Book Empire Hotel Group rooms in Greenpoint

"Great locale, but the room and the hotel are in various stages of disrepair. Duct tape holding down carpets, HVAC didn't work (staff helped a little), sink leaked, no fridge, noisy halls with poor sound-proofing, and the elevators are controlled by a crazy set of panels that may or may not work. "

"All of downtown Manhattan "

"I wanted so bad to give this a 5*. The staff was perfect in every way. The room was large in nyc standards and views were great! Quiet!!! The few misses… coffee not in room but can walk downstairs and pay $6 for one. I don’t like leaving my room for coffee in the early am. And my shower was a bit dirtier than prefer. But… room was so good could possible overlook for another stay. "

"The New Yorker is perfectly located, especially for those of us who travel by train. The hotel has been renovated, but retains a lot of the original Art Deco decor. The room rates are reasonable for the location and comfort level of the property. The room was quite spacious, as I was offered a very attractive upgrade. The bed was comfortable; blackout shades were helpful. The bathroom was adequate, though a walk-in shower upgrade would have been appreciated over the old cast iron bathtub. Housekeeping was exceptional."

"Horrible hotel. Staff was rude when I complained about the fact that my room was 78 degrees and felt like an oven when I got in. Had to send someone to fix it and then it took 45 minutes for the room to cool off. To make matters worse, when I got in the shower to get ready for my business meeting, THERE WAS NI HOT WATER. I cannot believe I paid $370 to spend a night in that hotel! When I got angry with the clerk, the clerk told me I should not be directing my anger towards him as I made the reservation through Expedia! Not even a simple “we are sorry.” I am furious about this. Absolutely outrageous. "

"This is such a convenient location for our Manhatten visit. Steps from Time Square close to the Theaters. Plenty of choices for food and entertainment. Convenient to use the public transportation."