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Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun

Property class: 3.5
3.5-star hotel near La Isla Shopping Mall

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Photo gallery for Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun

An infinity pool with a person swimming, surrounded by lounge chairs and umbrellas, overlooking a clear blue sea.
A woman in a striped dress walking through an ornate doorway with a patterned floor and a decorative wall.
A person in a white dress and straw hat standing in a sunlit outdoor area with a view of the sea and cacti.
A waterfront hotel with multiple buildings, a marina, and palm trees.
A staircase with a unique design, leading to a lower level.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Kitchen

Explore the area

View in a map
4 Cenzontle Zona Hotelera, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪1 min walk‬
  • Place, Tortuga Beach
    ‪2 min walk‬
  • Place, Langosta Beach
    ‪19 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪47 min drive‬

Room options

View all photos for Studio, 2 Double Beds

A modern kitchen with a black countertop, white cabinets, and a built-in water dispenser. There is a dining area with a table and chairs, and a sofa with a 'relax' pillow.

Studio, 2 Double Beds

10.0 out of 10
Exceptional
(7 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Luxury Suite, 1 King Bed, Lagoon View

Luxury Suite, 1 King Bed, Lagoon View | Living area | TV, Netflix, streaming services

Luxury Suite, 1 King Bed, Lagoon View

9.8 out of 10
Exceptional
(9 reviews)
  • Lagoon view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Suite, 2 Double Beds, Lagoon View

Luxury Suite, 2 Double Beds, Lagoon View | Living area | TV, Netflix, streaming services

Luxury Suite, 2 Double Beds, Lagoon View

9.6 out of 10
Exceptional
(5 reviews)
  • Lagoon view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

Studio, 1 King Bed

9.8 out of 10
Exceptional
(12 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite, 2 Bedrooms, Lagoon View

A modern hotel room with a bed, a ceiling fan, a wardrobe, a small table with a lamp, and a window with a view of the outside.

Family Suite, 2 Bedrooms, Lagoon View

8.4 out of 10
Very good
(5 reviews)
  • Lagoon view
  • 753 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed
  • Free WiFi

View all photos for Luxury Suite, Balcony, Ocean View

A bedroom with a bed, a nightstand, a table, and a chair. There is a large window with a view of the ocean.

Luxury Suite, Balcony, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Cancun

Zona Hotelera stay.At this Zona Hotelera hotel, you'll be within a 5-minute walk of Tortuga Beach and Nichupté Lagoon. Langosta Beach and Cancun Golf Club at Pok Ta Pok are also within 2 miles (3 km).

What's nearby

  • Nichupté Lagoon - 1 min walk - 0.1 miles
  • Tortuga Beach - 2 min walk - 0.1 miles
  • Cancun Golf Club at Pok Ta Pok - 19 min walk - 1.0 mile
  • Langosta Beach - 19 min walk - 1.0 mile
  • Caracol Beach - 5 min drive - 1.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪Señor Frog's - ‬4 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Lounge 24 - ‬3 min drive
  • ‪Vips - ‬4 min drive
  • ‪The Surfin Burrito - ‬7 min drive

About this property

Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun

3.5-star hotel near La Isla Shopping Mall
Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun.

Smoking is allowed in designated areas at this 3.5-star Cancun hotel.

  • 28 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Smoking in designated areas
Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun offers 28 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. Accommodations at this 3.5-star hotel have kitchenettes with stovetops, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cancun hotel provides complimentary wireless Internet access. Televisions come with cable channels and Netflix. Housekeeping is provided on request.

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The price is $138
Aug 26 - Aug 27
Total with taxes and fees
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Property amenities

Family friendly

  • Children's books
  • Children's pool
  • In-room kitchenette
  • In-room microwave
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • Netflix
  • Streaming services
  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher in each accommodation.

Property Registration Number 005-007-006860/2025

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Tortugas Suites Cancun
Casa Tortugas Boutique Hotel
Casa Tortugas Boutique Suites Hotel
Casa Tortugas Boutique Suites Cancun
Casa Tortugas Boutique Suites Hotel Cancun
Casa Tortugas Boutique Hotel
Casa Tortugas Boutique Suites
Casa Tortugas Boutique Hotel, An Authentic Hidden Gem Hotel
Casa Tortugas Boutique Hotel, An Authentic Hidden Gem Cancun

Frequently asked questions

How close is Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun to the airport?

Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun is 15.9 mi (29-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun have an airport shuttle?

Airport shuttle services are not available at Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun.

How close is Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun to the beach?

This hotel is a short 2-minute walk from Tortuga Beach and 8 mi (16-min drive) from Delfines Beach. Don't forget your sunscreen!

Does Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun offer free breakfast?

Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun does not offer free breakfast.

Is there a casino at Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun?

No, there is no casino at this hotel, but Royal Yak Casino and Sports Book (10-min drive) and Dubai Palace Casino (11-min drive) are nearby.

What time is check-in at Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

Is there free parking at Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun?

Free parking is not available at this hotel.

Does Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun have a pool?

Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun features an outdoor pool and a children's pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun have a spa?

There are no spa services available at this hotel.

How close is Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun to downtown Cancun?

Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun is 2.7 mi away from Avenida Kukulkan.

Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 249 out of 296 reviews
Rating 8 - Good. 29 out of 296 reviews
Rating 6 - Okay. 10 out of 296 reviews
Rating 4 - Poor. 4 out of 296 reviews
Rating 2 - Terrible. 4 out of 296 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is clean, beautiful, and right across from the beach. Staff were friendly and helpful. We loved the drinks and coffe times on the rooftop
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service
Room, and staff was great
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Jenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room | Staff friendly | Wi-Fi OK
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities
Really welcoming staff and a beautiful, charming building / location.
Stayed 8 nights in Jan 2026
Verified review

10/10 Excellent

Aliyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Amazing views, helpful & attentive staff. 10/10
Be fr
Sooooo beautiful
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities
Great place to stay. Staff really receptive. There was no coffee for coffee pot but other than that it was wonderful. Would stay there again.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building and lovely people. The art was incredible. Surprisingly quiet room. Breathtaking views. Well appointed and a great spot for a serene stay, that feels seperate from the chaos of the Cancun hotel zone "strip".
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Naveen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Valeriya

Liked: Cleanliness, amenities, property conditions & facilities
Great place!
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Highly recommend.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Trupti

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are decent, the lobby, pool and rooftop areas are amazing. Breakfast was good too. Staff is good, somewhat difficult to talk to few people because of the language barrier.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time here. The beach across the street is not the best. But when we stay there is usually to do tours and excursions and they sell them across the street.. The pool area is amazing
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Juana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was beautiful and the atmosphere was very peaceful and tranquil.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Casa Tortuga is definitely a hidden gem; one of a kind boutique hotel. The hotel owners and staff are very friendly and inviting. We stayed in a lagoon view room with balcony and the view was amazing. The grounds and pool were kept in immaculate condition and is in a very private setting. Shout outs to Hannah, Noel and especially Alex who made us feel at home. We would love to return one day.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

mark

Liked: Cleanliness, amenities
Very nice place. The owners were wonderful in helping us with our needs. Can't wait to come back.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay here was amazing !! The staff is so friendly and it was just so relaxing and beautiful here.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, staff very helpful and great access to the ferry
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Richard

Large suite with
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel at a good price.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Linda

Liked: Staff & service, property conditions & facilities
Pool was refreshing after a long day of shopping and excursions. Room was perfect for our needs and staff was very attentive and helpful
Stayed 8 nights in Aug 2025
Verified review

10/10 Excellent

rolando

Liked: Staff & service, property conditions & facilities, room comfort
Great place to stay ! Location is perfect for what I was looking for
Stayed 5 nights in Jun 2024
Verified review

10/10 Excellent

Siarhei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You need to reserve a private shuttle to get to the hotel.
Stayed 8 nights in Jan 2026
Verified review

10/10 Excellent

Heather L

Liked: Staff & service, amenities, property conditions & facilities
Beautiful location!! Beautiful place to stay!
Stayed 4 nights in Feb 2023
Verified review

10/10 Excellent

Chenjue

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Staff was friendly. The room is not sound proof. You can hear the neighbors door open and close. Overall, it was a nice experience.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place!
Stayed 2 nights in Jul 2025

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