6 - Okay. 250 out of 1741 reviews
Rating 4 - Poor. 104 out of 1741 reviews
Rating 2 - Terrible. 129 out of 1741 reviews

Reviews

8/10 Good

Rosemary

Traveled with group
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2025

8/10 Good

Rosemary

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

8/10 Good

Lee, Westminster

Stayed 1 night in Oct 2025

10/10 Excellent

Chikako

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful.
Stayed 13 nights in Sep 2025

2/10 Terrible

Vadim

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were placed in the underground level room which is fine, whatever. But it turned out that level is used by staff a lot and it has staff break room and freezer. So we could not sleep there was always someone walking outside of our room, always talking and always doing some kind of maintenance which involved hammering, drilling and vacuuming. On top of all of that the room was really dirty. Our sheets were dirty, the floor was dirty and had black dirt patches in between the tiles. The toilet bowl was dirty. Overall awful experience. Would not recommend and would not stay there again.
Stayed 2 nights in Sep 2025

10/10 Excellent

kensuke

Stayed 2 nights in Aug 2025

10/10 Excellent

Cristian

Stayed 3 nights in Aug 2025

10/10 Excellent

Edilanny, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with great service!
Stayed 1 night in Sep 2025

8/10 Good

Geeta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful when i walked in, quiet, staff friendly and quick. The room was good for a family of four. Overall it was a lovely stay, I would recommend this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Makoto

Stayed 2 nights in Sep 2025

10/10 Excellent

MARIA ALEJANDRA MONCADA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Nice staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice job
Stayed 1 night in Sep 2025

10/10 Excellent

Beni

Stayed 4 nights in Aug 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is excellent, everything is close by and walkable. The room was clean and comfortable, and the complimentary breakfast was delivered right to the door, which was very convenient. I gave 4 stars because I’ve stayed in better places before, but overall it was a good experience.
Stayed 1 night in Aug 2025

6/10 Okay

Param

Stayed 1 night in Aug 2025

10/10 Excellent

Saul, Beacon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to grand central
Stayed 1 night in Aug 2025

2/10 Terrible

Dolor

Disliked: Cleanliness, staff & service, property conditions & facilities
Noisyyyyyy Very small bathroom Bad staff very poor communication Bad customer service The only pros it’s near to time square
Stayed 1 night in Sep 2025

10/10 Excellent

sheila

Business traveler
Liked: Cleanliness, staff & service
If you are looking for a hotel with an unbeatable location in NYC and at a reasonable price, look no further. Citadines Connect 5th Avenue puts you steps away from Time Square and so many of the city’s most iconic landmarks - very convenient location for anyone wanting to experience the energy and magic of NYC up close. Another reason i absolutely love this hotel is its proximity to my workplace - just a 5 mnts commute, which made my mornings wonderfully stress and traffic free. But what truly sets this hotel apart is the incredible staff. From the moment i walked in, I was greeted with genuine smiles, empathy and a clear desire to make my stay as smooth and enjoyable as possible. A special shout-out to Rafael, the front desk manager, who went above and beyond to help fix a mistake i nade in the reservation. Thanks to his care and resourcefulness, he was able to accommodate my family for the weekend- something I’ll always be grateful for. To top it off, post stay i accidentally sent a lunch order to the hotel via Uber Eats. Most places would have simply discarded it, but instead the hotel contacted me and arranged to have it sent to my work location. That level of service and caring is truly rare and speaks volumes about their commitment to their guests. I will absolutely return and recommend Citadines Connect to anyone heading to the city!
Stayed 3 nights in Jul 2025

6/10 Okay

Andrew

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The location of the hotel is excellent and staff were friendly but that’s where the positives end. Our room was on the fifth floor which also appeared to be the parking area for the house keeper trolleys. As well as the noisy coming and goings of said trolleys, it was also hard to navigate and bags around them. Our room didn’t have a coffee machine which was stated on the website and there was a lot of dust under and around the beds. The bathroom was nice however the shower head leaked and sprayed water in the wrong direction. Breakfast was delivered in a bag, but no drinks arrived as part of this request. All in all pretty disappointing
Stayed 1 night in Aug 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very well located from Times Square, Central Park, resto et . The AC was not so great and the hotel needs to justify why customer should pay more for their parking when the hotel doesn’t valet and the local parking company they use is cheaper. The design of the property is very nice, comfy beds
Stayed 2 nights in Aug 2025

10/10 Excellent

Staccia

Liked: Cleanliness, property conditions & facilities
N/A
Stayed 1 night in Aug 2025

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to shop, parks, subway
Stayed 2 nights in Aug 2025

8/10 Good

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Hotel is in a great location, just off fifth avenue , it’s about ten minutes walk to Times Square, grand central station, and fifteen minutes to Central Park. Hotel itself was good, coffee is available in the reception area which is a nice touch. Room was a decent size for New York. We like a good shower and found this one poor pressure. Though loved the shampoo and conditioner provided. The tv volume was barely there even on full, though we went there to watch tv so didn’t bother raising this issue. Just bear in mind, hotel takes 200 dollar security deposit at check in so account for that with your finances.
Stayed 5 nights in Aug 2025

10/10 Excellent

Julia Lages

Liked: Cleanliness, amenities
family friendly
Stayed 3 nights in May 2025